Sales Representative, Inside Sales Air

Sales Representative, Inside Sales Air Join Axon to be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. Location: Boston, MA (hybrid schedule – onsite Tuesdays through Fridays, remote Mondays unless otherwise accommodated). Reports to: Director, Inside Sales West. Travel: 25–50% for on‑site demos, trainings, conferences, and roadshows. What You’ll Do Be the Axon Air product authority for ~40 West Small City inside sales reps—fielding questions on features, compatibilities, deployment models, pricing, warranty, and integrations across SkyHero, Skydio, Dronesense, Dedrone, and Axon Air software. Deliver compelling product demos (phone/web and on‑site) tailored to law‑enforcement workflows, showing operational value, ROI, and how Air solutions map to mission outcomes. Quote and scope support: Build or assist with BoMs, SKUs, and pricing packages; guide reps on services, bundles, accessories, and renewals; ensure quoting accuracy and completeness. Deal coaching: Join customer calls to address technical/product questions, de‑risk objections, and recommend best‑fit Air configurations and deployment approaches. Enablement & training: Run regular enablement sessions for the West Small City team; maintain demo scripts, quick‑reference guides, and FAQs specific to Axon Air. Partner coordination: Liaise with SkyHero, Skydio, Dronesense, Dedrone, and internal Product/Marketing to stay current on releases, certifications, programs, and roadmaps. Asset & demo kit management: Maintain demo environments and loaner gear; coordinate POCs/pilots and post‑demo follow‑ups to drive conversion. CRM & process excellence: Log demo/quote activities in Salesforce; maintain opportunity notes, next steps, and ensure smooth handoffs to closing reps and post‑sale teams. Voice of the customer: Capture product feedback and common requests; funnel insights to Product and Ops to improve our Air portfolio and sales motion. Industry readiness: Attend trainings to deepen expertise in public safety drone operations, policies, and best practices. What You Bring Must‑have: Extremely communicative, highly organized, and product‑savvy with a knack for translating complex tech into clear customer value. Bachelor’s degree or equivalent applicable experience. 1+ year in a sales, pre‑sales, sales engineering, or product specialist role (inside‑sales environment preferred). Salesforce (or equivalent CRM) proficiency; comfort with quoting/CPQ tools. Proficiency with Microsoft Word, PowerPoint, Excel, and Outlook. Strong facilitation and demo skills over phone/web; polished written and verbal communication. Excellent time management; able to multi‑task across multiple reps and opportunities. Problem‑solving and creative thinking in a fast‑paced, self‑directed environment. Nice to have: Familiarity with drones/robotics, public safety use cases, and the Axon ecosystem; knowledge of SkyHero, Skydio, Dronesense, Dedrone; FAA Part 107 or willingness to obtain. How You’ll Be Measured Demo volume and quality (attendance, engagement, next‑step creation). Quote‑assist turnaround time and accuracy (rework rate, win rate influence). Pipeline influence for Axon Air opportunities (stage progression, cycle time). Rep satisfaction and enablement outcomes (training attendance, CSAT/feedback). Benefits That Benefit You Competitive salary and 401(k) with employer match. Discretionary paid time off. Paid parental leave for all. Medical, Dental, Vision plans. Fitness Programs. Emotional & Mental Wellness support. Learning & Development programs. Snacks in our offices. We are an equal‑opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. If you meet enough of the requirements, we encourage you to apply. If your experience does not match every qualification, you may still be the right candidate for this or another role. #J-18808-Ljbffr