Patient Care Coordinator

3 days ago


orlando, United States Apex Systems Full time

Patient Care Coordinator


Pay Rate: $18.50/hr


Duration: 6-12 month Contract to Hire


Location: Orlando, FL (ONSITE)


Start Date: 10/07/2023


Schedule: Training for three weeks 8AM-5PM EST


Shift: Mon- Fri: Must be flexible to work an 8 hr shift between teh times of between 8AM EST-6:30 PM EST


Job Description

The Patient Care Coordinator will be supporting Specialty Pharmacy Call Center Operations. You will be handling inbound and outbound calls daily, providing a white glove experience of patient care to patients. This includes navigating computer systems and the use of the phone system.



Duties and Responsibilities


  • Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations
  • Enters prescription data into pharmacy software by reading the prescription; translating prescription information into corresponding system codes; transcribing appropriate prescription data
  • Promotes and maintains the pharmacy's professional reputation and delivers pharmacy products and services to patients in accordance with local, state, and federal laws
  • Complies with Medicare and Medicaid policies and procedures by implementing and adhering to rules and regulations for processing orders
  • Ensures fulfillment of pharmacy prescriptions in a Home Delivery/Specialty pharmacy by identifying and selecting pharmaceutical products and quantities for prescription orders;
  • Monitors and resolves problems in the prescription fulfillment process by utilizing knowledge of pharmacy processing procedures
  • Maintains quality, accuracy, and integrity of inventory


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