Current jobs related to Hospice On-Call Customer Service Representative - Bronx - Metropolitan Jewish Health System

  • Hospice On-Call Customer Service Representative

    2 weeks ago

    Bronx, New York, United States Metropolitan Jewish Health System Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative to join our Hospice On-Call team. As a key member of our team, you will serve as a liaison between Hospice Home Care Planners, Social Workers, and RN Case Managers, responding to patient and customer complaints and grievances. Your exceptional communication skills...

  • Hospice Customer Service Representative

    1 month ago

    Bronx, New York, United States Metropolitan Jewish Health System Full time

    OverviewAt Metropolitan Jewish Health System, we are dedicated to providing exceptional care and support to our patients and their families. Our groundbreaking hospice and palliative care programs offer a comprehensive range of services to help individuals manage a life-limiting illness or end-of-life care.Why Work with Us?When you join our team, you can...

  • Hospice Customer Service Representative

    1 month ago

    Bronx, New York, United States MJHS Full time

    Job SummaryWe are seeking a highly skilled Hospice On-Call Customer Service Representative to join our team at MJHS Hospice & Palliative Care. As a key member of our care team, you will serve as a liaison between Hospice Home Care Planners, Social Workers, and RN Case Managers and RN on-call Triage Nurses.ResponsibilitiesRespond to Social Work, RN Case...

  • Hospice On-Call Customer Service Representative

    5 months ago

    Bronx, United States Metropolitan Jewish Health System Full time

    Our groundbreaking hospice and palliative care programs offer a broad range of facility and community based services to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care. The CSR serves as a liaison between Hospice Home Care Planners, Social Workers, and RN Case Managers and RN on call Triage Nurses....

  • Hospice On-Call Customer Service Representative

    2 weeks ago

    Bronx, New York, United States Metropolitan Jewish Health System Full time

    Overview:Metropolitan Jewish Health System's hospice and palliative care programs offer a range of services to support patients and their families during a life-limiting illness or end-of-life care. Our team provides comprehensive care, including facility and community-based services, to help patients manage their condition and improve their quality of...

  • Hospice On-Call Customer Service Representative

    5 months ago

    Bronx, United States Metropolitan Jewish Health System Full time

    Overview: Our groundbreaking hospice and palliative care programs offer a broad range of facility and community based services to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care. Why work for MJHS?: When you work with us you will receive comprehensive and affordable health and financial benefits, in...

  • Hospice Customer Service Representative

    2 weeks ago

    Bronx, New York, United States MJHS Full time

    Job Summary:As a Hospice On-Call Customer Service Representative, you will serve as a liaison between Hospice Home Care Planners, Social Workers, and RN Case Managers and RN on-call Triage Nurses. You will respond to Social Work, RN Case Manager, patient, and customer complaints and grievances, taking accurate messages, problem-solving where applicable, and...

  • Hospice On-Call Customer Service Representative

    2 weeks ago

    Bronx, New York, United States Metropolitan Jewish Health System Full time

    pbCustomerServiceRepresentative-HospiceOn-Call/b/ppAtMetropolitanJewishHealthSystem,wearecommittedtoprovidingexceptionalcaretoourpatientsandtheirfamilies.AsaCustomerServiceRepresentative-HospiceOn-Call,youwillplayavitalroleinensuringthatourpatientsreceivethehighestlevelofserviceandsupport./ppbKeyResponsibilities:/b/pulliRespondtopatientandcustomercomplaintsa...

  • Customer Service Representative

    2 weeks ago

    Bronx, New York, United States Waste Connections Full time

    Customer Service RepresentativeMammoth Disposal, a Waste Connections company, is seeking a high-energy Customer Service Representative to join their team in Mammoth Lakes, CA.Job SummaryThe successful candidate will work in a fast-paced, cooperative environment, providing exceptional customer service and resolving disputes in a courteous manner.Key...

  • Customer Service Representative

    1 month ago

    Bronx, United States The Chefs Warehouse Full time

    The Chefs' Warehouse - Manida St [Customer Service Representative] As a Customer Service Representative at The Chefs' Warehouse, you'll: Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system; Inform customer of items not ordered or out of stock per regular ordering process offering substitutions where available; Work...

  • Customer Service Representative

    2 months ago

    Bronx, United States The Chefs Warehouse Full time

    The Chefs' Warehouse - 240 Food Center Dr [Customer Service Representative] As a Customer Service Representative at The Chefs' Warehouse, you'll: Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system; Inform customer of items not ordered or out of stock per regular ordering process offering substitutions where...

