Patient Care Advocate
1 week ago
Job Summary:
WELLBE INTRODUCTION
The WellBe care model is a Physician Led Advanced Practice clinician driven geriatric care (care of older adults) team focused on the care of the frail, poly-chronic, elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. Care is provided throughout the entire continuum of care from chronic care and urgent care in the home, to hospital, to skilled nursing facility, to assisted living, to palliative care, to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams partner with the patients primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.
GENERAL SUMMARY
Our Care Team Advocate are the energetic, curious explorer, part of a team that provides compassionate care to the frailest elderly who suffer from chronic and acute illnesses or injuries living in their homes. Our CTA is responsible for developing a rapport, and delivering exceptional in-home services, helping coordinate care with the rest of the medical team, scheduling patient appointments with our team, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will love working with seniors and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.
Job Description:SKILLS & COMPETENCIES
- Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
- Updates and maintains all digital client records and assist in transitioning hard copy records to digital format
- Acts as a community resource for the patient
- Conduct patient scheduling, registration, and eligibility verification
- Completes onboarding of Comprehensive Initial visit.
- Manage patient medical records as appropriate
- Completes Drop in visits
- Answer patient non-clinical questions and explains the process
- Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
- Ensures all appropriate patient information is in the EMR
- Provide positive customer service and treat all patients and staff with respect
- Conducts Pre Home visit prep
- Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings
- Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS)
- Completes next day visit chart prep
- Utilize reporting to help providers track, meet and exceed team goal,
- Other tasks needed to accomplish teams objectives/goals
Job Requirements:
QUALIFICATIONS
Educational/ Experience Requirements:
- High school graduate or GED
License, Certification, Registration
- MA Certification
Required Skills and Abilities:
- 2+ years of experience working for a healthcare practice or hospital
- Current BLS card for healthcare providers or willing to obtain
- EMR documentation experience preferred
- High level of professionalism
- Strong customer centric focus/service skills
- Strong computer skills, including Word, Excel, and PowerPoint
- Strong verbal, written, presentation, and interpersonal communication skills
Supervisory Responsibility: N/A
Travel requirements:Travel is required locally. The role is a field-based role visiting patient homes.
Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity
The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role
-
Patient Care Technician
4 weeks ago
Westerville, Ohio, United States Fresenius Medical Care Holdings, Inc. Full timeAbout Fresenius Medical CareFresenius Medical Care Holdings, Inc. is a leading provider of renal replacement therapies and a pioneer in the field of dialysis. Our mission is to improve the lives of patients with kidney disease by providing high-quality, patient-centered care.Job SummaryWe are seeking a highly motivated and compassionate Patient Care...
-
Patient Care Technician
4 weeks ago
Westerville, Ohio, United States Fresenius Medical Care Holdings, Inc. Full timeAbout Fresenius Medical CareFresenius Medical Care Holdings, Inc. is a leading provider of renal care services. Our mission is to improve the lives of people living with kidney disease.Job SummaryWe are seeking a Patient Care Technician to join our team. As a Patient Care Technician, you will play a vital role in providing safe and effective dialysis therapy...
-
Medical Assistant
2 weeks ago
Westerville, Ohio, United States Central Ohio Primary Care Full timeJob Title: Medical Assistant - Primary CareCentral Ohio Primary Care Physicians is seeking a highly skilled Medical Assistant to join our team in Westerville, OH. As a Medical Assistant, you will play a vital role in providing administrative and clinical support to ensure efficient delivery of primary health care and creating a positive patient...
-
Licensed Practical Nurse
4 weeks ago
Westerville, Ohio, United States Central Ohio Primary Care Full timeJob Title: Licensed Practical NurseCentral Ohio Primary Care Physicians is seeking a skilled Licensed Practical Nurse (LPN) to join our team at Mid Ohio Pediatrics in Westerville, OH. As a LPN, you will be part of a dynamic team that prioritizes delivering exceptional primary care to our patients.Key Responsibilities:Work collaboratively with the clinical...
