Customer Support Specialist
2 weeks ago
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Title: Customer Support Specialist (Aerospace) Company: Boeing Distribution Job ID: 99316 Location: Chandler, AZ, Miami, FL. Job Description/Position Overview: This position allows telecommuting. The selected candidate will be required to perform some work onsite at above mentioned location. Export Control: The position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. Employer will not sponsor applicants for employment visa status. Position Summary: Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolves delivery problem. Creates and monitors performance metrics. Creates, maintains and advances customer relationships. Develops an understanding of customer's culture and business strategies. Essential Job Duties and Responsibilities: Reviews customer purchase orders to assess requirements. Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management. Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame. Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input. Performs research in Cardex (ERP) to potentially resolve order issues. Reviews and actions open orders that are pending resolution. For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders. Monitors / Expedites orders with high complexity and urgency. Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, RMA process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection. Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc. Performs other duties and responsibilities as assigned or required. Basic Qualifications (Required Skills and Experience): 2-4 years of related work experience Experience in Program Management and/or Customer Support Experience in a warehouse environment Strong problem-solving skills Excellent communication skills, both written and verbal Ability to work in a very fast-faced environment with a high degree of accuracy Ability to effectively multi-task Ability to manage multiple and competing priorities Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications Preferred Qualifications (Desired Skills/Experience): Education: High School Diploma, or Related Field of Study – Associate Degree in Business (preferred) Relocation: Relocation assistance is not negotiable benefit for this position. Candidates must live in the immediate area or relocate at own their expense. Drug Free Workplace: Boeing is a tobacco free workplace and smoking is prohibited while on the premise and in the building in order to provide a healthy work environment for all. To support employees interested in quitting the use of tobacco products, BDSI is offering the Quit for Life Program to all US employees. Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Work Shift: Experience Level: Individual Contributor – Level 2 Job Type: Full-Time Job Code: GCB5I2 Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law .
-
Customer Support Specialist
1 month ago
Miami, Florida, United States Paradigm Full timeJob Title: Customer Support SpecialistParadigm is a leading provider of cloud-based software solutions for the legal industry. We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team.The ideal candidate will have excellent communication skills, a strong ability to problem-solve, and a passion for delivering...
-
LPN Healthcare Support Specialist
4 weeks ago
Miami, Florida, United States HealthCare Support Full timeLPN Healthcare Support SpecialistHealthCare Support is actively seeking a LPN Healthcare Support Specialist for a 52-week contract located in a metropolitan area. Benefits of this LPN Healthcare Support Specialist with HealthCare Support include immediate enrollment in health insurance, dental insurance, life insurance, and an employee assistance program....
-
Billing Customer Support Specialist
4 weeks ago
Miami, United States Creative Financial Staffing Full timeBilling Customer Support Specialist About the Billing Customer Support Specialist opportunity: High energy/ collaborative culture Global company that is growing CFS has successfully placed over 130 individuals with this organization in the last 7 years! Responsibilities of the Billing Customer Support Specialist: Provide excellent customer service with...
-
Billing Customer Support Specialist
3 weeks ago
Miami, United States Creative Financial Staffing Full timeBilling Customer Support Specialist One of CFS' top clients is looking for an experienced Billing Customer Support Specialist to join their growing team. This is an opportunity to manage high level global accounts and contribute to an international organization. Responsibilities of the Billing Customer Support Specialist: Manage a queue of high-level...
-
Customer Support Specialist
5 months ago
Miami, United States Mac Papers and Packaging Full timeA Customer Support Specialist, or CSS, will act as a liaison, provide product and services information, answer questions, and resolve with accuracy and efficiency any emerging problems that our customers may face. This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this...
-
Sales and Customer Support Specialist
2 weeks ago
Miami, United States Jewishsac Full timeHappyPurim.com is seeking a dynamic and driven Sales and Customer Support Specialist to join our team. The ideal candidate will be passionate about client acquisition, relationship building, and providing exceptional customer service. Familiarity with Jewish communal organizations and Jewish holidays is critical for success in this role, as you will be...
