Customer Success Advocate II
2 weeks ago
JOB REQUIREMENTS: Our Story: Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we\'ve helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and SecuritySM of everyone. We believe in the power of empathy, compassion, and meaningful connections. We believe personal safety and security are the antidotes to fear and anxiety. It\'s a philosophy that is central to everything we do, and traces back to our beginning. It is what defines and differentiates us, and informs our core beliefs. As a member of the team, you can expect to: Make a difference through your work You\'ll be proud to tell your family and friends about what you do. Gain significant career experience only obtained within a fast-growing organization Entry-level roles through executive leadership. Feel fulfilled and have fun We work hard but make the time to build meaningful relationships and celebrate the wins. The Role: Customer Success Advocates (CSA) are responsible for building strong partnerships with the largest organizations that CPI partners with. CSAs manage the day-to-day oversight of the relationship with the customer and are responsible for strategic planning, maintenance, and expansion and growth of CPI\'s revenue derived from those organizations that span nation-wide and have thousands of employees. What You Get To Do Everyday: Manage partnerships of 3-5 of the largest strategic accounts CPI works with. Partner with sales representatives on the growth of managed of accounts. Complete bi-annual strategic account planning for all assigned accounts, provide monthly reporting and health assessments, and conduct (at a minimum) annual business reviews. Partner with customers to document end-to-end training processes. Serve as a liaison with Learning Management System (LMS) teams (internal and customer facing). Update the Client Relationship Management (CRM) system and other systems as needed with customer information. Act as a subject matter expert for customer reporting and other sales processes. Assist with the creation and maintenance of CSA tools and resources. Perform other position-related duties as needed. You Need to Have: Bachelor\'s degree or equivalent experience Two years or more experience in sales, account management, or a similar role Experience being part of a large-scale or long-term project team Experience with Challenger selling Experience using CRM software Experience working with Microsoft Suite products (Word,... For full info follow application link. Crisis Prevention Institute is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/DAF78B27AF6B4966
-
Customer Success Advocate II
2 weeks ago
Milwaukee, United States Crisis Prevention Institute Full timeJOB REQUIREMENTS: Our Story: Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services. Since 1980, we've helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services,...
-
Customer Service Advocate II
2 weeks ago
Milwaukee, Wisconsin, United States Regal Rexnord Corp Full timePosition: Customer Care Advocate IIReports To: Supervisor, Customer CareLocation: Milwaukee, Wisconsin - HYBRIDPosition Overview:The Customer Care Advocate II acts as the main point of contact for inquiries related to orders, quotes, product information, and various customer requests. This role is essential in ensuring a smooth customer journey through...
-
Customer Service Advocate II
2 weeks ago
Milwaukee, Wisconsin, United States Regal Rexnord Corp Full timePosition: Customer Care Advocate IIReports To: Supervisor, Customer CareLocation: Milwaukee, Wisconsin - HYBRIDPosition Overview:The Customer Care Advocate II acts as the main point of contact for inquiries related to orders, pricing, product information, and various customer requests. This position is dedicated to ensuring an exceptional customer experience...
-
Customer Care Advocate I or II
2 days ago
Milwaukee, Wisconsin, United States Regal Rexnord Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Advocate I or II at Regal Rexnord. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through expert product knowledge, effective communication, and timely issue resolution.Key...
-
Client Relations Advocate II
2 weeks ago
Milwaukee, Wisconsin, United States Regal Rexnord Corp Full timePosition: Customer Care Advocate IIReports To: Supervisor, Customer CareLocation: Milwaukee, Wisconsin - HYBRIDPosition Overview:The Customer Care Advocate II acts as the main point of contact for inquiries related to orders, quotes, product information, and various customer requests. This role is pivotal in ensuring a smooth customer journey through a...
-
Customer Support Specialist II
2 weeks ago
Milwaukee, Wisconsin, United States Regal Rexnord Corp Full timePosition: Customer Care Advocate IIReports To: Supervisor, Customer CareLocation: Milwaukee, Wisconsin - HYBRIDPosition Overview:The Customer Care Advocate II acts as the main point of contact for inquiries related to orders, quotes, and product information, among various other customer requests. This role is essential in ensuring a smooth customer journey...
-
Milwaukee, United States Advocate Health Full timeThis position will be located at Aurora St. Luke s Medical Center (ASLMC), the quaternary care flagship hospital of Advocate Aurora Health in Wisconsin. The system treats over 9000 newly diagnosed cancer patients yearly with approximately one-third diagnosed and treated at ASLMC. The BMT program is a FACT accredited program performing autologous and...
