Lead Service Advisor

2 months ago


Ashland, United States GENERAL RV CENTER Full time

The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nation’s Largest Family-Owned RV Dealer, with locations nationwide and a global presence through our Internet Sales team.

 

Our Lead Service Advisors are at the forefront of our service department. They train and coach the service advisor team to follow and meet the General RV Center established Keep You Camping™ performance standards.


 

  • Manages all incoming service customers in the drive lane area
  • Trains and coaches Advisors by utilizing established processes and procedures to ensure they
    are knowledgeable and compliant with Keep You Camping™ standards
  • Support Advisors by helping them to prioritize their daily workload on a one-on-one basis
  • Conducts employee performance recaps for the Service Advisors to ensure the established Keep
    You Camping™ standards are being met
  • Teaches sales techniques to maximize daily service growth
  • Generate daily reports for Service Advisors to identify any open work orders with completed
    labor that need to be closed
  • Review the accuracy of each work order prior to dispatching the work order to the shop
  • Act as the primary contact to the Service Manager for the Advisors and disseminate necessary
    information to the service team
  • Support and coach Advisors in attending to escalated customer complaints, ensuring that a high
    level of customer satisfaction is obtained during resolution process

 

 

  • Experience with RV or Automotive Service Writing.
  • Previous customer service experience is required.
  • Ability to multitask and complete tasks in a timely and efficient manner.
  • Must be extremely detail oriented and organized.
  • Familiarity with MS Office Suite.
  • Valid driver’s license.

PERKS

General RV offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching. 

 

About General RV

General RV was founded when Abe Baidas converted a Detroit gas station into a small RV sales and manufacturing facility in 1962. From those humble roots, we’ve grown into the nation’s premier RV dealer. We’ve helped millions of families experience the RV lifestyle. With the support of our talented employees, General RV now operates eighteen Supercenters in seven states in addition to an inspection facility in Indiana. We are proud of our history and are now in the third generation of family ownership. Since 2014, General RV Center has been named by Crain's Detroit as one of Michigan's largest and fastest growing privately held companies.

 

#IND1



keywords: technician, tech, RV Certified, Lazy Days RV, Camping World, retail, RV World, Ford, GM, Chevrolet, Lexus, Toyota, Nissan, Honda, buick, cadillac, chrysler, dodge, GMC, Jeep, Lincoln, Handman, Carpentry, Plumping, Electrical, Electrician, ASE, RVIA, Field Service Technician, Field Service, Mobile Technician, Builder, Licenses Builder, Contractor


  • Service Advisor

    2 weeks ago


    Ashland, Ohio, United States Bill Cole Automall of Ashland Full time

    **Job Title:** Service Advisor**Estimated Salary:** $50,000 - $65,000 per yearWe are seeking a detail-oriented Service Advisor to join our team at Bill Cole Automall of Ashland. As a member of our service department, you will be responsible for providing exceptional customer service and ensuring that customers' vehicles are repaired and maintained to the...


  • Ashland, Ohio, United States Centerra Co-op Full time

    Job Title: Energy Service AdvisorWe are seeking a highly motivated and customer-focused Energy Service Advisor to join our team at Centerra Co-op.About the Role:As an Energy Service Advisor, you will be responsible for delivering exceptional customer service to our propane customers.You will interact with customers in a consistently positive and professional...

  • Financial Advisor

    2 months ago


    Ashland, United States Edward Jones Full time

    Job OverviewPlease Note: This opportunity is different from our financial advisor hiring process for an existing opening. It allows you to express interest in an anticipated financial advisor position and seek to become prequalified. This means you can proceed now with completing the interview and assessment steps in our hiring process. When a future...

  • Financial Advisor

    5 hours ago


    Ashland, United States Edward Jones Full time

    Job OverviewIf you find yourself at a professional crossroads, a career as a financial advisor may be the right change for you. Financial advisors partner with clients to help them achieve their long-term financial goals: retirement, building wealth, estate strategies, funding education and more. As a financial advisor with Edward Jones, you'll develop and...


  • Ashland, Kentucky, United States Bill Cole Automall of Ashland Full time

    **Overview:** We are looking for an exceptional Service Advisor to join our team at Bill Cole Automall of Ashland. As a key member of our service department, you will be responsible for delivering outstanding customer experiences and driving sales growth.**Compensation Package:** Our compensation package includes a base salary of $52,000 per year, plus...

  • Parts Advisor

    7 months ago


    Ashland, United States General RV Full time

    Overview: Parts Advisor $15/hr plus commission The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and passion for the RV lifestyle. Today, General RV Center stands as the Nations Largest Family-Owned RV Dealer, with locations nationwide and a...

  • Financial Advisor

    23 hours ago


    Ashland, VA, United States Edward Jones Full time

    Please Note: This opportunity is different from our financial advisor hiring process for an existing opening. It allows you to express interest in an anticipated financial advisor position and seek to become prequalified. When a future financial advisor opening arises, you will be considered among other prequalified candidates who can become registered and...

