Current jobs related to Client Relations Advocate II - Milwaukee, Wisconsin - Regal Rexnord Corp
-
Medical Advocate Specialist
3 days ago
Milwaukee, Wisconsin, United States Advocate Health Full timeJob Summary:Aurora Health Care seeks a skilled Medical Advocate Specialist to provide medical and police accompaniment to survivors of sexual violence. The ideal candidate will possess a strong understanding of the criminal justice, healthcare, and social service systems.Key Responsibilities:Provide emotional support and accompaniment to clients during...
-
Community Health Advocate
1 day ago
Milwaukee, Wisconsin, United States Advocate Health Full timeJob Summary:Advocate Health is seeking a highly motivated and compassionate Community Health Advocate to join our team. As a Community Health Advocate, you will play a vital role in promoting health and wellness within our community.Key Responsibilities:Conduct home visits and outreach efforts to identified patient populations.Work with patients and their...
-
Cardiac Sonographer II
3 weeks ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeJob Title: Cardiac Sonographer IIWe are seeking a highly skilled Cardiac Sonographer II to join our team at Advocate Aurora Health. As a key member of our Echocardiography Department, you will play a critical role in providing high-quality patient care and contributing to the advancement of cardiac innovation.About the Role:This is a full-time position...
-
Cardiac Sonographer II
7 days ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly skilled Cardiac Sonographer II to join our team at Advocate Aurora Health. As a key member of our echocardiography department, you will be responsible for performing advanced cardiac ultrasound procedures, including M-mode, 2-D, Doppler, and Color Flow Doppler.Our ideal candidate will have a strong background in...
-
Surgical Technologist Level II
4 weeks ago
South Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeAbout the RoleAdvocate Aurora Health is seeking a highly skilled Surgical Technologist Level II to join our team. As a Surgical Technologist Level II, you will play a vital role in ensuring the smooth operation of the operating room, providing exceptional patient care, and working collaboratively with the surgical team.Key ResponsibilitiesPrepare and...
-
Surgical Technologist II Specialist
2 days ago
Milwaukee, Wisconsin, United States Advocate Health Full timeJob Summary:As a Surgical Technologist II at Advocate Health, you will play a vital role in ensuring the smooth operation of our operating rooms. Your expertise and attention to detail will be essential in providing a safe and efficient environment for our patients and staff.Main Responsibilities:Prepare and maintain a clean and sterile environment for...
-
Surgical Technologist II
3 days ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and experienced Surgical Technologist II to join our team at Aurora Health Care. As a key member of our operating room team, you will be responsible for providing exceptional patient care and ensuring a safe and efficient surgical environment.Key ResponsibilitiesPrepare and maintain aseptic surgical fields,...
-
Community Health Worker
4 weeks ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeJob Title: Community Health WorkerJoin Advocate Aurora Health as a Community Health Worker and play a vital role in improving the health and well-being of our community members. As a Community Health Worker, you will work closely with patients, families, and healthcare teams to provide education, support, and navigation services to help individuals achieve...
-
Patient Relations Representative II
1 week ago
Milwaukee, Wisconsin, United States Medical College of Wisconsin Full timeJob SummaryWe are seeking a highly skilled Patient Relations Representative II to join our team at the Medical College of Wisconsin. As a key member of our patient relations team, you will play a critical role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesVerify patient insurance information, deductible amounts, and...
-
Pharmacy Intern
6 days ago
Milwaukee, Wisconsin, United States Advocate Health Full timeAbout the Role:This is an exciting opportunity to join our team as an Inpatient Pharmacy Intern at Advocate Health. As a Pharmacy Intern, you will play a vital role in supporting our pharmacy team and contributing to the delivery of high-quality patient care.Key Responsibilities:Counsel patients on their home medications, including medication indication,...
-
Patient Relations Representative II
4 weeks ago
Milwaukee, Wisconsin, United States Medical College of Wisconsin Full timeJob SummaryWe are seeking a highly skilled Patient Relations Representative II to join our team at the Medical College of Wisconsin. As a key member of our patient relations team, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesVerify patient insurance information, deductible amounts, and...
-
Public Safety Officer 3rd Shift Advocate Health
4 weeks ago
Milwaukee, Wisconsin, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and experienced Public Safety Officer to join our team at Advocate Health. As a Public Safety Officer, you will be responsible for providing security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training.Key...
