Patient Services Coordinator

6 days ago


Winter Park, United States Hire Connection Staffing Inc. Full time

Hire Connections is proud to be working with one of Colorado's most prestigious hospitals located in the Winter Park area (Winter Park, Colorado) We are seeking a Patient Access Representative to join their team. This individual will be responsible for Registration/Discharge includes data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and provider staff.

* Fully on-site
* Must have experience working in patient registration/discharge and utilizing EPIC

Essential Functions:
• Answers telephone inquiries; screens calls; routes calls and takes messages (20%)
• Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (10%)
• Schedules patients for appointments. (10%)
• Admits patients to the Emergency Department, Urgent Care, and Family Practice. (10%)
• Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)
• Completes documentation for uninsured patients seeking emergency care. (10%)
• Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%)
• Calls insurance companies for treatment authorization and benefit information. (10%)
• Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)
• Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%)
Vaccine requirement Covid (Medical/Religious exemptions Only)

Requirements:1 (one) year minimum experience as a patient access representative
EPIC experience required


Additional Information:
40 hours/week (some weekends required)
Hours anywhere between 8:30 am to 6 pm
Contract role 13 weeks (potential for extension)
Location Winter Park
Pay Range: $28.00 to $28.80/hour DOE



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