Principal Business Process Analyst

1 week ago

OAKLAND, United States PG&E Corporation Full time

Requisition ID # 159933 

Job Category: Business Operations / Strategy 

Job Level: Manager/Principal

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

 

 

Department Overview

The South Bay Delivery Program Management Office (PMO) leads the creation and execution of the breakthrough outcomes in delivering for the South Bay. The PMO is a new organization which will require leadership in bringing several internal and external pieces together to achieve ambitious breakthrough outcomes in our large load interconnection process, decarbonization and customer-facing work execution in San Jose.

 

The mission of the Performance Excellence Team is to dive into customer-facing work and processes within the city of San Jose and work to improve it to best-in-class performance. The team is responsible for establishing baseline performance and benchmark across the enterprise and with other utilities on performance. The team will drive process improvements in new business, the electric distribution work plan, customer outage journey and our reliability investment plan and execution.

 

Position Summary

The role of the Business Process Analyst is to evaluate the effectiveness of, and recommend improvements to, business process, practice, and procedures. Business process related activities are focused on measuring and improving quality, cost effectiveness, efficiency, customer satisfaction and other desired business outcomes and strategic business decisions.

 

This position is hybrid, working from your remote office and your assigned work location based on business need. The preferred work location is Oakland, San Jose, or Dublin. Traveling between these locations may be required on a weekly basis.

 

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.​ This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

 

A reasonable salary range is:​

Bay Area Minimum: $136,000

Bay Area Maximum: $232,000

 

Job Responsibilities

 

  • Leads both simple and complex problem sessions across varied stakeholder groups leveraging lean principals and resources
  • Effectiveness and Root Cause Analysis: Evaluates and measures success of various business processes, practices and procedures and identifies opportunities for improvements. Compiles and analyzes data, documents work process and procedures, conducts internal and/or external surveys and interviews to identify and quantify issues and recommend solutions.
  • Metrics and Reporting: Develops and tracks business process related metrics. Develops and maintains standard, custom and ad-hoc reports.
  • Develops and presents visualization materials for use in operating reviews and executive level report outs
  • Quality Assurance: Develops and updates quality standards, monitors quality, identifies issues and recommends improvements.
  • Business Process Improvement: Business process improvement activities in support of the business, including process mapping and re-design.
  • Training Content Development and Delivery: May develop and/or deliver end-to-end process training in a one-on-one or group setting.
  • Project Management: May lead projects, determine scope, budget, timeframes, form teams, assign tasks, manage resources and issues.
  • Works with senior management to support strategic planning and decision making in relation to organizational and cross functional business processes

 

 

Qualifications

Minimum:

 

  • Bachelor of Science in Business, Statistics, Mathematics or related field or equivalent work experience. 
  • 8 years of job-related experience
  • LSS-Lean Six Sigma Green Belt certification
  • Advanced Tableau and/or Power BI dashboard development skills
  • Experience facilitating Journey and Value Stream Mapping sessions

 

Desired:

 

  • Experience working with Lean Management Principles
  • LSS Black Belt
  • Advanced knowledge of PG&E data sources including (CDW, Teradata, Salesforce, SAP, etc.)
  • Ability to present complex data and findings to internal audiences including senior and executive leaders and to external stakeholders, including using visualizations (e.g. Microsoft PowerBI) and storytelling with data
  • Strong analytical skills; highly effective verbal and written skills; highly effective presentation skills particularly involving audiences of senior and executive level leaders.
  • Experience writing compelling business cases
  • Desirable knowledgeable of Lean Six Sigma (LSS), process improvement and quality assurance methodologies; demonstrable skills related to fiscal accountability; knowledge of utility industry and company operations.
  • Knowledge of PG&E’s operational processes and procedures
  • Advanced skills in Microsoft Office, Project, Visio or similar software.
  • Possesses unique subject matter expertise in root cause analysis and process improvement concepts, methods and techniques.
  • Creative and strategic problem-solving skills to develop new, innovative process solutions.
  • Influence, negotiation & persuasion skills to gain agreement on recommended process improvements.

#featuredjob

  • Principal IT Business Process Analyst

    4 weeks ago

    Oakland, California, United States Sunrise Systems Inc Full time

    Job Title: IT Business Process Specialist, Principal Department Overview At Sunrise Systems Inc, we are on an exciting journey with our long-term strategic vision, aiming to enhance our service delivery and operational excellence. Our Information Systems Technology Services department is a cohesive unit that collaborates across various sectors to provide...

