PT Support Lead

7 months ago

Prattville, United States Five Below Full time

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff Just ask any of our over 17,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace

What does the Support Lead do?

Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value These values translate into creating the coolest brand on the plant, where talented people want to grow their careers...and here is how

Wow the Customer: Put the customer first and make a difference in people's lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

  • Customer Service
  • Organization
  • Productivity
  • Ability to multi-task
  • Follows Directions
  • Professionalism
  • Trainer/Developer/Motivator
  • Communication
  • Sales Driver/Goal Oriented
RESPONSIBILITIES:
  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly, checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
  • Frequently ascend/descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
QUALIFICATIONS:
  • High School Graduate or equivalent.
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

Five Below is an Equal Opportunity Employer.

Position Type:
Hourly
BE AWARE OF FRAUD Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Careers Site at www.fivebelow.com/info/careers to verify the posting.

  • Banquet Supervisor Lead

    4 weeks ago

    Prattville, Alabama, United States PCH Full time

    Banquet Supervisor LeadWe are seeking a highly skilled and experienced Banquet Supervisor Lead to join our team at PCH. As a key member of our hospitality team, you will be responsible for supervising and coordinating the activities of banquet staff during events.Job DescriptionAs a Banquet Supervisor Lead, you will oversee the set-up, food service, and...

  • Front Desk Lead

    3 days ago

    Prattville, Alabama, United States Tru by Hilton Full time

    Job DescriptionGulf Shores Staybridge Suites is seeking a Front Desk Lead to oversee the front desk during the overnight shift. This role requires a highly organized individual with excellent customer service skills who can manage daily financial and operational tasks while maintaining a positive and supportive work environment.Main...

  • Education Support Professional for Prattville Schools

    2 weeks ago

    Prattville, Alabama, United States Soliant Full time

    Job DescriptionSoliant is a leading provider of educational staffing solutions. We are currently seeking an experienced Education Support Professional to join our team in the Prattville, AL area.Estimated Salary: $45,000 - $60,000 per year, depending on experience.Job OverviewWe are looking for a highly skilled and dedicated Education Support Professional to...

  • Nursing Team Lead

    4 weeks ago

    Prattville, Alabama, United States Baptist Health Full time

    Baptist Health: Nursing Leadership OpportunityBaptist Health, the largest healthcare system in central Alabama, is seeking a dedicated and compassionate Nursing Team Lead to join our team. This role offers a rewarding opportunity for nursing professionals to make a meaningful impact on patient care while fostering a collaborative work environment.**About...

  • Lead Warehouse Supervisor

    4 weeks ago

    Prattville, Alabama, United States Hyundai Transys Georgia Seating System, LLC Full time

    About the RoleWe are seeking an experienced Lead Warehouse Supervisor to join our team at Hyundai Transys Georgia Seating System, LLC. This is a full-time position that offers a competitive salary and comprehensive benefits package.Job SummaryThe Lead Warehouse Supervisor will be responsible for supervising a team of warehouse workers to ensure efficient and...

  • Maintenance Department Lead

    4 days ago

    Prattville, Alabama, United States Home2 Suites Prattville Full time

    Job Summary:We are seeking an experienced Maintenance Technician to join our team at Home2 Suites Prattville. The successful candidate will be responsible for maintaining the overall operation of our facilities, ensuring a safe and clean environment for our guests and staff.About the Job:This is a hands-on role that requires a high level of technical skill...

  • Lead Communication Specialist for Educational Development

    4 weeks ago

    Prattville, Alabama, United States Alabama Department of Education Full time

    Are you passionate about empowering students to become mature, able, and responsible members of society?About the RoleWe are seeking a highly skilled Speech Teacher at Various Schools to join our team. As a Speech Teacher, you will play a vital role in determining individual and class needs, establishing objectives, and implementing activities that cater to...

  • Home Health Nurse Opportunity in Alabama

    4 weeks ago

    Prattville, Alabama, United States Supplemental Health Care Full time

    Company OverviewSUPPLEMENTAL HEALTH CARE is a leading healthcare staffing agency with 40 years of experience. We support talented professionals pursuing their life calling in various settings, including hospitals, home health, and corrections.

  • Home Improvement Specialist

    2 weeks ago

    Prattville, Alabama, United States Bath Planet Full time

    Company OverviewBath Planet of Montgomery is a leading provider of stylish, cost-effective, and low-maintenance bath improvement solutions. Our mission is to deliver exceptional quality and workmanship to homeowners, including those with accessibility needs. With a rigorous pre-qualification process in place, we ensure our sales representatives are equipped...

