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Senior Channel Account Manager
2 months ago
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us
Location: This role requires the candidate to be based in Dubai
About the Department
Channel Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all work together to help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real technical problems while creating the revenue streams that help the company provide free services to millions in our community.
What you'll do
We are looking for a seasoned Channel Sales professional to help us build out the channel organisation in the Middle East region, specifically in the Saudi Arabian market. This is a great opportunity to be part of the Channel Sales Team in the Southern EU & Emerging region and play a critical role in developing Cloudflare's presence in the market.
In this role, you'll manage and grow relationships with both existing partners and identify, recruit and operationalise new reseller partner organisations to help expand Cloudflare's indirect sales reach within an assigned territory. You will build a regional partner business plan with quantified goals and milestones to achieve partner sourced revenue metrics to meet all quarterly sales requirements.
As a Channel Account Manager, you will develop a comprehensive regional partner map, outlining current partners to nurture and target partners to recruit. You will work with partner stakeholders to drive sales enablement and coordinate technical training of Cloudflare's solutions, work with respective field teams on demand generation initiatives and campaigns, as well as working with direct sales on various Channel oriented opportunities.
Additional responsibilities will include:
- Create, implement, and regularly update a comprehensive sales and marketing strategy tailored to the Saudi Arabian specific needs and opportunities.
- Maintain and report an accurate sales forecast in Salesforce.
- Manage contract negotiations. Maintain a robust sales pipeline.
- Develop long-term strategic relationships with key partners and stakeholders.
- Ensure customer satisfaction.
- Strong network within the GSI and NSI.
Examples of desirable skills, knowledge and experience
- 10+ years in Software/SaaS/Security Sales & Channel management.
- Languages: Arabic and English are a must.
- 10+ years of experience and a proven track record developing a partner ecosystem VARs, SI's, MSPs/MSSPs, within a SaaS model.
- Understanding of cloud infrastructure ecosystem and cloud security is highly preferred.
- Direct experience in recruiting, onboarding and enabling resellers/SI's.
- Experience working in a start-up environment.
- Ability to travel 30-50% of the time.
- Technical competence strongly preferred.
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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