Service Desk Specialist
2 months ago
Service Desk Lead
Cary, NC - Day 1 onsite
Contract - W2 Preferred
- Minimum 4 years of experience managing and IT service desk or IT service desk teams.
- Experience with ServiceNow or similar ticketing system.
- Experience working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Must be able to effectively communicate with Government representatives both orally and in writing.
- Experience successfully fulfilling requests and meeting SLAs.Or the CO may determine that the candidate is acceptable.
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