  • Customer Service Lead

    4 weeks ago


    Ashland, Ohio, United States Travel Centers Of America Full time

    Job OverviewWe are seeking a Customer Service Lead to join our team at TravelCenters of America. As a key member of our store team, you will be responsible for providing excellent customer service to our guests.


  • Ashland, Ohio, United States Edward Jones Full time

    OverviewWe are seeking a highly motivated and ambitious individual to join our team as a Senior Financial Services Professional. As a financial advisor with Edward Jones, you will partner with clients to help them achieve their long-term financial goals.About UsEdward Jones is a Fortune 500 company where people come first. With over 8 million clients and...


  • Ashland, Ohio, United States Bill Cole Automall of Ashland Full time

    About the PositionBill Cole Automall of Ashland is seeking a highly skilled and experienced Service Advisor to join our team. The successful candidate will be responsible for selling and scheduling needed service work in the Service Department.Key Responsibilities:Schedule service appointments and obtain customer and vehicle data prior to arrival when...


  • Ashland, Ohio, United States Lutheran Social Services of Central Ohio Full time

    About the Role: As a LPN Prn Nursing Service Lead with Lutheran Social Services of Central Ohio, you will play a vital role in ensuring the highest quality of care is provided to our residents. You will be responsible for overseeing the nursing staff, monitoring medication administration, and maintaining accurate documentation.Responsibilities:Lead and...


  • Ashland, Ohio, United States Bill Cole Automall of Ashland Full time

    Job DescriptionSales and Schedules Needed Service WorkWe are seeking a highly skilled and experienced Service Advisor to join our team at Bill Cole Automall of Ashland. The ideal candidate will have a proven track record in customer satisfaction, educating customers on needed service, and growing service sales volume.Key Responsibilities:Schedule service...


  • Ashland, Oregon, United States Butler Ford Full time

    Job OverviewWe are seeking a skilled Automotive Service Professional to join our team at Butler Ford. This role plays a crucial part in ensuring customer satisfaction by providing exceptional service and guidance throughout the vehicle maintenance and repair process.ResponsibilitiesGreet and assist customers in a professional manner, listening to their...


  • Ashland, Pennsylvania, United States Mount Prospect Academy Full time

    About UsMount Prospect Academy has been a leader in providing innovative services to youth and families for over 50 years. With 45 locations throughout New England, we offer the broadest range of services in the area.We take pride in our commitment to both those we serve and our community. Our rapid and sustained growth demonstrates our dedication to making...


  • Ashland, Ohio, United States Penn Line Tree Service, Inc. Full time

    We are seeking a highly motivated and organized individual to fill the role of Utility Line Clearance Team Lead. As a key member of our team, you will be responsible for overseeing daily operations, including coordinating crew activities and managing resources to ensure timely completion of projects.This position requires strong leadership skills and the...


  • Ashland, United States RehabAdvisors.org Full time

    OverviewMust be a licensed and or a registered therapist to be considered.** EXCLUSIVE NEW IN-HOUSE JOB OPPORTUNITY!!** ***Highly competitive rates and benefits package! ***Do you know a therapist who's a perfect fit for our team? EARN UP TO $1,000 by referring a clinician to the Enhance family of brands! Make a difference and get rewarded for...


  • Ashland, Oregon, United States Butler Ford Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor at Butler Ford. As a Service Advisor, you will play a vital role in ensuring the satisfaction of our customers by providing exceptional service and guidance throughout their vehicle maintenance and repair journey.Key Responsibilities:Assist...

  • Service Manager

    7 hours ago


    Ashland, Virginia, United States Cogent Analytics Full time

    Role OverviewCogent Analytics is seeking a highly skilled Service Manager to oversee the daily operations of our commercial electrical service work. This key figure will be responsible for ensuring the successful completion of service projects, managing schedules and resources, and maintaining quality standards.Main Responsibilities• Develop and manage...

  • Department Lead

    3 weeks ago


    Ashland, Wisconsin, United States L&M Fleet Supply Full time

    Job Summary:We are seeking a highly skilled Department Lead to join our team at L&M Fleet Supply. This individual will be responsible for maintaining their department, ensuring it is clean, stocked, and easy for customers to shop. The successful candidate will have previous experience or knowledge with power equipment products.About the Role:Our Department...

  • Lead Educator

    2 weeks ago


    Ashland, Pennsylvania, United States Mid-State Health Center Full time

    Mid-State Health Center: Lead Teacher Opportunity$1,500 sign on bonus for qualified candidates.About the Job:This Lead Teacher role at Mid-State Health Center is a great opportunity to make a difference in the lives of young children. We are seeking a highly motivated and dedicated individual to join our team of early childhood professionals.Key...