Director of Operations

2 days ago

Nashville, United States Carrier Enterprise Full time

Job Description Carrier Enterprise currently has an exciting opportunity for a Regional Director of Operations in our Nashville, Tennessee location. Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs. Summary The  Regional Director of Operations  provides leadership, management, and vision for the Mid-South region to ensure that the company effectively and efficiently delivers exceptional operational and fulfillment outcomes. This will include driving improved operational performance across all regional facilities and all operational disciplines (i.e., safety, warehousing, transportation, branch support operations, etc.), utilizing a variety of operational strategies. This position will partner with customer service, order management, inventory planning, and regional and corporate business functions. Transportation and logistics responsibilities will include management of dedicated fleet and other transportation providers. The role will take on a key leadership role in driving change, creating standardized processes, and leading workplace safety initiatives. The  Regional Director of Operations  will cultivate and leverage multiple cross-functional business relationships to identify and execute creative solutions to organizational opportunities and challenges. As a key member of the region’s leadership team, the Director of Operations will assist in setting the region’s strategic goals and ensure operating plans are aligned to support those objectives. Essential Duties and Responsibilities: Oversees recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies Develops strategies meant to assist the assigned area in meeting its critical goals and objectives in the most efficient manner possible Approves and allocates resources based on business priorities Evaluates and recommends changes to policies or procedures Work very closely and have a degree of responsibility over our customer service, order management, and inventory planning functions Drive compliance with Environmental, Health and Safety (EH&S) requirements along with managing change and creating standardized world class processes Transportation and logistics responsibilities will include oversight of the relationship with our contracted trucking partner

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