Customer Service Representative

1 month ago


Bronx, New York, United States City of New York Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our Licensing Division. As a key member of our team, you will be responsible for providing exceptional customer service to licensing applicants, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide high-volume customer service to licensing applicants via phone, email, and in-person
  • Check records for accuracy and conformity with established policy and procedures
  • Perform routine data processing functions, including recording, researching, and maintaining records
  • Assist applicants with outreach to other city agencies and interagency communication
  • Answer telephone calls, emails, and written correspondence, and communicate applicant information
  • Attend seminars, meetings, and/or trainings to stay up-to-date on division and agency policies and procedures
Requirements

To be successful in this role, you will need:

  • A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization
  • One year of satisfactory clerical experience
  • Keyboard familiarity with the ability to type at a minimum of 20 words per minute
Preferred Skills
  • Computer literate (MS Word, Excel, and Outlook)
  • Detail-oriented
  • Professional demeanor
  • Strong oral and communication skills
  • Organized
  • Self-motivated
  • Fluency in a language in addition to English a plus
What We Offer

As a Customer Service Representative with the City of New York, you will have the opportunity to work in a dynamic and fast-paced environment, providing critical support to our licensing applicants. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Additionally, this role is eligible for the 55-a Program, which provides benefits to qualified persons with a disability. If you are interested in this program, please indicate at the top of your resume and cover letter.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity.



  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities: Greet...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sale SystemCreate a great...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting CustomersTaking OrdersCleaning and Maintaining the StoreEnsuring Orders are Organized and AccurateWhy Work at Domino's...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...


  • Bronx, New York, United States Kelly Services, Inc. Full time

    Customer Service RepresentativeAt Kelly Services, Inc., we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for handling inbound and outbound calls, providing solutions and alternatives within time limits, and maintaining accurate records of customer interactions. If...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders and working with our Point of Sale systemCleaning,...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders, and maintaining a clean...


  • Bronx, New York, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Key Responsibilities:Assist customers with U-Haul products...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sale SystemEnsure orders are...


  • Bronx, New York, United States Veterans Canteen Service Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Associate to join our team at the Veterans Canteen Service. As a Retail Associate, you will provide exceptional service to our customers, including Veterans and their caregivers, in a fast-paced retail environment.Key Responsibilities:Provide excellent customer service and respond to...


  • Bronx, New York, United States Envipco Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Envipco. The ideal candidate will have 2-5 years of experience in customer service, with a strong focus on analytical skills, problem-solving abilities, and exceptional communication. This role involves extensive travel (approximately 80%) to...


  • Bronx, New York, United States Waste Connections Full time

    Mammoth Disposal, a Waste Connections company, is seeking a high-energy Customer Service Representative to work in Mammoth Lakes, CA. The schedule will be Monday-Friday, 7:30AM - 4:30PM, with overtime opportunities. The starting pay is $22.00 per hour, with a pay range of $22.00-$24.00 per hour.Key Responsibilities:Collaborate with other departments to...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...


  • Bronx, New York, United States Apple Bank for Savings Full time

    Job SummaryThe Customer Service Representative at Apple Bank for Savings is responsible for providing exceptional customer service and processing a variety of routine financial transactions. This role requires strong interpersonal and organizational skills, as well as the ability to actively listen and comprehend customer issues/needs.Key...


  • Bronx, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Create a great customer experience by cleaning, preparing, and maintaining the...


  • Bronx, New York, United States Finish Line Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at Finish Line. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a high level of sales performance, and upholding company standards. Key Responsibilities:...


  • Bronx, New York, United States E. Armata Inc Full time

    Job Summary:E. Armata Inc is seeking a highly organized and detail-oriented Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and ensuring a smooth and efficient experience for all visitors.Key Responsibilities:Screen, prioritize, manage,...