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IT Service Management Specialist
4 weeks ago
JOB REQUIREMENTS: Corporate At ZOLL, we\'re passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people\'s lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. Job Summary The ITSM Specialist focusing on Incident, Problem, and Change is responsible for the ownership and management of these processes and its functions as well as the deployment and evangelization of its related processes. In this position, you will be leading major incident calls, conducting problem management meetings, managing organizational change, driving process and policy adaption within the team and across business units. This position is responsible for the training, performance tracking, and reporting of these processes. This person will work across all functional areas within IT to ensure processes are implemented, followed, and aligned with business needs. Essential Functions Manage, report, and communicate on the global performance of owned processes Partner with other leaders across the organization and champion the day-to-day operation of the lifecycle of Incident, Problem and Change Management Manage documentation Leading Change Request Review meetings Developing change management plans for change initiatives Evaluating the impact of planned changes Leading identifying risks and developing risk mitigation tactics Supporting development of communications relevant to change initiatives Track and monitor of changes Provide coaching and training to employees at all levels Define success metrics and measuring performance against these Develop and publish a Change Management SOP and maintain all change documentation (policies, procedures, templates, etc.) Responsible for managing the lifecycle of all changes, with the primary responsibility of enabling beneficial changes to be made with minimal disruption to the business Coordinate and facilitate the Change Management process across organizations Responsible for review, approvals, categorize, prioritize, change requests Prepare and run CAB meeting agenda and capture issues and suggestions Create, publish, and circulate the Change calendar Educate the Business and IT on the Change Management process Produce metrics and report on Change Management activities Develop, coordinate, and perform post change review of scheduled changes for all RFCs and maintenance efforts Conduct or facilitate Post Implementation Reviews (PIRs) after the implementation of changes Manage major incidents including - incident and risk assessment, co-ordinations across global cross-function groups Effectively prioritize incidents and impacts to business Manage and coordinate urgent and complicated support issues Act as escalation point... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F6423D75172C4800
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IT Service Management Specialist
4 weeks ago
Madison, United States ZOLL Medical Full timeJOB REQUIREMENTS: Corporate At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory...
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IT Service Management Specialist
1 month ago
Madison, United States ZOLL Medical Full timeJOB REQUIREMENTS: Corporate At ZOLL, we\'re passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people\'s lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory...
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Refugee Cash Assistance Specialist
3 weeks ago
Madison, United States Forward Service Full time**We Do Great Things! Join FSC & Unleash Your Potential!** Forward Service Corporation (FSC) is a passionate, not-for-profit firm that strives to provide exceptional customer service in employment and training related services to local, state and federally funded program participants. Our non-profit firm is seeking one full-time Refugee Cash Assistance...
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Leasing Specialist
7 days ago
Madison, United States Colonial Property Management Full time**Job Title: Leasing Specialist** **Wage Status: Hourly - Full Time** **Reports to: Property Manager** **Job Summary**: Colonial Property Management is looking for a motivated and personable Leasing Specialist who will assist the Property Manager in successfully leasing apartment homes across portfolios. The Leasing Specialist will assist with community...
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Refugee Cash Assistance Specialist
3 weeks ago
Madison, United States Forward Service Full timeJob DescriptionJob DescriptionWe Do Great Things! Join FSC & Unleash Your Potential!Forward Service Corporation (FSC) is a passionate, not-for-profit firm that strives to provide exceptional customer service in employment and training related services to local, state and federally funded program participants. Our non-profit firm is seeking one full-time...
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Refugee Cash Assistance Specialist
2 weeks ago
Madison, United States Forward Service Full timeJob DescriptionJob DescriptionWe Do Great Things! Join FSC & Unleash Your Potential!Forward Service Corporation (FSC) is a passionate, not-for-profit firm that strives to provide exceptional customer service in employment and training related services to local, state and federally funded program participants. Our non-profit firm is seeking one full-time...
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Retail Service Specialist>
3 weeks ago
Madison, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 1122 N Highway St [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
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Retail Service Specialist>
1 month ago
Madison, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 1361 Eatonton Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...
