Patient Care Coordinator

3 days ago

Orlando, United States Apex Systems Full time

Title: Patient Care Coordinator

Rate: $18.50/hr

Schedule: Monday – Friday Need to work an 8 hours shift between 8am-6:30pm

Location: Orlando, FL 32819

Start: 10/7

Duration: Starting at a 6 – 12 month contract to hire


Summary:

Handling inbound and outbound calls daily, providing a white glove experience of patient care to patients. This includes navigating computer systems and the use of the phone system.


Responsibilities:

  • Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
  • Sets up pharmacy shipments by verifying patient information and prescription for delivery; verifying and inputting method of payment; using the client systems to process patient information and delivery carrier and method; and logging calls and customer information (for example, name, date of birth, address, method of payment, notate call information, how to ship order).
  • Provides customer service to pharmacy patients by responding to customer calls and emails; using the client systems, training, and manual to resolve customer and associate inquiries; maintaining confidentiality of patient health information; processing and submitting call requests (for example, refills, transfers, payments, new prescription requests, pricing requests); identifying and resolving discrepancies for customers' orders; and researching customers billing issues.
  • Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.


Physical Activities

  • The following physical activities are necessary to perform one or more essential functions of this position.
  • Enters, locates and navigates information on computer using the pharmacy interface.
  • Presents information to small or large groups and individuals.
  • Communicates effectively in person or by using telecommunications equipment.
  • Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or computer.
  • Visually verifies information, often in small print.
  • Reads information, often in small print.


Minimum Qualifications

  • 1 year experience in customer service.
  • Phone skill experience
  • 1 year experience using computers

  • Patient Care Coordinator

    3 weeks ago

    Orlando, Florida, United States Concierge Home Care Full time

    About the RoleWe are seeking a skilled and compassionate Healthcare Professional to join our team at Concierge Home Care. As a Nursing Specialist, you will play a vital role in providing high-quality patient care and support to our clients in the comfort of their own homes.Key ResponsibilitiesAssess patient needs and develop personalized care plans to...

  • Patient Experience Coordinator

    4 days ago

    Orlando, Florida, United States Mindful Care Full time

    About the RoleMindful Care is seeking a highly skilled Patient Experience Coordinator to join our team. As a Patient Experience Coordinator, you will play a critical role in ensuring that our patients receive exceptional care and support throughout their journey with us.Key ResponsibilitiesProvide exceptional customer service to patients via phone, email,...

  • Patient Care Coordinator

    2 weeks ago

    Orlando, Florida, United States Miami Beach Medical Group Full time

    About the RoleMiami Beach Medical Group is seeking a highly skilled and detail-oriented Dental Treatment Plan Coordinator to join our team. As a key member of our patient care team, you will play a vital role in ensuring the smooth operation of our dental treatment plans.Key ResponsibilitiesPatient Scheduling: Schedule patient appointments and manage the...

  • Patient Care Coordinator

    2 days ago

    Orlando, Florida, United States Apex Systems Full time

    Job Title: Patient Care CoordinatorWe are seeking a highly skilled Patient Care Coordinator to join our team at Apex Systems.Job Summary:The Patient Care Coordinator will be responsible for providing exceptional patient care and support to our clients. This includes handling inbound and outbound calls, navigating computer systems, and utilizing the phone...

  • Patient Care Coordinator

    3 weeks ago

    Orlando, United States US Fertility Full time

    PATIENT CARE COORDINATORIdeal for dedicated, people-oriented, health care personnel with hospital unit coordinator or medical office patient check-out experience, or for recent grads interested in pursuing a career in healthcare.Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the...

  • Patient Care Coordinator

    4 weeks ago

    Orlando, United States US Fertility, LLC Full time

    Job DescriptionJob DescriptionPATIENT CARE COORDINATORIdeal for dedicated, people-oriented, health care personnel with hospital unit coordinator or medical office patient check-out experience, or for recent grads interested in pursuing a career in healthcare.Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady...

  • Patient Care Coordinator

    3 weeks ago

    Orlando, United States US Fertility Full time

    PATIENT CARE COORDINATOR Ideal for dedicated, people-oriented, health care personnel with hospital unit coordinator or medical office patient check-out experience, or for recent grads interested in pursuing a career in healthcare. Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the...

  • Patient Care Coordinator

    5 days ago

    Orlando, Florida, United States ALLMED Staffing Full time

    Job Title: Patient Care CoordinatorA leading healthcare organization is seeking a highly skilled Patient Care Coordinator to join their team. As a key member of the medical office staff, you will play a vital role in ensuring the smooth operation of our facilities.Key Responsibilities:Provide exceptional patient care and support to patients and their...