  • Principal IT Business Process Analyst

    4 weeks ago

    Oakland, California, United States Sunrise Systems Inc Full time

    Job Title: IT Business Process Specialist, Principal Job ID: Location: Hybrid Duration: Full-Time Overview: ****DIRECT HIRE Opportunity**** Department Overview At Sunrise Systems Inc, we are initiating our strategic vision aimed at enhancing our service delivery and operational excellence. Our Information Systems Technology Services division...

  • Principal IT Business Process Analyst

    4 weeks ago

    Oakland, California, United States Sunrise Systems Inc Full time

    Job Title: IT Business Process Specialist, Principal Job ID: Location: Hybrid Duration: Full-Time Employee Overview: At Sunrise Systems Inc, we are excited to advance our strategic vision, focusing on delivering exceptional service to our communities and enhancing our environmental stewardship. Our Information Systems Technology Services...

  • Principal IT Business Process Analyst

    4 weeks ago

    Oakland, California, United States Sunrise Systems Inc Full time

    Job Title: IT Business Process Specialist, Principal Job ID: Location: Hybrid Duration: Full-Time Employee Overview: ****Direct Hire Opportunity with Sunrise Systems Inc.**** Department Overview At Sunrise Systems Inc., we are excited to embark on our long-term strategic vision, which aims to redefine our commitment to community service,...

  • Principal SAP Business Solutions Analyst

    4 weeks ago

    Oakland, California, United States PG&E Corporation Full time

    Job Title: IT SAP Functional Analyst PowerPlanCompany: PG&E CorporationJob Category: Information TechnologyJob Level: Manager/PrincipalWork Type: HybridLocation: OaklandDepartment OverviewThe Information Systems Technology Services division at PG&E is dedicated to delivering exceptional technology solutions. The SAP Electric Operations Work Management...

  • Principal IT SAP Functional Analyst

    24 hours ago

    Oakland, California, United States Pacific Gas And Electric Company Full time

    Job Title: Principal IT SAP Functional AnalystWe are seeking a highly skilled Principal IT SAP Functional Analyst to join our team at Pacific Gas and Electric Company. As a key member of our SAP PowerPlan team, you will be responsible for configuring, implementing, maintaining, and upgrading PowerPlan all modules.Key Responsibilities:Configure and implement...

  • Principal Strategic Analyst

    2 weeks ago

    OAKLAND, United States PG&E Corporation Full time

    Requisition ID # 159960 Job Category: Business Operations / Strategy Job Level: Manager/PrincipalBusiness Unit: Engineering, Planning & StrategyWork Type: HybridJob Location: Oakland    Department OverviewEnergy Policy & Procurement (EPP) secures electricity and natural gas from wholesale markets for PG&E customers to ensure system reliability. In...

  • Business Process Specialist – Principal

    1 month ago

    Oakland, United States AMISEQ Full time

    Job Description: Responsible for developing and implementing project management standards and processes by collaborating with the enterprise program management team. Assess the applicability of enterprise project management to Information Technology. Responsible for developing and executing on change management plans Proficient in establishing program and...

  • Business Process Specialist – Principal

    1 month ago

    Oakland, United States AMISEQ Full time

    Job Description: Responsible for developing and implementing project management standards and processes by collaborating with the enterprise program management team. Assess the applicability of enterprise project management to Information Technology. Responsible for developing and executing on change management plans Proficient in establishing program and...

  • SAP Business Process Analyst

    2 weeks ago

    Oakland, California, United States Finezi Inc. Full time

    We are seeking experienced SAP Functional Analysts to join our team at Finezi Inc. in various roles.Key Responsibilities:Work closely with our client to implement and optimize SAP systems.Provide expert-level support for SAP Functional Analysts.Develop and maintain business processes and procedures.Collaborate with cross-functional teams to drive business...

  • Risk Management Principal

    2 days ago

    Oakland, California, United States PG&E Corporation Full time

    Job Title: Principal Risk AnalystPG&E Corporation is seeking a highly skilled Principal Risk Analyst to join our Enterprise Service Delivery (ESD) Business Operations team. As a key member of our team, you will be responsible for providing strategic counsel and program governance to drive integrated, cross-organizational solutions.Job SummaryThe Principal...