-
Data Entry Specialist
4 weeks ago
Miami, Florida, United States MyVA Support Full timeJob Title: Data Entry SpecialistAbout the Role:We are seeking a detail-oriented Data Entry Specialist to join our team at MyVA Support. As a Data Entry Specialist, you will be responsible for accurately inputting data into our system to ensure smooth operations.Key Responsibilities:- Accurately input data into our system.- Engage in effective communication...
-
Customer Support Specialist
19 hours ago
Miami, United States Boeing Distribution Services Inc. Full timeAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
-
Customer Support Specialist
1 week ago
Miami, United States Boeing Distribution Services Inc. Full timeAt Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...
-
IT Support Specialist
1 month ago
Miami, Florida, United States Integrated Resources Full timeJob SummaryIntegrated Resources is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support for our R&D engineering group, including setup, debugging & troubleshooting new devices/servers and processes, tooling support. You will also assist, prepare, develop, and implement...
-
Customer Support Specialist
4 weeks ago
Miami, United States haku (careers@hakusports) Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Offering quality support to...
-
Customer Support Specialist
3 weeks ago
Miami, Florida, United States haku (careers@hakusports) Full timeJob OverviewWe are seeking a highly skilled Customer Support Agent to join our team at haku. As a key member of our support team, you will be responsible for providing exceptional customer service to our event organizers and participants.Key Responsibilities:Offering quality support to participants with technical and event questionsProviding professional...
-
Customer Support Specialist
4 weeks ago
miami, United States Playbypoint Full timeAbout the Role:Playbypoint is a leading innovator in the racquet sports industry, providing cutting-edge enterprise software solutions that transform how clubs, players, and coaches operate and enhance their game. As we continue to expand our product offerings, we're seeking a dedicated Customer Support Representative to join our team. If you have a passion...
-
Customer Support Specialist
4 weeks ago
miami, United States TeleSolv Consulting Full timeTeleSolv Consulting has an immediate opportunity to work with the Federal Government as a Outreach Analysts in support of the Peace Corps. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. This is a fully remote position based in the Miami area. Candidates will work directly with the public,...
-
Customer Support Specialist
1 month ago
Miami, United States TeleSolv Consulting Full timeTeleSolv Consulting has an immediate opportunity to work with the Federal Government as a Outreach Analysts in support of the Peace Corps. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. This is a fully remote position based in the Miami area. Candidates will work directly with the public,...
-
Customer Support Specialist
1 month ago
miami, United States TeleSolv Consulting Full timeTeleSolv Consulting has an immediate opportunity to work with the Federal Government as a Outreach Analysts in support of the Peace Corps. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public. This is a fully remote position based in the Miami area. Candidates will work directly with the public,...
-
IT Support Specialist
4 weeks ago
miami, United States Freeman Mathis & Gary, LLP Full timeFMG is a national specialty litigation firm with a strong commitment to providing exceptional support to its employees. We are currently seeking an IT Support Specialist to join our team and provide technical assistance to our end-users across the country.The ideal candidate will have excellent customer service skills, a strong understanding of Microsoft...
-
IT Support Specialist
4 weeks ago
Miami, Florida, United States Faena Hotels and Residences LLC Full timeJob Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at Faena Hotels and Residences LLC. The successful candidate will provide technical support to our learning management systems users, advise on the implementation of technology during curriculum development, and develop methods and procedures for synchronous...
-
miami, United States Creative Financial Staffing Full timeBilling Customer Support Specialist One of CFS' top clients is looking for an experienced Billing Customer Support Specialist to join their growing team. This is an opportunity to manage high level global accounts and contribute to an international organization. Responsibilities of the Billing Customer Support Specialist: Manage a queue of high-level...
-
IT Support Specialist
3 weeks ago
Miami, Florida, United States Nerdteck Inc Full timeJob DescriptionWe are seeking a skilled IT Support Specialist to join our team at Nerdteck Inc.The ideal candidate will have experience in PC maintenance and repair, data recovery, and troubleshooting a wide variety of problems efficiently and logically.Responsibilities will include diagnosing, repairing, upgrading, configuring, and installing hardware and...
