Travel Youth Care Worker

1 week ago

McAllen, United States MVM, Inc. Full time
b>Title: Travel Youth Care Worker

Location: McAllen, TX

Schedule: This position is mission critical and essential to the ongoing operations and requires you to be available a minimum of 4 consecutive days per week to include night and graveyard shifts, weekends and/or holidays to support a 24/7/365 day operation.

Job Summary:

The Child & Family Protection Specialist (CFPCS) and Transport Specialist (TS) provides secure and humane treatment and service to Unaccompanied Children (UC) and/or families, while accompanying them on domestic or international flights and/or via ground transportation to facilities all over the country. During these trips, TS use their language skills to communicate in a way that is culturally sensitive, while fostering a safe and comfortable environment.

The TS follows and complies with Standard Operating Procedures in accordance with contract requirements; b>
  • Responsible for the safe and secure transportation of unaccompanied minor(s) and/or families in a humane manner and in accordance with MVM's and federal government customer's established policies and Standard Operating Procedures.
  • Provides orientation to all minors and/or families in a language they understand, explaining the transportation process and answering questions.
  • Reviews the documentation to ensure it contains all information needed for travel.
  • Completes applicable inspections, to include vehicle safety and security inspections.
  • May conduct Department of Transportation (DOT) inspections, depending on the program.
  • Ensures that a car seat and/or booster seat is properly installed prior to a minor entering the vehicle.
  • Must maintain "line of sight and sound" supervision of each minor and/or families during transport.
  • Performs visual verification of minors and/or families and matches them to documents provided to confirm identity of traveling minors and families.
  • Maintains close communication with Command Center/Shared Services, and Site leadership during travel.
  • Drive a 15-passenger van (also known as a commercial motor vehicle).
  • Travel frequently (domestic flights and via ground transportation, international travel depending on the program) and be flexible to work holidays, overnight, weekends and multiple shifts to support a 24/7 operation.
  • Have at least two years of documented experience in a field related to law, social work, detention, corrections, or similar occupational area; as well as certification, licensure, and credentials applicable to the professional accreditation of the position if applicable (a minimum of three years of experience in a related field is required when a high school diploma with one or more years of relevant experience is substituted for an associate degree).
  • Must be bilingual; must be able to speak, read and write in English, read, and speak Spanish.
  • Available for domestic and international travel.
  • Ability to obtain and maintain a DOT Medical Exam Certification if required by the program.
  • Work a flexible schedule, including nights, weekends, and graveyard shifts.
  • Demonstrated computer skills including Microsoft Office Suite (Word and Excel).
  • Must meet the insurance requirements and be able to be insured on vehicle and car rentals.
  • Experience using tablets and smart phone technology.
  • Ability to deliver the highest quality of work under extreme pressure.
  • Must show proof of US passport book or be in the process of obtaining one, unless specified otherwise in the contract.

Preferred Qualifications & Skills:
  • Inventory and surveillance software experience preferred.

Work Schedule:
  • This position is mission critical and essential to the ongoing operations and requires you to be available a minimum of 4 consecutive days per week to include night and graveyard shifts, weekends and/or holidays to support a 24/7/365 day operation.

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