Specialty Sales Manager, dPCR

2 months ago

Redwood City, United States QIAGEN Full time

Overview At the heart of QIAGEN's business is a vision to make improvements in life possible. We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe. Our most valuable asset are our employees - more than 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us. There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started. If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people's lives, then QIAGEN is where you need to be. Join us. At QIAGEN, you make a difference every day. Position Description The QIAcuity Digital PCR System is an integral part of the QIAGEN portfolio and an organizational growth pillar that will continue to drive short and long-term success. To sustain rapid adoption, we are expanding our team with dPCR Specialty Sales Managers (SSM), who are responsible for digital PCR sales and customer support within all markets and across Key Accounts. The Specialty Sales Manager represents and sells the QIAcuity digital PCR line, across instruments, consumables and services. The role requires working directly with the customer with detailed knowledge, ensuring customer success and achieving overall regional goals regarding the dPCR product line while coordinating with the respective teams. The SSM must have a deep understanding of the QIAcuity product line, the ability to think strategically, ability to understand the customer's needs, communicate how dPCR can meet those needs and be able to handle rejection and overcome objections. They must also be able to manage their sales territory, manage multiple tasks and projects simultaneously, track their progress and measure their success through the use of metrics, and stay current on industry trends and new products or services. Responsibilities include: Achieve the dPCR budget in the assigned geography across all customer segments and responsible for promoting, educating and selling all products within the product line. Support the execution of QIAGEN's dPCR market strategy in conjunction with Sales, Marketing and Commercial Operations cross-functional teams in North America. Accelerate QIAcuity growth and utilization through success implementation of strategic plan. Develop key customer-specific strategies to maximize revenue for the region, from lead identification and early discovery, through to implementation. Research and identify potential customers within a specific region across all customer segments. Utilize information to create targeted sales strategies and campaigns and attend trade shows and networking events to connect with potential customers. Help design and facilitate local dPCR events to create awareness and support lead generation with target audiences. Nurture QIAcuity userbase through routine engagement to gauge experience, solicit feedback and support needs to drive customer satisfaction. Develop regional KOLs and contribute to maintaining a database of references, champions and influential customers. Track dPCR applications, userbase and measure success through the use of metrics such as conversion rates and customer retention rates with strong use of Salesforce.com. Must also stay current on industry trends and new applications for competitive conversions. Forecast supply chain demands with a constant pulse on customer growth trends and help to implement supply agreements where necessary. Foster QIAGEN's sample-to-insight offering and develop workflow sales strategies from sample isolation to data analysis. Position Requirements Minimum 5 years of biotech, life sciences or clinical sales experience, preferably with qPCR/dPCR workflow knowledge. Minimum education: Bachelor of Science in a Life Science. Strong verbal (oral and written) and presentation skills required. Territory: West region. Personal Requirements Self-motivated with an innate drive to succeed and reach organizational goals. Excellent communication/interpersonal skills at all business levels. Customer focused and solutions oriented. Strong analytical skills, with the ability to analyze the dPCR market, business needs and trends to format a plan, both working independently and in teams. Willingness to travel across the geography >50%. What we offer At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN. QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including but not limited to assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. QIAGEN complies with applicable laws regarding the confidentiality of employee health information and the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Candidates who require accommodation should contact Benefits@QIAGEN.com. This policy is part of QIAGEN's ongoing efforts to support public health efforts and to ensure the safety and well-being of its employees, customers, business partners, and community. #J-18808-Ljbffr

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