Operations Director

Join to apply for the Operations Director - Thrivence role at Barge Design Solutions Nashville, TN $85,000.00-$95,000.00 1 month ago About Thrivence Thrivence is a management consulting subsidiary of Barge Design Solutions, created to provide specialized advisory services in leadership, strategy, and technology. While Barge Design Solutions is renowned for its expertise in engineering and architecture, Thrivence extends the firm’s capabilities by focusing on digital transformation and organizational improvement initiatives. Operating under the Barge umbrella, Thrivence benefits from the depth and stability of its parent company, while maintaining the agility and client‑focused precision of a boutique consultancy. This dual advantage allows Thrivence to deliver tailored solutions that align with Barge's mission of creating lasting, positive impacts for our clients, communities, and the industries we serve. Summary We are seeking a strategic and detail‑oriented Director of Operations to lead and support company and project operations across our consulting engagements and overall administration of the firm. This role is pivotal in creating seamless, integrated, automated, and lightweight operational systems that enable our consultants to focus their capacity on high‑value client work. The Director of Operations will ensure our project managers—who also serve as consultants—are equipped with the tools, guidance, and oversight to deliver high‑quality, profitable projects that support the overall strategic goals of Thrivence. Activities will be conducted on behalf of Thrivence at the direction of the Thrivence CEO and in collaboration with Barge Design, as appropriate. Responsibilities Collaborate with Thrivence leadership to refine project delivery models. Identify trends and opportunities for improvement across the firm’s portfolio of engagements. Develop operational strategies that support the firm’s growth objectives. Maintain scalable operational frameworks that accommodate increasing project volume and complexity. Develop and maintain standardized processes for project budgeting, setup, staffing, tracking, and reporting. Provide hands‑on support and training to project teams on project and resource management tools and methodologies. Establish quality control checkpoints to ensure operational consistency across all engagements. Advise on achieving business‑operations synergies across Thrivence (and/or Barge projects), where applicable. Establish and monitor financial metrics across all projects to ensure alignment with firm‑wide profit and margin goals. Work with Thrivence leadership to consider different pricing methodologies and implement them. Generate regular reports on project performance, profitability, and resource utilization for leadership review. Aid management of Thrivence contribution and impact to Barge financial reporting. Generate financial dashboards and automated reporting systems that provide real‑time visibility to project performance. Standardize proposal processes, pricing frameworks, and Statement of Work (SOW) development. Oversee case studies, sample deliverables, and other project materials to support sales processes. Oversee a client satisfaction survey process with defined key clients and share results with leadership. Maintain Statement of Work, MSA, NDA, and Partnership Agreement templates. Education & Experience Qualifications Bachelor’s degree required. MBA or other master’s degree in a business‑related subject area preferred. 2 years of work experience in management consulting or any relevant business area including operations, marketing, finance, IT, or human resources. Strong communication and leadership skills. Ability to collaborate and drive executive‑level stakeholders. Proven experience in project management within a consulting or professional services environment. Strong understanding of budgeting, resource planning, and financial tracking. Demonstrated expertise in process standardization, automation, and operational optimization. Proficiency in project management systems and tools. Experience with creating and maintaining efficient business systems and operations. Excellent communication and leadership skills. Ability to work collaboratively in a fast‑paced, entrepreneurial environment. Effective time and priority management skills with ability to meet deadlines. Passion, personal alignment, and commitment to the mission and goals of Thrivence. Preferred Background in process improvement methodologies. Experience with CRM, project management, and financial systems integration. Experience in consulting industry (or Professional Services organization) best practices for operational excellence. Why Join Us? Barge Design Solutions, Inc., is an engineering and architecture firm with diverse in‑house multidisciplinary practice areas. The employee‑owned company is more than 550+ people strong and serves clients nationwide from multiple U.S. locations. Barge is ranked on Engineering News‑Record (ENR)’s Top 500 Design Firms and Architectural Record’s Top 300 Architecture Firms and is a certified Great Place To Work®. Our Primary Purpose For Being In Business Is Ultimately To Create a Better Life By Unleashing The Potential Of Our People, Clients And Communities. This Purpose Is Supported By Our Company’s Core Values Because At The End Of The Day, Barge CARES. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled #J-18808-Ljbffr