-
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeJob Title: Registered Nurse (RN) - ED - Emergency DepartmentAdvocate Aurora Health is seeking a Registered Nurse (RN) for a nursing job in Milwaukee, Wisconsin.Job Description & RequirementsSpecialty: ED - Emergency Department Discipline: RN Duration: Ongoing 36 hours per week Shift: flexible Employment Type: Staff Our Emergency Department is seeking tenured...
-
Milwaukee, Wisconsin, United States Advocate Health Full timeAbout the RoleWe are seeking an Obstetric Anesthesiologist to join our team at Advocate Health in Milwaukee. As a key member of our Anesthesiology Division, you will provide exceptional patient care and contribute to a collaborative environment focused on delivering compassionate and high-quality care.Key ResponsibilitiesProvide clinical care at Aurora Sinai...
-
Milwaukee, Wisconsin, United States Advocate Health Full timeThe Anesthesiology Division at Advocate Health is seeking an Obstetric Anesthesiologist to provide clinical care at the Aurora Sinai Medical Center, a 386-bed Level II trauma center. This position offers a collaborative model working with experienced CRNAs and a strong perioperative team.Job Details:Clinical care will be provided at the Aurora Sinai Medical...
-
Court Advocate
4 weeks ago
Milwaukee, Wisconsin, United States JusticePoint Full timeJob SummaryWe are seeking a highly skilled and compassionate Court Advocate to join our team at JusticePoint. As a key member of our staff, you will play a critical role in helping individuals navigate the criminal justice system and access community-based resources.ResponsibilitiesAssess social, clinical, and criminal situations to determine client...
-
Sonographer - Advocate Health 3rd Shift
2 weeks ago
Milwaukee, Wisconsin, United States Advocate Health Full timeJob Summary:As a Sonographer at Advocate Health, you will play a critical role in providing high-quality patient care and contributing to the success of our team. We are seeking a skilled and compassionate Sonographer to join our team, working 3rd shift at St Luke's Hospital. Responsibilities:• Proficiently operate ultrasound equipment to perform general,...
-
Respiratory Therapist
3 days ago
Milwaukee, Wisconsin, United States Advocate Aurora Health Full timeJob Title: Respiratory TherapistAdvocate Aurora Health is seeking a skilled Respiratory Therapist to join our team in Milwaukee, WI.Job Summary:We are looking for a compassionate and detail-oriented Respiratory Therapist to provide comprehensive respiratory care to our patients. As a Respiratory Therapist, you will administer respiratory care procedures and...
-
OB Anesthesiologist Opportunity in Milwaukee
3 weeks ago
Milwaukee, Wisconsin, United States Advocate Health Full timeObstetric Anesthesiology Opportunity at Advocate HealthWe are seeking an experienced Obstetric Anesthesiologist to join our team at Advocate Health in Milwaukee, Wisconsin. As a member of our Anesthesiology Division, you will have the opportunity to provide exceptional patient care in a dynamic and supportive environment.Job DetailsClinical care will be...
-
Healing Support Specialist
4 weeks ago
Milwaukee, Wisconsin, United States Advocate Health Full timeJob Title: Healing AdvocateAt Advocate Health, we are seeking a compassionate and skilled Healing Advocate to join our team. As a key member of our crisis intervention team, you will provide critical support to survivors of sexual assault, helping them navigate the healing process and access necessary resources.Key Responsibilities:Provide initial crisis...
Client Relations Advocate II
2 months ago
Position: Customer Care Advocate II
Reports To: Supervisor, Customer Care
Location: Milwaukee, Wisconsin - HYBRID
Position Overview:
The Customer Care Advocate II acts as the main point of contact for inquiries related to orders, quotes, product information, and various customer requests. This role is pivotal in ensuring a smooth customer journey through a commitment to expertise, accountability, and promptness.
A Customer Care Advocate II will address issues with a defined level of authority and provide solutions in line with departmental protocols. This position requires proficiency in MCS eBusiness tools to manage transactions and respond to customer inquiries regarding products or orders. A CCA II possesses advanced product knowledge and is adept at navigating complex processes and systems to resolve intricate customer issues.
