Current jobs related to Customer Success Associate - New York - Atrium Staffing

  • Testing Specialist

    1 month ago

    New York, New York, United States Customer Success Full time

    Job DescriptionJob Description involves working with customers to ensure their success. Key responsibilities include TEST JOB NOT A REAL JOB and providing support to meet their needs. This role requires strong communication skills and the ability to work independently. The ideal candidate will have experience in TEST JOB NOT A REAL JOB and be able to provide...

  • Customer Success Associate

    4 weeks ago

    New York, United States Atrium Staffing Full time

    About Atrium: What you do matters.As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a well-known product consumer company,is seeking a dynamic Customer...

  • Customer Success Associate

    3 weeks ago

    New York, United States Atrium Staffing Full time

    About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a high-end luxury retail company, is seeking a polished and...

  • Customer Success Associate

    3 weeks ago

    New York, New York, United States Vendelux Inc Full time

    About Vendelux IncVendelux Inc is a pioneering SaaS company that empowers businesses to maximize the impact of their events. Our cutting-edge platform provides proprietary insights that help high-growth companies find the highest ROI events, conferences, and trade shows to attend and sponsor.Job Title: Customer Success AssociateWe are seeking a highly...

  • Customer Success Associate

    4 weeks ago

    New York, New York, United States MasterCard Full time

    Job Title: Customer Success Associate About the Role: We are seeking a highly skilled Customer Success Associate to join our team at Mastercard. As a key member of our QSR vertical, you will play a critical role in connecting our sophisticated software with client success. This is an exciting opportunity for someone who understands the intricacies of...

  • Customer Success Associate

    1 month ago

    New York, New York, United States Vendelux Inc Full time

    About Vendelux IncVendelux Inc is a Series A SaaS company that helps companies discover the best events. Our software platform provides proprietary insights that helps high-growth companies find the highest ROI events, conferences and trade shows to attend and sponsor.Job DescriptionWe are looking for a talented Customer Success Associate to join our growing...

  • Customer Success Associate

    1 month ago

    New York, New York, United States MasterCard Full time

    About the RoleWe are seeking a highly skilled Customer Success Associate to join our team at Mastercard. As a key member of our QSR vertical, you will play a critical role in connecting our sophisticated software with client success.Your primary responsibility will be to distill complex data into actionable insights, working closely with internal teams,...

  • Customer Success Associate

    4 weeks ago

    New York, New York, United States PacerPro Full time

    {"About the Role": "We are seeking a highly skilled Customer Success Associate to join our team at PacerPro. As a key member of our customer success team, you will be responsible for ensuring our clients receive exceptional support and guidance in using our legal technology platform. Responsibilities: * Provide timely and accurate support to clients,...

  • Customer Success Associate

    1 week ago

    New York, New York, United States LiveFlow Full time

    We're building LiveFlow to revolutionize the way businesses manage their finances. Our mission is to empower entrepreneurs to focus on growth, not paperwork. As a Customer Success Associate, you'll be the face of our company, ensuring our customers receive exceptional support and guidance. Your role will be pivotal in maintaining our high standard of...

  • Customer Success Associate

    2 weeks ago

    New York, United States LiveFlow Full time

    We're building LiveFlow to help millions of people build better businesses by helping them manage their finances easily. Every company has to manage its P&L and its cash. Still, too many companies drown because of manual financial work, the absence of understanding of how their numbers work, and too many other day-to-day priorities. We want to fix that. We...

  • Customer Success Associate

    1 week ago

    New York, United States LiveFlow Full time

    We're building LiveFlow to help millions of people build better businesses by helping them manage their finances easily. Every company has to manage its P&L and its cash. Still, too many companies drown because of manual financial work, the absence of understanding of how their numbers work, and too many other day-to-day priorities. We want to fix that. We...

  • Customer Success Associate

    3 weeks ago

    New York, New York, United States Eulerity Full time

    About EulerityEulerity is a rapidly growing technology company that provides innovative marketing automation solutions to small businesses and franchises. Our industry-recognized proprietary software supports the creation, execution, and analysis of paid marketing across all major digital channels.Job DescriptionWe are seeking a highly organized and...

  • Customer Success Associate

    2 weeks ago

    New York, New York, United States Eulerity Full time

    About EulerityEulerity is a rapidly growing technology company that provides innovative marketing automation solutions to small businesses and franchises. Our industry-recognized proprietary software enables the creation, execution, and analysis of paid marketing campaigns across multiple digital channels.Job SummaryWe are seeking a highly organized and...

