Sr. Operations Manager, Security Product Marketing

4 weeks ago

New York, United States Microsoft Corporation Full time

Security is critical for our increasingly digital world. Our mission is to empower every person on the planet by building a safer world. At Microsoft Security, our goal is to bring our innovative, market-leading solutions to every market in the world. As the Sr. Operations Manager within the Security Product Marketing Organization, you will play a key role in driving operational excellence for our organization and cross-functional partners. You will be responsible for driving our annual business and quarterly planning, reviews, reporting on metrics, and defining Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the business. This role is critical to helping us establish operational rigor in how we plan across all Microsoft Security v-teams and how we measure and manage our business. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities The ideal candidate will be a process-oriented, systems thinker who will bring operational excellence to enable the seamless execution of marketing strategies across v-teams. This individual will bring a sense of order and urgency, with a bias for thoughtful action, and have the finesse required to align stakeholders and bring others along. Drive and oversee annual planning processes for Microsoft Security aligned to cross-functional timelines and Rhythm of Business (RoBs) such as engineering/product planning, sales planning, Global Demand Center (GDC) planning, and financial planning. Lead and implement the annual Objectives and Key Results (OKRs) processes, driving standards for quarterly and annual goal setting across all teams within Security Marketing. Measure results of marketing execution towards OKRs and committed plans, tying in business performance, and driving a cadence of quarterly reviews for the Security CSA. Own and maintain a comprehensive product roadmap for Microsoft Security, working with PMM leaders to drive rigor in how we monitor execution against product delivery commitments. Monitor and manage program spend and return on investment/objectives (ROI/ROO) aligned to marketing priorities and initiatives. Drive continuous process improvement in how Security Marketing operates, including how we organize information and maintain our plans of record. Other Embody our culture and values. Qualifications Required/Minimum Qualifications Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business operations, strategy or planning, marketing or product operations, and/or program management for a tech company. OR Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business. OR equivalent experience. 5+ years of experience working in mid-to-large enterprise which includes a matrixed or highly cross-functional organization. 2+ years of experience defining business goals/metrics and OKRs. 2+ years of experience delivering business and functional scorecard and monthly/quarterly reports. Additional Or Preferred Qualifications Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years experience in business operations, strategy or planning, marketing or product operations, and/or program management for a tech company. OR Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years experience in business. OR equivalent experience. Adept at navigating organizational structures and group norms, has mastered the art of influence to drive decision-making without having authority. Clear communication and ability to provide status updates and progress is critical to success. Prior experience leading large cross-functional projects/v-teams (or as a people manager). Microsoft will accept applications for the role until October 13, 2024. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. #J-18808-Ljbffr

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