Director of Patient Access

2 weeks ago


Westerville, Ohio, United States Laurel Health Care Company Full time
Job Summary

We are seeking a highly skilled and experienced Admissions Director to join our team at Laurel Health Care Company. As a key member of our corporate central intake team, you will be responsible for driving the central intake/admissions process and supporting census growth for our facilities in the Columbus area.

Key Responsibilities:

  • Develop and implement effective strategies to drive census growth and improve patient access.
  • Collaborate with external marketing and hospital liaison teams to promote our facilities and services.
  • Provide exceptional customer service to clients, prospective residents, and referral sources, ensuring they receive accurate and timely information about our facilities and programs.
  • Evaluate and assess potential patients for clinical appropriateness and placement into our skilled nursing facilities.
  • Manage the admissions process at the building level, ensuring proper admission documentation and compliance with regulatory requirements.
  • Participate in facility-specific sales and marketing events and plans as needed.

Requirements:

  • Proven experience in an Admissions Director position in a Skilled Nursing Facility (SNF).
  • Associate's degree or higher preferred.
  • Prior experience in admissions, marketing, central intake, or as a hospital liaison required.
  • Strong computer skills, including Microsoft Office products and Point Click Care (PCC).
  • Working knowledge of federal and state regulations and reimbursement (Managed Care, Medicare, and HMOs).

About Us:

Laurel Health Care Company is a leading provider of skilled nursing, subacute, rehabilitative, and assisted living services dedicated to delivering the highest standards of care in a compassionate and supportive environment.



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