Current jobs related to Part Time Front Desk Agent - Santa Fe - MCR Hotels

  • Part Time Front Desk Agent

    6 days ago

    Santa Fe, New Mexico, United States MCR Hotels Part time

    The Front Desk Agent at the Hampton Inn Santa Fe is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS:  Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and...

  • El Rey Front Desk Agent

    2 weeks ago

    Santa Fe, New Mexico, United States Schulte Companies Full time

    Schulte Companies - 1862 CERRILLOS RD [Guest Service / Concierge] As a Front Desk Agent at Schulte Companies, you'll: Greet guests and check them in; Answer phone calls and make reservations; Handle cash and credit card transactions; Provide information about hotel amenities and local attractions; Maintain a clean and organized front desk area; Assist with...

  • Front Desk Agent

    4 days ago

    Santa Fe, New Mexico, United States TPG Hotels Resorts and Marinas Full time

    Job Overview We are looking for a responsible, friendly, and detail-oriented Guest Service Agent (Front Desk Agent) at the Residence Inn by Marriott in Santa Fe, NM. In this role you will welcome our guests, check them in and ensure they have an amazing stay at our hotel. In addition, you will be assisting guests with room reservations, answering guest...

  • Front Desk Agent

    2 weeks ago

    Santa Barbara, California, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hotel Milo [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    4 weeks ago

    Santa Fe, United States MCR Hotels Full time

    Hampton Inn Santa Fe South The Front Desk Agent is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and...

  • Front Desk Operations Coordinator

    5 days ago

    Santa Fe, New Mexico, United States MCR Hotels Part time

    We are seeking a Front Desk Operations Coordinator to join our team at MCR Hotels. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.About the Role:The Front Desk Operations Coordinator will work closely with our front desk agents to provide top-notch customer...

  • Part Time Front Desk Agent

    4 weeks ago

    Santa Fe, United States MCR Hotels Full time

    The Front Desk Agent at the Hampton Inn Santa Fe is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel.    ESSENTIAL FUNCTIONS:    Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue...

  • Front Desk Staff

    2 weeks ago

    Santa Barbara, California, United States West Beach Inn Full time

    We are currently looking for Front Desk Agents to join our team. These roles are Part/Full time positions and will be responsible for, but not limited to: refilling breakfast and maintain front desk clean and organized, checking guests in/out in a professional and efficient manner; answering guests inquiries accurately and courteously; answer incoming calls...

  • Front Desk Staff

    1 week ago

    Santa Barbara, California, United States West Beach Inn Full time

    We are currently looking for Front Desk Agents to join our team. These roles are Part/Full time positions and will be responsible for, but not limited to: refilling breakfast and maintain front desk clean and organized, checking guests in/out in a professional and efficient manner; answering guests inquiries accurately and courteously; answer incoming calls...

  • Hotel Front Desk Coordinator

    4 days ago

    Santa Fe, New Mexico, United States TPG Hotels Resorts and Marinas Full time

    Job OverviewWe are seeking a skilled and friendly Front Desk Agent to join our team at TPG Hotels Resorts and Marinas in Santa Fe, NM. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and welcoming environment.The ideal...

  • Front Desk Agent

    4 weeks ago

    Santa Clara, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Front Desk Lead

    2 days ago

    Santa Barbara, California, United States Azul Hospitality Full time

    About the JobThe Front Desk Supervisor plays a key role in ensuring that the front desk operation meets hotel standards for maximum guest satisfaction. This position requires excellent leadership and customer relations skills, with the ability to effectively deal with internal and external customers.ResponsibilitiesEnsure efficient guest registration, check...

  • Front Desk Director

    7 days ago

    Santa Fe, New Mexico, United States MCR Hotels Full time

    Job Title: Front Desk DirectorReports to: General ManagerJob Summary:We are seeking a highly skilled Front Desk Director to join our team at MCR Hotels. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and driving business growth.About Our Company:MCR is a leading...