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Retail Service Specialist
3 weeks ago
Madison, United States O'Reilly Auto Parts Full timeO'Reilly Automotive North Gallatin Pike [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a...
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Refugee Cash Assistance Specialist
2 weeks ago
Madison, United States Forward Service Full timeJob DescriptionJob Description**Join Us at FSC and Make a Difference!**Hey there, change-maker! Ready to unleash your potential and do some seriously impactful work? At Forward Service Corporation (FSC), we're all about making a difference in people's lives. Based in the heart of Madison, WI, our passionate team is on the lookout for a full-time...
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Distribution Services Specialist
1 month ago
Madison, United States The QTI Group Full timeSummary: Our client, a leader in the Insurance industry, is seeking a Distribution Services Specialist to join their team on a direct hire basis! Located onsite in Madison, the Distribution Services Specialist will manage the delivery of outbound correspondence to internal and external customers, perform scanning and profiling, and perform data entry. Hours...
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Accessibility Services Specialist
1 week ago
Madison, United States Access to Independence, Inc. Full timeHow does a 4-day (36-hour) workweek, terrific benefits package, and an impactful career sound? Access to Independence is now offering those, and other perks, to employees. Join an organization that empowers individuals with disabilities, and creates impact in our communities. **JOB SUMMARY** The Accessibility Services Specialist provides accessibility...
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Certification Specialist
2 days ago
Madison, United States ACC Management Group Full timeJob Type Full-time Description ACC Management Group, Inc. is seeking a Certification Specialist for multiple properties in Dane County! This position will focus primarily on processing tenant applications and certifications for new construction Section 42 lease-ups! The ideal candidate will have experience in Section 42 file processing and leasing. The hire...
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Guest Services Specialist
3 weeks ago
Madison, United States University of Wisconsin Health Full timeA Guest Services Specialist to: Serve as the first point of contact for general information for patients, visitors, and staff to provide a remarkable patient and family experience. Warmly greet our patients, visitors, and staff to create a welcoming Guest Service, Specialist, Guest, Health, Staff, Healthcare
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Cash Application Specialist
2 weeks ago
Madison, United States State Collection Service Inc Full timeOur **GREAT STATE TEAM** is seeking a **HYBRID Cash Application Specialist** **to join our team! As a **Cash Application Specialist**, you would be responsible for accurately and efficiently processing payments, reconciling accounts, and resolving any discrepancies. This role requires strong analytical skills, attention to detail, and the ability to work...
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HR Services Specialist
3 weeks ago
Madison, United States Bekaert Full timeBe part of something bigger! As the world and the way people live is changing, at Bekaert we believe it’s our responsibility to contribute to finding new solutions for the future. Our ambition is to be the leading partner for shaping the way we live and move. And to always do this the Bekaert Way – safe, smart, and sustainable. With a heritage of more...
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Case Manager
2 weeks ago
Madison, United States Vocational Rehabilitation Specialists, Inc. (VRSI) Full timeCase Manager/Employment Specialist (Helping Veterans Find Employment) Vocational Rehabilitation Specialists Inc. (VRSI) has a full-time Employment Specialist position available in our **Madison** office. The Employment Specialist is responsible for performing the day-to-day delivery of reintegration services for Veterans who are at risk of losing housing....
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Retail Service Specialist>
2 weeks ago
Madison Heights, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 5010 S Amherst Hwy [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
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Asset Management Specialist
4 weeks ago
Madison, United States State of Wisconsin Full time**Introduction**: The Wisconsin Department of Children and Families (DCF), Division of Management Services (DMS), Bureau of Information Technology Services (BITS), Tech Services Section is currently recruiting to fill an **Asset Management Specialist** position. DCF offers great **benefits**, personal growth opportunities and work-life balance as a State of...
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Customer Service Specialist
1 month ago
Madison, United States The QTI Group Full time**LOCATION:** Madison, WI **Summary:** If you are an individual who enjoys learning new things, talking to people and has a passion for customer service, please read on! The QTI Group is assisting our client, a progressive bio-tech company on Madison's south side, in hiring a **Customer Service Specialist**. This is a DIRECT HIRE onsite opportunity with a...