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Kitchen Help/Customer Service

3 months ago

Wesley Chapel, United States Edible Arrangements Full time

Seasonal Fruit Expert and Designer

Who are we and what do we do?

Edible Arrangements® is a leader in the gifting category with delicious, hand-crafted offerings which we've expanded to a range of gifts and treats for every moment including our new treat business, Incredible Edibles®. From our signature Edible Arrangements® Fruit Bouquets, Dipped Fruit® boxes, fresh fruit smoothies and more, Edible's exceptionally crafted gifts and treats continue to fill the world with goodness. Through Edible's 1,000 independently owned franchise locations, the mission of the brand - no matter how big it gets - is to WOW you with every piece of fruit that's dipped, box that's filled or arrangement that's hand-delivered.

Through all of our incredible years, we've remained committed to our 5Ps: Our promise-To WOW each and every customer. Our products-Natural, novel and delicious. Our places-Stores, vans and edible.com. Our People-Both our corporate and in-store employees. Our purpose-To celebrate what's good in life.

Who we're looking for:

The Fruit Expert® - Customer Service & Production Associate is responsible for creating the mouthwatering arrangements, dipped fruit boxes, and cut fruit for Edible® treat products, following proper operational procedures. He or she also ensures Edible® service standards are met and surpassed by providing customers with prompt service, delivering a WOW experience.

How you'll make an impact:
•Build arrangements according to our brand standards
•Prepare a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes
•Wash, peel and/or cut various fruit to prepare for arranging
•Package arrangements or dipped fruit
•Performs cleaning tasks in accordance with the cleaning standards and works as a store team player; Clean work areas, equipment, utensils, and dishes
•Remove trash and clean kitchen waste containers
•Follows proper food sanitation and handling procedures
•Demonstrates a strong understanding of product knowledge and quality standards
•Welcomes and connects with every customer to provide excellent customer service
•Discovers customer needs and appropriately suggests products with every customer to enhance the customer experience
•Uses effective sales approaches and displays strong knowledge of product line; Effectively converts customer inquiries into sales
•Builds long-term relationships and builds the trust and loyalty of customers
•Responds to customer needs; Manages difficult customer situations in a calm and professional manner
•Takes responsibility to learn all aspects of the position
•Learns and demonstrates creating the Edible® Experience

And here's what we think you're like:
•High School Diploma or equivalent preferred
•Excellent customer service and communication skills
•Positive attitude
•Enjoys working within a team
•Enjoys working in a fast-paced environment
•Drive and determination
•Computer skills including Microsoft software and register skills
•Ability to lift, carry and/or push objects weighing up to 50 lbs.
•Ability to stand, bend, reach and scoop throughout assigned shift

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.