Account Manager, Autonomous Mobile Robots

3 weeks ago

Troy, United States Magna International Full time
About us

We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

Magna is more than one of the world's largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape.

About the Role

Magna is seeking an Account Manager to join the New Mobility group. This individual will be responsible for managing sales related to Magna's New Mobility AMR & Software suite of services. We are seeking someone with a background in robotics and a passion for sales & customer relations.

The successful candidate will have a strong understanding of the automated material handling industry (within a manufacturing environment), autonomous robots, excellent communication and interpersonal skills, and the ability to develop and maintain relationships with key stakeholders. The ideal candidate will be comfortable working with minimal supervision to meet defined yearly objectives and milestones in an environment where they will be given the freedom to innovate and explore new methods and solutions.

Your Responsibilities

  • Serve as primary point of contact for sales customers. Has regular touch points to take the pulse of the customer and operations. Works cross-functionally to manage needs and resolve customer issues.
  • Manage the commercial elements on each opportunity throughout pre-sales, development and after SOP to identify and immediately address all commercial issues.
  • Works with Solutions Engineers (Software & AMR) to understand customer issues and improve AMR & Software suite of services.
  • Develop and implement sales strategies to achieve revenue, profit, and drive market growth targets, aligning with overall business strategy.
  • Works with Sales Director to establish and monitor the sales process, including CRM tool configuration and management. Creates sales metrics, dashboards, and establishes review meetings on a regular cadence with other teams (product, engineering, manufacturing, deployment & leadership).
  • Plan, lead, and manage the quote process for targeted Magna divisions to completion spending time at/with the divisions to clearly understand their requirements and gain intricate knowledge of figures and assure accuracy.
  • Ensure opportunities deliverables and timing are understood by the Magna New Mobility extended team, and customer expectations are met.
Who we are looking for
  • Bachelor's degree in business administration, Engineering, or related field, or equivalent combination of education and experience. Skilled with Microsoft Excel and other MS Office products.
  • Minimum of 5 years of experience in sales and account management, substantial knowledge of robotics & software commercialized as a service and a proven track record of closing deals.
  • Preferred experience in robotics or automation industries
  • Experience in customer-facing roles.
  • Experience documenting and reporting updates and current onsite activities.
Your preferred qualifications

50% travel within a respective region on a scheduled or moment's notice, overnight travel will vary depending on location
  • Exhibits excellent written and oral communication skills
  • Demonstrated problem-solving skills and hands-on experience.
  • Passion for and ability to easily pick up new technologies
  • Highly proficient with MS Office based productivity tools incl. Excel, PowerPoint, Word, etc.
  • Organized in method of working and documentation.
  • Setting up new sales approaches like data driven sales and partnering


What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Site Benefits

Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

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