-
Milwaukee, Wisconsin, United States Advocate Health Full timeThis position will be located at Aurora St. Luke's Medical Center (ASLMC), the quaternary care flagship hospital of Advocate Aurora Health in Wisconsin. The system treats over 9000 newly diagnosed cancer patients yearly with approximately one-third diagnosed and treated at ASLMC. The BMT program is a FACT accredited program performing autologous and...
-
Senior Manager, Customer Success Lead
1 week ago
Milwaukee, Wisconsin, United States Crisis Prevention Institute Full timeJob DescriptionCrisis Prevention Institute is a leading provider of evidence-based de-escalation and crisis prevention training, and dementia care services. We're dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone.As a Senior Manager of Customer Success, you'll play a critical role in leading and...
-
Customer Success Manager
1 month ago
Milwaukee, United States Expert Institute Full timeOur Customer Success organization is a dynamic, tight-knit team building client relationships and leading retention. As a member of the Customer Success team, youre both a face of Expert Institute and a strategic partner to our clients. Our Customer Manager, Customer, Client Relations, Retail, Sales
-
Operating Room Nurse
2 days ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a skilled Operating Room Nurse to join our team at Advocate Aurora Health. As an OR Nurse, you will play a critical role in providing high-quality patient care and contributing to the success of our healthcare organization.Key ResponsibilitiesAssess patient needs and develop individualized care plans in collaboration with the...
-
Customer Success Manager
1 month ago
Milwaukee, United States Expert Institute Full timeJob DescriptionJob DescriptionCompany DescriptionAt Expert Institute, we’re building the smarter future of legal technology. Through our cloud-based service platform, Expert iQ, we empower attorneys with the resources, data, and insights they need to prepare for and win their cases. Our sales department moves quickly, but so does your potential for...
-
Customer Service Clerk II
2 months ago
Milwaukee, United States Old Dominion Freight Full timeCustomer Service Clerk II page is loaded **Customer Service Clerk II** **Customer Service Clerk II** locationsMilwaukee, WI time typeFull time posted onPosted Yesterday job requisition idR-2022-7561 Provide exceptional customer service to internal and external customers by using in-depth knowledge of company processes and products as well as communicating...
-
Customer Success Executive
1 month ago
Milwaukee, United States EMS Management and Consultants Inc Full timeWho is EMS|MC EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between. For over 25 years, our high-quality service, results and customer-centric approach...
-
Cafe Barista
3 days ago
Milwaukee, Wisconsin, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and customer-focused Cafe Barista to join our team at Advocate Health. As a Cafe Barista, you will be responsible for delivering exceptional customer service, preparing high-quality food and beverages, and maintaining a clean and safe work environment.Key ResponsibilitiesCustomer Service: Greet all customers with a...
-
Radiation Therp II
2 months ago
Milwaukee, United States Advocate Aurora Health Full timeDepartment: 37303 Aurora St. Lukes Medical Center - Oncology: Radiation Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Monday-Friday 7-4:30 as needed. Major Responsibilities: Delivers and records radiation therapy treatments under the direction of a Radiation Oncologist. Works closely with the medical team...
-
Customer Service Advocate
2 weeks ago
Milwaukee, Wisconsin, United States Froedtert Health Full timeJoin Our Team at Froedtert Health Location: Milwaukee, WI Position Type: On-Site Full-Time Equivalent: To be determined Shift: Day Shift Role Overview: As the initial point of contact for visitors at Froedtert & The Medical College of Wisconsin health network, you will play a crucial role in delivering outstanding concierge-level customer service and...
-
Client Care Representative II
2 weeks ago
Milwaukee, Wisconsin, United States Regal Rexnord Corp Full timePosition: Customer Care Advocate IIReports To: Supervisor, Customer CareLocation: Milwaukee, Wisconsin - HYBRIDPosition Overview:The Customer Care Advocate II acts as the main point of contact for inquiries related to orders, pricing, product information, and various customer requests. This role is essential in ensuring a smooth customer journey through...
-
Milwaukee, United States Advocate Aurora Health Full timeDepartment: 37322 Aurora St. Lukes Medical Center - Administration: Oncology Clinic Status: Part time Benefits Eligible: Yes Hours Per Week: 24 Schedule Details/Additional Information: Monday through Friday 8:30 AM - 5 PM. No weekends, no holidays. Float to multiple sites - Grafton, Good Hope, Germantown, Sinai, Mayfair South (Wauwatosa), West...
-
Milwaukee, United States Advocate Aurora Health Full timeAdvocate Aurora Health is seeking a Registered Nurse (RN) ED - Emergency Department for a nursing job in Milwaukee, Wisconsin.Job Description & RequirementsSpecialty: ED - Emergency DepartmentDiscipline: RNDuration: Ongoing36 hours per weekShift: flexibleEmployment Type: StaffOur Emergency Department is seeking tenured nurses to join our team of nursing...