  • Front Desk Operations Specialist

    4 days ago

    Santa Fe, New Mexico, United States TPG Hotels Resorts and Marinas Full time

    About the RoleWe are seeking a skilled and detail-oriented Front Desk Agent to join our team at TPG Hotels Resorts and Marinas in Santa Fe, NM. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, handling check-in and check-out procedures, and maintaining a clean and welcoming environment.The ideal...

  • Front Desk Agent

    3 weeks ago

    Santa Rosa, California, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...

  • Front Desk Associate

    6 days ago

    Santa Rosa, California, United States Flamingo Resort & Spa Full time

    At the Flamingo Resort & Spa, we are committed to delivering exceptional guest experiences. As a Front Desk Agent, you will play a vital role in ensuring that our guests receive the highest level of service and care.About Us: We are a mid-century marvel located in The Valley of the Moon, offering a unique blend of natural beauty and luxurious amenities.Job...

  • Front Desk Representative

    5 hours ago

    Santa Barbara, California, United States Aimbridge Hospitality Full time

    About Us: Aimbridge Hospitality is a leading hospitality company that prides itself on delivering exceptional guest experiences. As a Front Desk Agent, you will play a crucial role in ensuring our guests feel welcome and supported throughout their stay.

  • Front Desk Lead

    2 weeks ago

    Rancho Santa Fe, California, United States Aimbridge Hospitality Full time

    Job SummaryGuest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest...

  • Front Desk Lead

    2 weeks ago

    Rancho Santa Fe, California, United States Aimbridge Hospitality Full time

    Job SummaryGuest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest...

  • Front Desk Representative

    7 days ago

    Santa Rosa, California, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional guest service, ensuring a seamless and memorable experience for all visitors. Key responsibilities include greeting and registering guests, handling room reservations, and resolving any issues that may arise during their stay.

Part Time Front Desk Agent

1 month ago

Santa Fe, United States MCR Hotels Full time

The Front Desk Agent at the Hampton Inn Santa Fe is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. 

 

ESSENTIAL FUNCTIONS: 

 

  1. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
  2. Maintain proper operation of the telephone switchboard.
  3. Answer guest inquiries about hotel service, facilities, and hours of operation.
  4. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
  5. Respond to guest requests in a timely and professional manner.
  6. Maintain confidentiality and security of all guests and hotel information.
  7. Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation.  Follow up to ensure completion and guest satisfaction.
  8. Be aware of all rates, packages, and special promotions.
  9. Be familiar with all in-house groups and high demand/restricted dates.
  10. Take all necessary information when taking room reservations and follow rate quoting scenario.
  11. Be knowledgeable of the front desk computer system.
  12. Log and deliver packages, mail, and messages.
  13. Share knowledge of the property and amenities, along with any special events, local area attractions and things to do around the hotel.
  14. Accurately complete the check-in and checkout process.
  15. Uses creative reasoning and brand standard service tools to overcome guest objections and concerns and to ensure guest service satisfaction.
  16. Restocks front desk area and supplies as required or assigned by immediate supervisor.
  17. Ability to follow a checklist.
  18. Perform other duties as assigned.

 

MINIMUM QUALIFICATIONS:

 

  1. Must have a positive attitude and willingness to learn.
  2. Demonstrate the ability to multi-task.
  3. Demonstrate the ability to be detail oriented.
  4. Demonstrate the ability to problem solve to effectively deal with internal and external customers.
  5. Must have basic English verbal and written communication skills.
  6. Must work well in stressful, high-pressure situations.
  7. Basic math skills.
  8. Must have the ability to obtain alcohol awareness certification as required by the State.
  9. Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
  10. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing.
  11. Must be able to convey information and ideas clearly.
  12. Must have a desire to serve all guests.
  13. Must meet the legal age to serve alcoholic beverages (at select properties).

 

PREFERRED QUALIFICATIONS:

 

  1. Experience in a hotel or a related field.
  2. Brand knowledge and experience.

 

Our Company

  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members