  • Insurance Relationship Manager

    2 weeks ago

    Prattville, Alabama, United States Mitch Devers - State Farm Agent Full time

    Job DescriptionAbout UsMitch Devers - State Farm Agent is a leading insurance agency dedicated to delivering exceptional customer service and providing personalized solutions for our clients.Salary: $60,000 - $80,000 per year, plus commissionJob SummaryWe are seeking an experienced Account Manager to join our team. As an Account Manager, you will play a...

  • Mental Health Professional

    4 weeks ago

    Prattville, Alabama, United States Baptist Health Full time

    About Baptist HealthBaptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.The Mental Health Technician role at Baptist Health is an exciting opportunity for individuals who are passionate about...

  • Associate Dentist Position

    2 weeks ago

    Prattville, Alabama, United States Aspen Dental Full time

    **About Us**Aspen Dental is a leading dental service organization that puts patients first. We offer a unique blend of clinical excellence, business expertise, and support services to help our dentists succeed.**Why Choose Aspen Dental?**High-income potential: earn up to twice as much as the average private practice*Flexible scheduling: full-time, part-time,...

  • Dentist - Oral Health Specialist

    2 weeks ago

    Prattville, Alabama, United States Aspen Dental Full time

    **Aspen Dental Overview**We are seeking an experienced Dentist to join our team at Aspen Dental, a leading dental service organization. Our mission is to provide high-quality patient care while offering a supportive and collaborative work environment.**Salary and Benefits**$205,000 - $230,000 per yearOur competitive compensation package includes a generous...

  • Nurse Practitioner Primary Care

    2 months ago

    Prattville, United States Medical Care Associates - Prattville Full time

    Job DescriptionJob DescriptionUnder the direct supervision of the Medical Director and/or Collaborative Physician, the Nurse Practitioner is responsible for quality and completeness of assigned medical services. In accordance with standardized procedures, the Nurse Practitioner is responsible for providing primary care to patients through regular health...

  • Travel Rehabilitation Therapist

    4 weeks ago

    Prattville, Alabama, United States Host Healthcare Full time

    Seeking a Physical Therapist to join our team at Host Healthcare, a leading provider of travel healthcare services. As a member of our team, you will have the opportunity to work in a variety of settings, from hospitals to clinics, and experience the flexibility and freedom that comes with travel healthcare.Why Choose Host Healthcare?We are committed to...

  • Travel Nurse RN Position in Prattville, AL

    4 weeks ago

    Prattville, Alabama, United States Ardor Health Solutions Full time

    Job OverviewArdor Health Solutions is a leading medical staffing business seeking a highly skilled travel nurse RN to join their team in Prattville, Alabama.About the RoleThis full-time travel contract position requires an experienced Home Health - HH professional to provide exceptional patient care and support. The ideal candidate will possess a strong...

  • Store Team Member

    4 days ago

    Prattville, Alabama, United States Michaels Stores Full time

    Michaels Stores is a leading creative destination in North America, operating over 1,300 stores in 49 states and Canada. As a Store Team Member - Customer Service, you will be part of a dynamic team that is dedicated to delivering an exceptional shopping experience for our customers.The estimated salary for this position is $14.50 per hour. This hourly rate...

  • Patient Care Specialist

    4 weeks ago

    Prattville, Alabama, United States Baptist Health Full time

    About Baptist HealthBaptist Health is a leading healthcare provider in central Alabama, committed to delivering high-quality care to our community. With a strong presence in Montgomery, Autauga, and Elmore counties, we strive to make a positive impact on the lives of those we serve.The Patient Care Specialist role at Baptist Health is an excellent...

  • Nurse Care Specialist

    4 weeks ago

    Prattville, Alabama, United States Ardor Health Solutions Full time

    Nurse Care Specialist - Travel Contract OpportunityA career-driven travel nurse seeking a new challenge will find this position at Ardor Health Solutions to be an exciting opportunity. This travel nursing job in Prattville, Alabama, requires a skilled Home Health - HH professional with 2+ years of experience and an active AL CenterWell Home Health (CWHH)...

  • Home Health Care Professional

    4 weeks ago

    Prattville, Alabama, United States Ardor Health Solutions Full time

    Job OpportunityArdor Health Solutions is seeking a skilled Home Health Care Professional for a travel nursing position in Prattville, Alabama.Estimated Salary: $120,000 per year.Job OverviewJob Type: Full-time Travel ContractSpecialty: Home HealthDiscipline: RNThis is an excellent opportunity to join our team and work with a reputable healthcare organization...