Front Desk Supervisor
3 weeks ago
Year Round
LIVE THE DREAM. Work here. Play here.
The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it?
More about the benefits and perks of your adventure here:
- Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
- Discounts on ski/snowboarding lessons
- Friends and Family vouchers
- Retail & Food discount
- Equipment Rental discount
- 401k with company match
- Healthcare
- Dental
- Vision
- PTO for benefit eligible employees
- Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
A little about this position:
- The Front Desk Supervisor assists the management team in overseeing all Front Desk, Bell and Concierge operations.
- This individual provides exceptional guest service, guidance and leadership to ensure consistent service is provided.
- Represents management in solving guest problems and implements company policy when management team is not available.
- High School or equivalent education required
- 1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar
- 1-year experience in leadership role in hospitality or equivalent
- Strong interpersonal and problem-solving skills
- Ability to multitask in a high-volume setting
- Strong computer skills
- Lightspeed and GXP experience beneficial
- Marriott/Starwood experience beneficial
- Knowledge of hospitality industry
- Ability to effectively present information in a one-on-one setting or in a group
- Basic cash handling skills required
Hourly pay rate: $22.50 to $23.75
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