Sales Representative, Inside Sales Air

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast‑paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact: As an Axon Air–focused representative, you’ll be the go‑to product expert for all things Air—drone hardware, drone software, SkyHero, Skydio, Dronesense, Dedrone, and more. You’ll support the entire East Small City inside sales team (~40 reps) by delivering high‑impact demos, helping scope and build accurate quotes, and answering customer questions so our reps can confidently close Air‑specific opportunities. Your work will directly accelerate pipeline velocity and deal quality for Axon Air. Location: This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. Rewards foster meaningful teamwork, mentorship, and shared success. Reports to: Director, Inside Sales West Travel: 25–50% for on‑site demos, trainings, conferences, and roadshows (as needed) What You’ll Do Be the Axon Air product authority for ~40 West Small City inside sales reps—fielding questions on features, compatibilities, deployment models, pricing, warranty, and integrations across SkyHero, Skydio, Dronesense, Dedrone, and Axon Air software. Deliver compelling product demos (phone/web and on‑site) tailored to law‑enforcement workflows, showing operational value, ROI, and how Air solutions map to mission outcomes. Quote and scope support: Build or assist with BoMs, SKUs, and pricing packages; guide reps on services, bundles, accessories, and renewals; ensure quoting accuracy and completeness. Deal coaching: Join customer calls to address technical/product questions, de‑risk objections, and recommend best‑fit Air configurations and deployment approaches. Enablement & training: Run regular enablement sessions for the West Small City team; maintain demo scripts, quick‑reference guides, and FAQs specific to Axon Air. Partner coordination: Liaise with SkyHero, Skydio, Dronesense, Dedrone, and internal Product/Marketing to stay current on releases, certifications, programs, and roadmaps. Asset & demo kit management: Maintain demo environments and loaner gear; coordinate POCs/pilots and post‑demo follow‑ups to drive conversion. CRM & process excellence: Log demo/quote activities in Salesforce; maintain opportunity notes, next steps, and ensure smooth handoffs to closing reps and post‑sale teams. Voice of the customer: Capture product feedback and common requests; funnel insights to Product and Ops to improve our Air portfolio and sales motion. Industry readiness: Attend trainings to deepen expertise in public safety drone operations, policies, and best practices. What You Bring Must‑have: Extremely communicative, highly organized, and product‑savvy with a knack for translating complex tech into clear customer value. Bachelor’s degree or equivalent applicable experience. 1+ years in a sales, pre‑sales, sales engineering, or product specialist role (inside sales environment preferred). Salesforce (or equivalent CRM) proficiency; comfort with quoting/CPQ tools. Proficiency with Microsoft Word, PowerPoint, Excel, and Outlook. Strong facilitation and demo skills over phone/web; polished written and verbal communication. Excellent time management; able to multi‑task across multiple reps and opportunities. Problem‑solving and creative thinking in a fast‑paced, self‑directed environment. Nice to have: Familiarity with drones/robotics, public safety use cases, and the Axon ecosystem; knowledge of SkyHero, Skydio, Dronesense, Dedrone; FAA Part 107 or willingness to obtain. How You’ll Be Measured Demo volume and quality (attendance, engagement, next‑step creation). Quote‑assist turnaround time and accuracy (rework rate, win rate influence). Pipeline influence for Axon Air opportunities (stage progression, cycle time). Rep satisfaction and enablement outcomes (training attendance, CSAT/feedback). Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Fitness Programs Emotional & Mental Wellness support And yes, we have snacks in our offices Compensation The compensation for this role is made up of an uncapped commission and a starting base pay between USD 58,500 in the lowest geographic market and USD 93,600 in the highest geographic market. On average, the national commissions target for this role is 87,000 USD. On‑Target Earnings (OTE) for this role will be a combination of base pay + the commissions target. The actual base pay is dependent upon many factors, such as experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our base salary is just one component of Axon’s competitive total rewards strategy including benefits, an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings, visit www.axon.com/careers/benefits. We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances—and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Some roles may also require legal eligibility to work in a firearms environment. #J-18808-Ljbffr