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HR Ops Advisor
2 months ago
Title: HR Ops Advisor - Interview Scheduler (HR - General)
Duration: 12 months
Location: Boca Raton, FL 33487
Company: CSL Plasma 100% in office
Mon- Fri 8am-5pm
Description:
Our organization needs a reliable Interview scheduler to be responsible for our company's coordination of internal and external candidate interviews. We are looking for an experienced professional who understands our business scheduling needs. The individual will partner with recruiters and managers to ensure requests are processed timely. Schedules can be processed for multiple locations and time zones within the U.S. We are seeking an individual who can work in a fast-paced, multitasking environment. Effective communication and computer literacy are key skills.
RESPONSIBILITIES AND ACCOUNTABILITIES Deliver exceptional customer service to candidates, employees, managers, and recruiters with coordination and interview scheduling requests
Responsible for adhering to appropriate HR Operations Service Level Agreements and Key Performance Indicators
Manage complex interview arrangements (e.g. time zones, multiple panel interviewers, process documentation, etc.)
Schedules and confirms appointments for internal and external candidates
Ability to work efficiently with minimal supervision
Support HRSC with service calls inquiries or tickets as needed during peak periods
Sending out reminders of scheduled meetings, partner with recruiters and managers to address schedule changes or modifications to structure of interviews
Provide guidance to candidates for example facility, and travel
Maintains detailed and current knowledge of the company's Interview Scheduling procedures, and documentation
Manage large volumes of interview scheduling requests
Provide our candidates, recruiters and interviewers with solutions and answers that are clear, sustainable and trend-setting
Proactively identify areas of improvement that can positively impact the candidate, recruiter, and hiring manager experience
Manager all resolutions and actions in line with CSL policies and agreed processes.
Qualifications: High School Diploma or equivalent within in Business or related field required.
1-2 years' experience in administration
Experience in HR or Shared Services operations; experience spanning multiple HR areas desirable
Knowledge of case management systems and HR Portal technology is helpful
Knowledge of Workday is a plus
Strong organizational skills and time management
Ability to work in independent or team environment
Communicate effectively with all parties as required
Strong customer service focus
Process improvement, and comprehensive understanding of the cross functional processes
Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities