IT Helpdesk/ Support Executive

4 weeks ago


milford, United States Tata Consultancy Services Full time

Job Description:
Escalate and communicate issues on time and handle escalated issues and work closely with cross-functional teams and vendors/providers to resolve network/video issues
Work on all reconciling and monitoring workflows within the specific turn around time and with excellent quality
Investigate and provide resolution for cases/tickets concerning assets
Offer solutions and/or fixes for issues
Involved in testing of new tools and dashboards
Active awareness of multiple simultaneous case tickets with meticulous attention to detail
Ability to provide insights, RCA’s(root cause analysis) and suggestions based on observations from the end customers and their experience
Collect data from various sources and organize in defined templates and tools for further reporting
Create/update standard operating procedure documents
Manage multi device monitoring set up


Requirements (must have):
High School Graduate (Associates Degree preferred)
2+ years of professional experience (education will be considered in lieu of experience)



  • Milford, OH, United States Tata Consultancy Services Full time

    Role: IT Helpdesk/ Support Executive Location: Milford, OH (Onsite) Job Description: Escalate and communicate issues on time and handle escalated issues and work closely with cross-functional teams and vendors/providers to resolve network/video issues Work on all reconciling and monitoring workflows within the specific turn around time and with excellent...


  • Milford, OH, United States Tata Consultancy Services Full time

    Job Description: Escalate and communicate issues on time and handle escalated issues and work closely with cross-functional teams and vendors/providers to resolve network/video issues Work on all reconciling and monitoring workflows within the specific turn around time and with excellent quality Investigate and provide resolution for cases/tickets concerning...

  • Executive Assistant

    2 weeks ago


    Milford, United States Marmon Holdings, Inc Full time

    Marmon Utility LLC Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Come work for the biggest "small company" you'll...


  • Milford, United States Avecia Full time

    Avecia: Milford, MA, Massachusetts, US- Regular Full Time**About this opportunity**: The Executive Assistant to the President provides on-site administrative and operational support to the President of Nitto Avecia. This is a full-time on-site opportunity based in Milford, MA. **Key Responsibilities**: - Work directly with the company president to support...


  • Milford, United States ClifyX, INC Full time

    302501- Executive Client Management- TCS Administration 7-11 years' experience in Administrative Function Support Facility Operations Handle all client visit requirements and make necessary arrangements Milford, OH $45K - $60K bonus will be 4%


  • Milford, United States TATA Consulting Services (USA) Full time

    Job Description: The Executive Administrative position would be responsible for independently performing day-to-day tasks in alignment with TCS Management systems. The responsibilities involve: A. Administrative Tasks Client / Event Management: Handle all client visit requirements and make necessary arrangements in terms of meeting room arrangements,...


  • Milford, United States Local Infusion Full time

    We are Local Infusion. Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. We have locations in New Hampshire and Maine, with more on the way. Our focus on patient experience, technology, and clinical integration allows us to deliver a...


  • Milford, United States See It Right Here Full time

    Job DescriptionJob DescriptionPosition: HVAC Startup and Commissioning TechnicianLocation: Milford, CTType: Permanent-Full TimeCompensation: $70,000 to $115,000 (Commensurate with Experience)About the Company: As one of New England’s top-rated commercial mechanical construction firms, the Company has been in business for more than 40 years creating...


  • Milford Mill, United States Omm IT Solutions Full time

    Please Note: The candidate must be local to Maryland or must stay within a 90-minute drive from Windsor Mill, MD. Description of Work:The federal client is seeking a Network Engineer to join our team of qualified, diverse individuals. This position will be located in Woodlawn, MD. This Network Engineer Level II will be working on innovative network design...

  • Tableau SME

    3 weeks ago


    Milford Mill, United States Omm IT Solutions Full time

    Please Note: Selected candidate must reside within two (2) hours of the client's Headquarters in Woodlawn, MD.Selected candidate must be willing to work on-site at least 2 days a week.Position Description:Monitor performance of reports and dashboards and take corrective action to optimize and improve dashboard performance as necessary.Work with BI Team and...


  • Milford, United States Avecia Biologics Limited Full time

    About this opportunity : As ab Equipment Maintenance Technician, you'll be part of a team responsible for performing maintenance activity on process and process support equipment in accordance with departmental schedules. This position works a rotating AM schedule. The work hours are 6:00 AM - 6:00 PM, with two days on and two days off and a rotating...


  • Milford Mill, United States Omm IT Solutions Full time

    *** Selected candidate must reside within two (2) hours of Client's Headquarters in Woodlawn, MD*** Selected candidate must be willing to work on-site at least 2 days a week.Position Description: Develop highly innovative products/solutions in Java, achieved through collaboration and dialogue with other experts in the field. The candidate will continually...

  • Tax Director

    1 week ago


    Milford, United States Bohan & Bradstreet Full time

    VISION: Seeking a Tax Director who has UPSIDE to senior leadership roles. These are expansionary hires for this elite tax team. Work with national firm groomed CPA/MST professionals with hands-on world class knowledge that can train and mentor also. Be exposed to cutting edge technology, business leaders, executives, and external tax and legal advisors....


  • Milford, United States Waters Corporation Full time

    Waters Corporation (NYSE: WAT) is offering an exciting opportunity for an Associate General Counsel – Corporate Governance and Securities. Reporting to the SVP, General Counsel, this role is responsible and accountable on an enterprise basis for legal strategy and execution for corporate governance, including subsidiary governance, U.S. public company...


  • Milford, United States Waters Corporation Full time

    Waters Corporation (NYSE: WAT) is offering an exciting opportunity for an Associate General Counsel – Corporate Governance and Securities. Reporting to the SVP, General Counsel, this role is responsible and accountable on an enterprise basis for legal strategy and execution for corporate governance, including subsidiary governance, U.S. public company...


  • Milford, United States Waters Corporation Full time

    Waters Corporation (NYSE: WAT) is offering an exciting opportunity for an Associate General Counsel – Corporate Governance and Securities. Reporting to the SVP, General Counsel, this role is responsible and accountable on an enterprise basis for legal strategy and execution for corporate governance, including subsidiary governance, U.S. public company...


  • Milford, United States Michaels Stores, Inc. Full time

    Store - NEW HAVEN-MILFORD, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard...


  • Milford, United States Kohl's Full time

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What Youll Do Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment Replenish the...


  • Milford, United States Kohl's Full time

    Preferred Daytime (12pm-7pm) and Saturday AvailabilityAbout the RoleIn this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.What You’ll DoEngage...

  • Department Supervisor

    3 weeks ago


    Milford, United States Bob's Stores Full time

    **Description** **WERE FUN! WERE FAST! WERE CASUAL!** As a Department Supervisor, you'll support our Department Managers, and during non-peak times, open and close the store while acting as the manager-on-duty. You'll support the front-end, cashiering when necessary and addressing customer concerns. In addition, you'll lead by example, enabling a...