Community Site Manager

2 weeks ago

Boston, United States Action for Boston Community Development, Inc., (ABCD) Full time
Community Coordination handles direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett. Join us as an Community Site Manager in creating a supportive and enriching environment for our community. If you are passionate about community development and possess the required skills, we invite you to apply. 
Key Responsibilities:
  • Assist the Vice President of Field Operations with the daily operations of a Community Coordination Site, ensuring that the program activities and performance meet and exceed established goals. 
  • Supervise clerical and volunteer staff as assigned.
  • Monitor employee performance, training needs, time cards and record keeping.
  • Oversee and organize office operations and procedures (e.g. typing, filing, photocopying, faxing and other clerical services).
  • Develop periodic trainings and protocols of clerical and administrative support.
  • Responsible for the accurate and timely preparation of statistical and narrative reports.
  • Assist in grant writing, development and implementation of programs.
  • Oversee the tracking and data collection of client information and assist in the preparation of reports for funding sources.
  • Manage bills to be paid, and provide follow-up to make sure all accounts are reconciled.
  • Manage inventory and purchase of office supplies and servicing of equipment and renewals of contracts.
  • Disseminate information about ABCD services throughout the community, representing the agency at meeting with other agencies, local groups, etc. as appropriate.
  • Develop relationships with other community based organizations.
  • Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise:
  • Minimum of a high school diploma or equivalent with at least three to five years of experience in case management or job development and experience working with adults and youth required.
  • Some college coursework preferred.
  • Must have a broad knowledge of human services in the city, how to access them and demonstrated ability to work with clients and staff of diverse backgrounds.
  • Excellent oral and written communication skills and demonstrated ability to work without supervision required.
  • Bilingual skills as needed.
  • Willingness to travel and attend meetings and agency events.
  • Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
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