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Community Site Manager

2 months ago

Boston, Massachusetts, United States Action for Boston Community Development, Inc., (ABCD) Full time
About the Role

Action for Boston Community Development, Inc., (ABCD) is seeking a highly skilled and experienced Community Site Manager to join our team. As a Community Site Manager, you will be responsible for overseeing the daily operations of a Community Coordination Site, ensuring that program activities and performance meet and exceed established goals.

Key Responsibilities
  • Program Operations: Assist the Vice President of Field Operations with the daily operations of a Community Coordination Site, ensuring that program activities and performance meet and exceed established goals.
  • Staff Supervision: Supervise clerical and volunteer staff as assigned, providing guidance and support to ensure successful program implementation.
  • Performance Monitoring: Monitor employee performance, training needs, time cards, and record keeping to ensure compliance with organizational policies and procedures.
  • Office Management: Oversee and organize office operations and procedures, including typing, filing, photocopying, faxing, and other clerical services.
  • Training and Development: Develop periodic training and protocols for clerical and administrative support staff to enhance their skills and knowledge.
  • Reporting and Data Management: Responsible for the accurate and timely preparation of statistical and narrative reports, as well as the tracking and data collection of client information.
  • Grant Writing and Development: Assist in grant writing, development, and implementation of programs to secure funding and resources for the organization.
  • Community Outreach: Disseminate information about ABCD services throughout the community, representing the agency at meetings with other agencies, local groups, etc. as appropriate.
  • Relationship Building: Develop relationships with other community-based organizations to foster partnerships and collaborations.
  • Other Duties: Perform other related duties as assigned from time to time.
Requirements
  • Education: Minimum of a high school diploma or equivalent with at least three to five years of experience in case management or job development and experience working with adults and youth required.
  • Skills and Knowledge: Some college coursework is preferred. Must have a broad knowledge of human services in the city, how to access them, and demonstrated ability to work with clients and staff of diverse backgrounds.
  • Communication and Interpersonal Skills: Excellent oral and written communication skills and demonstrated ability to work without the required supervision.
  • Language Skills: Bilingual skills as needed.
  • Travel and Meetings: Willingness to travel and attend meetings and agency events.
  • Cultural Competence: Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic, and cultural backgrounds.