Administrative Associate

3 weeks ago

Fullerton, United States Autism Spectrum Interventions Full time
Job description:

Autism Spectrum Interventions (ASI) requires an Billing/Administrative Associate who enjoys working in an office setting and plans on working with ASI on a regular basis for years to come. ASI is a rapidly growing clinical office. Preferred applicants will have experience in working in a clinical or professional office and have billing experience.

Requirements:
  • High school diploma or GED.
  • Strong verbal and written communication skills.
  • Ability to execute active listening and effective problem-solving skills to deliver exceptional customer service.
  • Ability to work efficiently under pressure and meet tight deadlines, as authorization timelines are critical for patient care.
  • Strong organizational skills
  • Capacity to effectively manage multiple tasks concurrently.
  • Enthusiastic about learning all aspects of the authorization department and exhibits adaptability in transitioning duties as required within the team.
Preferred Qualifications:
  • Bilingual in English and Spanish preferred.
  • Previous ABA/mental health administrative experience preferred
Primary Responsibilities:
  • Conducting telephone intakes for prospective new clients by conducting comprehensive questionnaires.
  • Collaborating closely with parents to obtain the necessary insurance documentation to initiate services and ensure timely collection of those documents.
  • Verifying insurance coverage and notifying the clients before commencing services.
  • Submit prior authorization requests to insurance companies.
  • Follow up on pending authorizations and provide necessary documentation as requested.
  • Process and enter authorizations in ABA Therapy Software for all funding sources.
  • Communicate with our clinical team, insurance companies, and clients regarding authorization status.
  • Maintain accurate records of all authorizations and related correspondence.
  • Stay updated on changes in insurance policies and guidelines related to prior authorizations.
  • Provide clear, timely, actionable information to both internal operations and clinical executive teams to address staff, family, and organizational issues as they arise.
  • Additional responsibilities may be assigned or adjusted as workload fluctuates
Benefits and Compensation:
  • Medical/ Dental/ Vision Insurance for eligible employees
  • Free Telehealth
  • Life Insurance/Long-Term Disability/Short-Term Disability for eligible employees
  • 401k for eligible employees
  • Comfortable work setting
  • Employee Discount Program
  • Supportive management and excellent teamwork environment

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