  • Customer Success Associate

    2 months ago

    New York, United States Vendelux Inc Full time

    Vendelux helps companies discover the best events. Event marketers are the unsung heroes of successful companies. From generating leads to building world-class brands, event marketers make magic happen throughout the year. Vendelux is here to help maximize the impact of all the events that a company sponsors and attends. We are a Series A SaaS company and...

  • Customer Success Associate Bilingual French

    2 weeks ago

    New York, New York, United States Sutherland Full time

    Job Title: Customer Success Associate Bilingual FrenchAt Sutherland, we are seeking a highly motivated and bilingual Customer Success Associate to join our team. As a Customer Success Associate, you will be responsible for managing a portfolio of customers, providing exceptional support, and driving customer satisfaction.Key Responsibilities:Manage a...

  • Associate Director, Customer Success, Commerce

    1 month ago

    New York, New York, United States PubMatic Full time

    Job Title: Associate Director, Customer Success, CommercePubMatic is seeking an experienced Associate Director, Customer Success for Commerce & Retail Media to join our team in New York (Midtown) on a hybrid schedule.About the RoleThis key hire is the primary owner of our North America commerce and retail customer base. You will develop strategic...

  • Customer Success Associate

    1 week ago

    New York, United States HqO Full time

    About HqO HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO's REX (Real Estate Experience) Platform assesses the health and performance of a person's experience within a physical space while providing the necessary tools...

  • After School Program Instructor

    2 weeks ago

    New York, New York, United States Success Academy Full time

    Job OverviewSuccess Academy is seeking a dedicated and passionate After School Program Instructor to join our team. As a key member of our after-school program, you will be responsible for creating a safe, consistent, and engaging environment for participating scholars.Under the direction of the Site Coordinator and with guidance from the school leadership...

  • Senior Customer Success Associate, Payors

    2 weeks ago

    New York, New York, United States Stellar Health Full time

    About Stellar HealthStellar Health is a US-based health-tech company that has revolutionized the way healthcare providers and payors work together. Our platform uses technology, people, and analytics to support providers at the point of care, delivering real-time patient information and empowering providers and care teams with incentives that reward quality...

  • Customer Success Operations Specialist

    2 weeks ago

    New York, New York, United States LinkedIn Full time

    Customer Success Operations AssociateAt LinkedIn, we foster a culture of trust and flexibility. This role offers a hybrid work arrangement, allowing you to balance work from home and office time to suit your needs and team requirements.We're looking for a skilled Customer Success Operations Associate to join our team. As a key member, you will be responsible...

Customer Success Associate

2 months ago

New York, United States Atrium Staffing Full time
About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client, a well-known product consumer company, is seeking a dynamic Customer Success Associate to join their team. This role will be the eyes and ears for all customers and will be responsible for giving a voice to customers across all brands. The team needs a candidate who is able to react quickly and lend support with any customer issues in order to ensure a good customer experience across the business. Salary/Hourly Rate: $20 - $23/hr Position Overview: They are looking for a Customer Success Associate who has excellent phone manner, good "phone voice" and pleasant demeanor. The ideal candidate will be extremely organized, articulate, friendly, upbeat, energetic, detail oriented and possess a very strong ability to multitask. The Customer Success Associate must be able to handle a high volume of calls, have a strong customer focus, and ability to maintain professionalism. Responsibilities of the Customer Success Associate:
  • Provide superior customer service by assisting customers with heavy telephone and e-mail
  • Respond to customer inquiries within set deadlines
  • Utilizes customer insights and feedback to improve customer satisfaction and ensure a seamless shopping experience from home to home
  • Organize & prioritize all incoming cases while keeping a level head and positive attitude
  • To establish and maintain a good relationship with customers through open and interactive communication
  • Follow communication procedures, guidelines, and policies
  • Ask for any refreshment training to his/her supervisor if needed
  • Creation of daily, weekly, monthly performance reports and analysis as requested
Qualifications for the Customer Success Associate:
  • 1 to 2+ years of Customer Service experience, or a related field involving heavy phone call volume
  • Good verbal communication, interpersonal and listening skills
  • Ability to focus and maintain composure in all situations and when there is high call volume
  • Good organizational skills and decision-making capabilities
  • Resourcefulness and problem-solving skills
  • STRONG knowledge of Zendesk, Salesforce, and CRM systems is a must
Education Requirements:
  • Bachelor's degree is preferred but is not required
Benefits:
  • Atrium Care Package available, upon eligibility. (Including healthcare plans, discount programs and paid time off)