-
Licensed Practical Nurse
1 month ago
Westerville, Ohio, United States Central Ohio Primary Care Full timeJob SummaryWe are seeking a highly skilled Licensed Practical Nurse (LPN) to join our team at Central Ohio Primary Care Physicians. As a LPN, you will play a vital role in providing exceptional patient care and contributing to the success of our primary care team.Key ResponsibilitiesWork closely with the clinical care team to deliver high-quality patient...
-
Patient Care Coordinator
3 weeks ago
Westerville, United States Wellbe Senior Medical Full timeJob Summary: WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the...
-
Pharmacist - Patient Care
4 weeks ago
Westerville, Ohio, United States Trinity Health Full timeAbout the JobThe Patient Care Pharmacist will provide timely, accurate, and cost-effective pharmaceutical care to patients in a hospital setting. This role requires a strong understanding of medication management, drug information, and emergency response.ResponsibilitiesCoordinate the preparation, distribution, and dispensing of medication in compliance with...
-
Director of Patient Care Services
4 days ago
Westerville, Ohio, United States Mount Carmel Health System Full timeJob Title: Director of Patient Care ServicesMount Carmel Health System is seeking a highly skilled and experienced Director of Patient Care Services to lead our team of healthcare professionals in delivering exceptional patient care.Job Summary:The Director of Patient Care Services will be responsible for overseeing the delivery of high-quality patient care...
-
Patient Care Coordinator
4 months ago
Westerville, United States MY VET ANIMAL HOSPITAL LLC Full timeOverview: My Vet Animal Hospital has an exciting opportunity for a Patient Care Coordinator (PCC) to join our team! Join our dynamic, fast-paced small animal clinic! We're looking for skilled candidates to work with both small animals and pocket pets. Enjoy hands-on training, mentorship, and a supportive team environment. Take your career to the next...
-
Director of Patient Access
2 weeks ago
Westerville, Ohio, United States Laurel Health Care Company Full timeJob SummaryWe are seeking a highly skilled and experienced Admissions Director to join our team at Laurel Health Care Company. As a key member of our corporate central intake team, you will be responsible for driving the central intake/admissions process and supporting census growth for our facilities in the Columbus area.Key Responsibilities:Develop and...
-
Director of Patient Care Services
5 days ago
Westerville, Ohio, United States Mount Carmel Health System Full timeJob SummaryWe are seeking a highly skilled and experienced Director of Patient Care Services to join our team at Mount Carmel Health System. As a key member of our leadership team, you will be responsible for overseeing the Critical Care units and inpatient units, ensuring high-quality patient care and exceptional patient outcomes.Key ResponsibilitiesProvide...
-
Director of Patient Care Services
3 days ago
Westerville, United States Mount Carmel Health Full timeNote: This position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025. Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team to provide...
-
Director of Patient Care Services
1 week ago
Westerville, United States Mount Carmel Health System Full timeNote: This position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025.Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team to provide administrative...
-
Director of Patient Care Services
7 days ago
Westerville, United States Mount Carmel Health System Full timeNote: This position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025.Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members of the healthcare team to provide administrative...
-
Director of Patient Care Services
1 week ago
Westerville, United States Mount Carmel Health Full timeEmployment Type: Full time Shift: Day Shift Description: The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025. Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all...
-
Director of Patient Care Services
3 days ago
Westerville, United States Trinity Health Full timeEmployment Type: Full timeShift: Day Shift Description: The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025. Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members...
-
Director of Patient Care Services
5 days ago
Westerville, United States Mount Carmel Health Full timeEmployment Type: Full time Shift: Day Shift Description: The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025. Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all...
-
Director of Patient Care Services
6 days ago
Westerville, United States Mount Carmel Health System Full timeJob DescriptionEmployment Type:Full timeShift:Day ShiftDescription:The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025.Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively...
-
Director of Patient Care Services
2 days ago
Westerville, United States Mount Carmel Health System Full timeEmployment Type: Full time Shift: Day Shift Description: The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025.Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members...
-
Director of Patient Care Services
14 hours ago
Westerville, United States Mount Carmel Health System Full timeEmployment Type: Full time Shift: Day Shift Description: The position will oversee the Critical Care units at Mount Carmel St. Ann's as well as the inpatient units for Mount Carmel Dublin opening in April of 2025.Position Purpose: In accordance with the Mission and Guiding Behaviors; the Director, Patient Care Services works collaboratively with all members...
