Current jobs related to Service Advisor - Middleton - Kenworth Northeast, Group Inc

  • Consumer Services Advisor

    6 days ago

    Middleton, Wisconsin, United States Spectrum Brands Full time

    Job Title: Consumer Services AdvisorJob Summary:This role plays a pivotal part in safeguarding the company's operational integrity and enhancing customer satisfaction through strategic management and oversight of key functions.Key Responsibilities:1. Lead fraud prevention initiatives, analyzing complex data sets to identify risks and implement effective...

  • Consumer Services Advisor

    2 weeks ago

    Middleton, Wisconsin, United States Spectrum Brands Full time

    Job Summary: This position plays a pivotal role in safeguarding the company's operational integrity and enhancing customer satisfaction through strategic management and oversight of key functions. The successful candidate will lead fraud prevention initiatives, conduct comprehensive CRM and order audits, and ensure quality across vendor interactions....

  • Client Services Manager

    1 month ago

    Middleton, United States Dorn Wealth Management Full time

    Job DescriptionJob DescriptionPosition Overview: The Client Services Manager plays a pivotal role in supporting our advisors by implementing, maintaining, and updating financial plans. This position requires a dedicated individual who thrives in a dynamic environment and is committed to providing outstanding client service.Key Responsibilities:Prepare and...

  • Automotive Service Center Assistant Manager

    1 week ago

    Middleton, Wisconsin, United States Blain's Farm & Fleet Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Service Center Manager to join our team at Blain's Farm & Fleet. As a key member of our Service Center team, you will be responsible for assisting the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center.Key ResponsibilitiesResolve customer...

  • Automotive Service Center Assistant Manager

    1 week ago

    Middleton, Wisconsin, United States Blain's Farm & Fleet Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Service Center Manager to join our team at Blain's Farm & Fleet. As a key member of our Service Center team, you will be responsible for assisting the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center.Key ResponsibilitiesResolve customer...

  • Automotive Service Center Assistant Manager

    1 day ago

    Middleton, Wisconsin, United States Blain's Farm & Fleet Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Service Center Manager to join our team at Blain's Farm & Fleet. As a key member of our Service Center team, you will be responsible for assisting the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center.Key ResponsibilitiesResolve customer...

  • Automotive Service Center Assistant Manager

    1 day ago

    Middleton, Wisconsin, United States Blain's Farm & Fleet Full time

    Job Title: Assistant Service Center ManagerAt Blain's Farm & Fleet, we're committed to creating a positive work environment where our team members can grow and thrive. As an Assistant Service Center Manager, you'll play a vital role in overseeing our Service Technicians and Automotive Service Center.Key Responsibilities:Resolve customer complaints and...

  • Automotive Service Center Assistant Manager

    1 week ago

    Middleton, Wisconsin, United States Blain's Farm & Fleet Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Service Center Manager to join our team at Blain's Farm & Fleet. As a key member of our Service Center team, you will be responsible for assisting the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center.Key ResponsibilitiesResolve customer...

  • Automotive Service Center Assistant Manager

    2 weeks ago

    Middleton, Wisconsin, United States Blain's Farm & Fleet Full time

    About the RoleWe are seeking a highly skilled and experienced Automotive Service Center Assistant Manager to join our team at Blain's Farm & Fleet. As a key member of our service team, you will be responsible for assisting the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center.Key ResponsibilitiesCustomer Service:...

  • Automotive Service Center Assistant Manager

    2 weeks ago

    Middleton, Wisconsin, United States Blain's Farm & Fleet Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Center Assistant Manager to join our team at Blain's Farm & Fleet. As a key member of our service team, you will be responsible for assisting the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center.Key ResponsibilitiesResolve customer...

  • Automotive Service Center Assistant Manager

    1 week ago

    Middleton, Wisconsin, United States Blain's Farm & Fleet Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Service Center Manager to join our team at Blain's Farm & Fleet. As a key member of our Service Center team, you will be responsible for assisting the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center.Key ResponsibilitiesResolve customer...

  • Investment Advisor

    3 weeks ago

    Middleton, United States Charles Schwab Full time

    About the RoleAt Charles Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry.We're seeking a skilled Financial Consultant to join our team. As a Financial...

  • Investment Advisor

    3 weeks ago

    Middleton, United States Charles Schwab Full time

    About the RoleAs a Financial Consultant at Charles Schwab, you will be responsible for providing wealth management and financial planning advice to existing clients, helping them achieve their financial goals. This role requires a strong understanding of financial markets, investment products, and client communication strategies.Key ResponsibilitiesBuild and...

  • Investment Planning Advisor

    3 weeks ago

    Middleton, Wisconsin, United States Fidelity Investments Full time

    About the RoleThe Planning Consultant plays a vital role in expanding Fidelity's financial planning capabilities, working closely with Financial Consultants and Wealth Planners to engage with high-value clients. This position requires a deep understanding of financial planning concepts, excellent communication skills, and a passion for building long-lasting...