  • Patient Care Coordinator

    4 weeks ago

    Orlando, Florida, United States Orlando Health Full time

    Position OverviewThe Care Coordinator collaborates with the designated clinical team to pinpoint patients who are most likely to gain from care coordination services. This includes evaluating patients' risk factors and determining the necessity for care coordination, clinical utilization management, and preventive care services.Role SummaryREACH, which...

  • Patient Care Coordinator

    3 weeks ago

    Orlando, United States AdventHealth Full time

    **Patient Care Coordinator -** **AdventHealth Medical Group** **Interventional Endoscopy Center****All the benefits and perks you need for you and your family:**+ Benefits from Day One+ Paid Days Off from Day One+ Career Development+ Whole Person Wellbeing Resources+ Mental Health Resources and Support**O** **ur promise to you:**Joining AdventHealth is about...

  • Patient Care Coordinator

    3 weeks ago

    Orlando, Florida, United States Orlando Health Full time

    Position OverviewThe role involves collaborating with the designated clinical team to identify patients who would greatly benefit from care coordination services. This includes evaluating patients' risk factors and determining their need for care coordination, clinical utilization management, and preventive care services.Program SummaryREACH, which stands...

  • Patient Care Coordinator

    4 weeks ago

    Orlando, Florida, United States Orlando Health Full time

    Position OverviewThe role involves working closely with the designated clinical team to pinpoint patients who would greatly benefit from care coordination services. This includes evaluating patients' risk factors and determining their need for care coordination, clinical utilization management, and preventive healthcare services.Program InsightREACH, which...

  • Patient Care Coordinator

    3 days ago

    Orlando, United States Apex Systems Full time

    Patient Care Coordinator Pay Rate: $18.50/hrDuration: 6-12 month Contract to HireLocation: Orlando, FL (ONSITE)Start Date: 10/07/2023Schedule: Training for three weeks 8AM-5PM ESTShift: Mon- Fri: Must be flexible to work an 8 hr shift between teh times of between 8AM EST-6:30 PM EST Job DescriptionThe Patient Care Coordinator will be supporting Specialty...

  • Patient Care Coordinator

    3 days ago

    orlando, United States Apex Systems Full time

    Patient Care Coordinator Pay Rate: $18.50/hrDuration: 6-12 month Contract to HireLocation: Orlando, FL (ONSITE)Start Date: 10/07/2023Schedule: Training for three weeks 8AM-5PM ESTShift: Mon- Fri: Must be flexible to work an 8 hr shift between teh times of between 8AM EST-6:30 PM EST Job DescriptionThe Patient Care Coordinator will be supporting Specialty...

  • Healthcare Patient Coordinator

    4 weeks ago

    Orlando, Florida, United States Steward Health Care Full time

    Position Overview:As a vital member of the healthcare team, the Patient Care Coordinator plays a crucial role in enhancing patient experiences and ensuring the delivery of exceptional care. Key Responsibilities:In collaboration with the Nurse Director, you will be responsible for planning, organizing, and executing patient care strategies within your...

  • Patient Care Coordinator

    4 weeks ago

    Orlando, Florida, United States Serenity Healthcare Full time

    Job SummaryWe are seeking a highly skilled and compassionate Provider Assistant to join our team at Serenity Healthcare. As a key member of our staff, you will play a vital role in delivering exceptional patient care and support.Key ResponsibilitiesPatient Education: Educate patients on treatment options and provide them with the necessary information to...

  • Patient Care Coordinator

    5 days ago

    Orlando, Florida, United States Allmed Staffing Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Allmed Staffing Inc. As a key member of our medical office team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesManage patient intake processes, including copying required documents and...

  • Lead Patient Care Coordinator

    2 days ago

    Orlando, United States Upperline Health Full time

    About Us Upperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing...

  • Patient Care Coordinator

    4 weeks ago

    Orlando, Florida, United States Health Care Center for the Homeless Full time

    Position OverviewThe Healthcare Assistant will deliver essential patient support under the direct oversight of the medical team and lead clinical personnel.Key Responsibilities:1. Assist medical professionals, including physicians and nurse practitioners, in providing comprehensive patient care.2. Accurately document patient medical histories and vital signs...

  • Patient Care Coordinator

    4 weeks ago

    Orlando, Florida, United States Mauricio Chiropractic Group Inc Full time

    Job OverviewThe role of a Patient Care Coordinator involves a variety of responsibilities aimed at enhancing the patient experience and ensuring smooth operations within the clinic.Key Responsibilities:Welcome patients warmly and manage phone communications effectively.Oversee patient check-in and check-out processes utilizing the Kiosk system.Maintain...