Service Desk Specialist

2 months ago


cary, United States Swift Technologies Inc Full time

Service Desk Lead

Cary, NC - Day 1 onsite

Contract - W2 Preferred


  • Minimum 4 years of experience managing and IT service desk or IT service desk teams.
  • Experience with ServiceNow or similar ticketing system.
  • Experience working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Must be able to effectively communicate with Government representatives both orally and in writing.
  • Experience successfully fulfilling requests and meeting SLAs.Or the CO may determine that the candidate is acceptable.



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