Our mission is to deliver a seamless and effortless customer experience by showcasing product and system expertise, accountability, and collaborative responsiveness across departments. The Customer Care role offers an exceptional opportunity to be part of a forward-thinking, dynamic global team dedicated to fostering customer loyalty, minimizing customer effort, and providing solutions throughout the customer journey, ultimately driving growth. Join a team of enthusiastic professionals with a proactive mindset, a desire to learn, and a commitment to process enhancement.
Key Responsibilities:
- Commitment to continuous improvement and customer service excellence.
- Collaborate with various teams to ensure timely resolution and shipment of outstanding orders.
- Manage both internal and external customer inquiries regarding quotes and orders, adhering to established operating procedures.
- Build and maintain strong customer relationships while delivering tailored solutions.
- Support corporate initiatives aimed at enhancing customer satisfaction and providing a seamless experience.
- Prioritize daily tasks to align with organizational objectives.
- Handle customer escalations independently, striving for first-contact resolution.
- Work collaboratively with internal teams, demonstrating a strong sense of accountability and urgency.
- Engage with internal partners (Credit, Planning, Shipping, etc.) to resolve customer-impacting issues.
- Contribute to training initiatives within the department and assist in developing training tools and resources.
- Serve as an escalation point for newer team members within the customer care department.
- Effectively manage conflict situations with minimal assistance.
- Address complex customer inquiries using extensive product knowledge.
- Proactively recommend product substitutions and demonstrate proficiency in catalog and eCommerce tools.
- Provide advanced technical support to customers and internal teams to troubleshoot issues and offer solutions.
- Facilitate product interchange as needed when customers place orders or request quotes.
- Collaborate with the Engineering team to enhance up-selling opportunities and verify complex customer requests.
- Offer ongoing technical support to all internal stakeholders as required.
- Participate in training and quality assurance initiatives.
Education, Experience & Skills Required:
- High School diploma required; a college degree or equivalent experience preferred.
- Minimum of three years of professional customer care experience.
- Post-secondary education in a technical field is preferred; experience as an electro-mechanical technician/technologist is advantageous.
- At least one year of experience within a customer care team or comparable business environment.
- Encouragement to participate in coaching programs.
- Proficient keyboarding skills with a typing speed of approximately 45+ words per minute.
- Experience with business tools such as SharePoint, MS Teams, and Windows Operating Systems is required.
- Intermediate skills in Excel are necessary.
- Experience with ERP systems such as Oracle or SAP is required.
- Familiarity with CRM platforms like Salesforce or Microsoft Dynamics is essential.
- Experience navigating corporate websites and eCommerce platforms is required.
- Demonstrated mechanical or technical aptitude and ability to interpret drawings is desired.
- Team-oriented with the ability to influence others positively.
- Consistently exhibits patience and approachability with team members.
- Ability to thrive in a dynamic team environment with continuous challenges.
- Demonstrates adaptability and resourcefulness in various situations.
- Excellent communication, interpersonal, and organizational skills.
- Strong ability to manage daily workload effectively.
Benefits:
- Comprehensive medical, dental, vision, and prescription drug coverage.
- Spending accounts (HSA, Health Care FSA, and Dependent Care FSA).
- Paid time off and holidays.
- 401k retirement plan with employer matching contributions.
- Life and Accidental Death & Dismemberment (AD&D) insurance.
- Paid leaves.
- Tuition assistance programs.
About Regal Rexnord:
Regal Rexnord is a publicly traded global industrial manufacturer with a workforce of 30,000 associates dedicated to creating sustainable solutions that power, transmit, and control motion. The company's offerings include electric motors and air-moving subsystems that facilitate motion creation. A range of highly engineered power transmission components efficiently transmits motion for industrial applications. The automation solutions encompass controllers, drives, precision motors, and actuators, controlling motion in various applications, from factory automation to precision tools used in medical settings.
The company's markets benefit from significant demand trends and include factory automation, food and beverage, aerospace, medical, data centers, warehouse operations, alternative energy, residential and commercial buildings, general industry, construction, metals and mining, and agriculture.
Regal Rexnord operates through three segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control, with offices and manufacturing facilities worldwide.
Equal Employment Opportunity Statement:
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status, disability, or protected veteran status. Regal Rexnord is committed to fostering a diverse and inclusive workforce.