  • Customer Service Representative

    2 weeks ago

    Bronx, New York, United States Waste Connections Full time

    Mammoth Disposal, a Waste Connections company, is seeking a high-energy Customer Service Representative to work in Mammoth Lakes, CA. The schedule will be Monday-Friday, 7:30AM - 4:30PM, with overtime opportunities. The starting pay is $22.00 per hour, with a pay range of $22.00-$24.00 per hour.Key Responsibilities:Collaborate with other departments to...

  • Customer Service Representative

    2 weeks ago

    Bronx, New York, United States St. Barnabas Full time

    The Customer Service Representative will be responsible for handling all incoming calls and communication to ensure seamless connectivity between departments and parties. Key responsibilities include:Providing exceptional customer service and resolving issues in a timely mannerTransferring calls to the appropriate department or partyUtilizing Microsoft...

  • Customer Service Representative

    1 week ago

    Bronx, New York, United States Kelly Services, Inc. Full time

    Customer Service RepresentativeAt Kelly Services, Inc., we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for handling inbound and outbound calls, providing solutions and alternatives within time limits, and maintaining accurate records of customer interactions. If...

  • Hospice Care Liaison

    3 weeks ago

    Bronx, New York, United States Metropolitan Jewish Health System Full time

    OverviewAt Metropolitan Jewish Health System, we're dedicated to providing exceptional care to patients and their families. Our hospice and palliative care programs offer a range of services to help individuals manage life-limiting illnesses and end-of-life care.Why Work with Us?We offer a comprehensive benefits package, including affordable health and...

  • Customer Service Representative

    7 days ago

    Bronx, New York, United States E. Armata Inc Full time

    Job Summary:E. Armata Inc is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and ensuring a smooth and efficient experience for all visitors.Key Responsibilities:Screen, prioritize, manage,...

  • Customer Service Representative

    2 weeks ago

    Bronx, New York, United States Catholic Charities Community Services Full time

    Job SummaryCatholic Charities Community Services is seeking a skilled Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service to individuals seeking assistance with social service needs.Key ResponsibilitiesAnswer incoming calls and assess customer needs,...

  • Customer Service Representative

    2 weeks ago

    Bronx, New York, United States City of New York Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our Licensing Division. As a key member of our team, you will be responsible for providing exceptional customer service to licensing applicants, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide high-volume...

  • Insurance Customer Service Representative

    2 weeks ago

    Bronx, New York, United States State Farm Insurance Full time

    Insurance Customer Service RepresentativeAs an Insurance Customer Service Representative at State Farm Insurance, you will:Provide accurate and timely information to customers regarding their insurance needs.Process policy changes and updates in the system.Handle incoming calls and emails from customers regarding policy inquiries and claims.Collaborate with...

  • Insurance Customer Service Representative

    2 weeks ago

    Bronx, New York, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at State Farm Insurance. As an Office Representative, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues related to insurance policies. Your primary goal will be to ensure...

Hospice On-Call Customer Service Representative

2 months ago

Bronx, United States Metropolitan Jewish Health System Full time

Our groundbreaking hospice and palliative care programs offer a broad range of facility and community based services to help patients and their families ease the burden of managing a life-limiting illness or end-of-life care.

The CSR serves as a liaison between Hospice Home Care Planners, Social Workers, and RN Case Managers and RN on call Triage Nurses. Responds to Social Work,RN Case Manager, patient, and customer complaints and grievances. Takes accurate messages, problem solves where applicable and forwards messages to appropriate party as directed. Enters patient referral information into the Allscripts system including patient demographics, diagnosis and plan of care. Sends tasks to Team Assistants for Insurance Verification and to vendor services for DME and HHA. Verifies that all new physicians license numbers, that NPI number is registered, and checks for duplicate physician entries before entering into Allscripts. Contacts Physicians, Clinics, Hospitals, Nursing Homes, sub-acute facilities to develop, maintain, and follow-up on pending and/or new referrals.

The schedule for this full-time position is 5pm to 1am.

  • High school diploma or GED required
  • Minimum 6 months call center experience
  • Intake experience preferred
  • Microsoft Word and Excel required
  • STAT, Omni/MISYS preferred
  • Strong verbal communication skills
  • Ability to multi-task and work in a fast-paced environment