  • Principal IT SAP Functional Analyst

    3 weeks ago

    Oakland, United States Rose International Full time

    Date Posted: 09/10/2024Hiring Organization: Rose InternationalPosition Number: 470585Job Title: Principal IT SAP Functional AnalystJob Location: Oakland, CA, USA, 94612Work Model: HybridShift: Onsite 3 days a weekEmployment Type: PermanentMin Hourly Rate($): 80.00Max Hourly Rate($): 110.00Must Have Skills/Attributes: ERP, HANA 2.0, Oracle, SAP, SQL Job...

  • Principal Incident Analyst

    4 weeks ago

    Oakland, California, United States PG&E Corporation Full time

    Requisition ID: Not SpecifiedJob Category: Business Operations / StrategyJob Level: Manager/PrincipalBusiness Unit: Operations - OtherWork Type: HybridJob Location: Not SpecifiedDepartment OverviewPosition SummaryThe role involves extracting operational data for comprehensive analysis, providing support to leadership, and addressing various data requests....

  • Principal IT SAP Work Management Functional Analyst

    3 weeks ago

    oakland, United States Rose International Full time

    Date Posted: 09/09/2024Hiring Organization: Rose InternationalPosition Number: 470634Job Title: Principal IT SAP Work Management Functional AnalystJob Location: Oakland, CA, USA, 94612Work Model: HybridShift: Onsite 3 days a week (Tuesday to Thursday)Employment Type: PermanentMin Hourly Rate($): 65.00Max Hourly Rate($): 90.00Must Have Skills/Attributes: ERP,...

  • Principal IT SAP Work Management Functional Analyst

    3 weeks ago

    Oakland, United States Rose International Full time

    Date Posted: 09/09/2024Hiring Organization: Rose InternationalPosition Number: 470634Job Title: Principal IT SAP Work Management Functional AnalystJob Location: Oakland, CA, USA, 94612Work Model: HybridShift: Onsite 3 days a week (Tuesday to Thursday)Employment Type: PermanentMin Hourly Rate($): 65.00Max Hourly Rate($): 90.00Must Have Skills/Attributes: ERP,...

  • Senior Business Process Analyst

    4 weeks ago

    Oakland, California, United States Rose International Full time

    Position Overview:We are seeking a qualified Business Performance Analyst to support our Corporate Accounting team in enhancing operational efficiency through automation and process improvement.Key Responsibilities:Develop and optimize workflows utilizing Alteryx to streamline finance processes.Collaborate with stakeholders to identify user requirements and...

  • Principal IT SAP Work Management Functional Analyst

    4 weeks ago

    Oakland, United States TekWissen LLC Full time

    Job DescriptionJob DescriptionOverview: Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. This Client is a holding company that primarily operates through Gas and Electric Company subsidiary. The subsidiary provides natural gas and electric service to residential and business clients. It also offers...

  • Senior IT Business Process Analyst

    4 weeks ago

    Oakland, California, United States Sunrise Systems Inc Full time

    Job Title: IT Business Process Specialist, Principal Job ID: Location: Hybrid Duration: Full-Time Overview: ****Direct Hire Opportunity**** Department Overview At Sunrise Systems Inc, we are embarking on a transformative strategy aimed at achieving our core mission: Delivering exceptional service to our communities, being environmentally...

  • Principal IT SAP Work Management Functional Analyst

    3 weeks ago

    Oakland, California, United States Sunrise Systems Full time

    Job Title: Principal IT SAP Work Management Functional Analyst - Mobility SpecialistJob Summary:Sunrise Systems is seeking a highly skilled Principal IT SAP Work Management Functional Analyst - Mobility Specialist to join our team. As a key member of our IT department, you will be responsible for defining standard processes in SAP S enterprise asset...

  • Principal IT SAP Functional Analyst

    2 weeks ago

    OAKLAND, United States PG&E Corporation Full time

    Requisition ID # 160235 Job Category: Information Technology Job Level: Manager/PrincipalBusiness Unit: Information TechnologyWork Type: HybridJob Location: Oakland  Department OverviewInformation Systems Technology Services is a unified organization comprised of various departments that collaborate effectively to deliver high-quality technology...