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Service Advisor

2 months ago

Brooklyn Park, United States gpac Full time
Job Description

The Service Advisor assists associates in scheduling automotive appointments, confirming completion of work, and reviewing repairs on motor vehicles.

Job type: Full-time

Location: Brooklyn Park, Minnesota

Essential Job Functions:
  • Schedule company and client owned vehicles for services and repairs
  • Advise customers on cost for routine service items and repairs
  • Book, close and sell service repair orders
  • Daily cash management
  • Data entry for warranty claims
  • Maintain data in web-based systems for company vehicles
  • Monitor, react and respond to Service Center customer needs
  • Effectively communication with customers
  • Provide, foster and encourage daily teamwork and collaboration
  • Provide and ensure positive and effective customer relations
  • Engage in daily team communication to ensure parts are ordered for repair and proper expectations are set
Position Requirements:
  • Must have valid driver’s license
  • Experience with CDK or AS400 a plus
  • Ability to read and understand basic charts and diagrams
  • Must have good communication and customer service skills
  • Computer experience (Word, Excel, PowerPoint, Etc.)
  • Must have strong written and verbal communication skills
  • Must wear steel toed shoes
Lifting Requirements 5-25 lbs

Perks:

This position will have a base salery PLUS the opportunity to earn commision and participate in monthly bonus programs
  • Opportunity for growth
  • Work-life balance
  • Paid Holidays
  • Climate controlled environment
  • Tools are provided
Benefits:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending program
  • Health savings account
  • Company provided life insurance
  • 401(k)
  • 401(k) matching
  • Paid time off (PTO)
  • Short term and long-term disability

For inquiry, please submit resume to mitch.logan@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.