  • Lead Tax Advisor

    4 weeks ago

    Middleton, Wisconsin, United States Jobot Full time

    Exciting Career Opportunity:About Jobot:Founded with a mission to deliver outstanding service to the insurance sector, our organization emphasizes trust, longevity, and mutual respect, aiming to create a significant impact and foster authentic relationships within the industry.Why Consider Joining Us? Attractive compensation package Profit-sharing incentives...

  • Relationship Banker

    3 weeks ago

    Middleton, Wisconsin, United States Park Bank Full time

    About the RoleThe Relationship Banker is a key member of the Retail Banking team at Park Bank, responsible for establishing and growing client relationships through sales and referrals of bank products and services.Key ResponsibilitiesEstablish new client relationships and increase existing ones through proactive sales and service efforts.Manage client...

  • Cyber Security Expert

    2 weeks ago

    Middleton, United States Apex Dynamics Full time

    We are seeking a highly skilled Cyber Security Expert to join our team at Apex Dynamics. As a Senior Information/Cyber Security Advisor, you will play a key role in collaborating with clients on cyber and advisory projects, taking ownership of projects, and creating engaging content for our audience.Our company is a leading provider of cyber and information...

  • Financial Planning Specialist

    1 week ago

    Middleton, United States Fidelity TalentSource LLC Full time

    About the RoleWe are seeking a skilled Financial Planning Specialist to join our team at Fidelity Investments. As a key member of our financial planning capacity, you will work alongside our Financial Consultants and Wealth Planners to provide world-class planning experiences for our clients.Key ResponsibilitiesConduct joint appointments with clients to...

  • Relationship Development Specialist

    2 weeks ago

    Middleton, Wisconsin, United States Park Bank Full time

    About Park BankPark Bank is a dynamic financial institution that values drive, ambition, and individual achievement. We believe that every member of our team has a unique story of achievement, and we're committed to helping each other succeed.Our CultureWe're not just looking for a culture-fit; we're looking for a culture-add. If you're passionate about...

  • Investment Consultant

    4 weeks ago

    Middleton, United States Fidelity TalentSource LLC Full time

    Job Description: Investment Consultant You joined the financial services industry to make a difference in the lives of your clients. At Fidelity, we have a relentless commitment to our clients. Come join a firm that is a stable industry leader where we focus on the importance of communicating to connect and not just communicating to transact. We empower...

Service Advisor

4 months ago

Middleton, United States Kenworth Northeast, Group Inc Full time

Kenworth Northeast is looking for a motivated and reliable Service Advisor to work at our Middleton, MA location. The Service Advisor is the face of the Service Department. This position ensures that customers are greeted openly and friendly; coordinates customer repair requests; estimates cost of repairs within set guidelines, assists Service Manager with clerical duties such as documentation required for warranty, policy settlements, repair order filing, and repair preparation for warranty.

Pay for this position is $25-$35/hour depending on experience.

How You Will Make an Impact:

  • Ensures customers receive the most expedient service available through questioning and understanding repair requests.
  • Conducts vehicle check-in: must inspect and walk around vehicle to obtain all relevant vehicle information such as VIN, vehicle mileage, etc.; as well as assess any vehicle damage before entering the shop; all information must be recorded on repair order.
  • Ability to upsell any additional repairs based on vehicle inspection.
  • Coordinates customer repair orders with Service Manager and Service Foreman for task assignment. Coordinates with Foreman on proper work scheduling of all shop business.
  • Works with the Service Manager to ensure timely action taken and settled in areas of disputes and warranty.
  • Ensures all documentation necessary for sale of labor is complete and properly executed; customer, internal and warranty.
  • Informs the Service Manager of all customer complaints so they may be handled before the vehicle leaves the shop.
  • Inputs repair order information into data processing system and closes repair orders.
  • Promotes labor, parts and body shop sales whenever possible.
  • Participates in training to stay current of warranty and technical issues.
  • Assists in maintaining a safe and clean shop and office area.
  • Performs other duties as assigned by supervisor.
What You Will Need:
  • Minimum 4 years' experience in heavy duty or automotive industry or related field.
  • Excellent customer service and written and verbal communication skills.
  • Must be able to deal with customers in a service and sales capacity.
  • Strong computer skills.
  • CDL preferred, but not required.
  • Must be organized, detail oriented and have a positive can-do attitude.
  • Must be able to climb in and out of vehicle safely; ability to bend, push, pull during process to inspect vehicle.
What We Offer:

At Kenworth Northeast, our mission to provide an exceptional customer experience starts with YOU. That is why we offer a comprehensive benefits package that goes above and beyond for our dedicated employees. We recognize that the success of our company depends on the success of the individual, as well as the team. Here is what you can expect from us:
  • 4 medical plan options; employer subsidized
  • Dental and vision
  • Company paid & supplemental life insurance/AD&D
  • Short term & long term disability; group insurance rates
  • Health Savings Account with company contribution
  • Fidelity 401k plan with company match
  • Flexible Paid Time Off
  • Six paid holidays observed per year
  • Employee Assistance Program
  • Paid training and opportunities for growth and development
  • Annual subsidized safety shoe program

If this sounds like the opportunity you've been waiting for, submit your resume today to learn more about what Kenworth has to offer you

Kenworth Northeast is an Equal Opportunity Employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.