Patient Service Rep
5 days ago
02250 AMG Highway 50 - Obstetrics/Gynecology
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Mon-Thursday 830-500 and Fri 730-400
Major Responsibilities:
- Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages.
- Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information.
- Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient.
- Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate.
- Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements.
- Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments.
- Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc.
- Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary.
- May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation.
Licensure, Registration, and/or Certification Required:
- None Required.
Education Required:
- High School Graduate.
Experience Required:
- No experience required.
Knowledge, Skills & Abilities Required:
- Excellent customer service skills.
- Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
- Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
- Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
- Excellent organizational skills.
- Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
- Ability to work in a fast paced environment with a strong attention to detail and accuracy.
Physical Requirements and Working Conditions:
- Exposed to normal medical office environment, may be exposed to potentially ill patients.
- Must be able to sit for extended periods of time.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
-
Customer Service Rep
1 month ago
Kenosha, United States Hatch Staffing Full timeCustomer Service Rep: Are you passionate about making someone's day brighter? Do you thrive on solving problems and turning frowns into smiles? If you're a natural communicator with a love for helping others, then a customer service role might be you Customer Service, Service, Retail, Staffing, Customer
-
Patient Service Rep I Med Ctr
6 days ago
Kenosha, United States Advocate Aurora Health Full timeManages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the Patient, Customer Service, Insurance, Service, Retail, Healthcare, Financial
-
Patient Service Rep I Med Ctr
6 days ago
Kenosha, United States Advocate Health Full timeManages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones and collect patient responsibility. Reviews and/or obtains demographic and insurance information and collects patient responsibility. Informs the patient of the organization expectation of payment at time of service. Greets and checks in patients arriving...
-
Patient Service Rep I Med Ctr
7 days ago
Kenosha, United States Advocate Aurora Health Full timeDepartment: 10361 Revenue Cycle - AMCK PAS Status: Part time Benefits Eligible: Yes Hours Per Week: 26 Schedule Details/Additional Information: 1st shift ER. Includes holiday rotation of two holidays per year and every other weekend.52 hours per pay period, 26 hours per week. Schedule is on a two week rotation/pay period and is as follows: Week 1: Sun:...
-
Customer Service Rep
6 days ago
Kenosha, United States Snap-on Full timeOverview CUSTOMER SERVICE REP – BILINGUAL FRENCH-CANADIAN LOCATION: KENOSHA, WI Monday thru Friday, in office. Start and End hours can range between 7am – 7pm. Note: Training approx. 8am-4:30pm-we can be flexible. Customer service representatives interface directly with customers, assisting them with product information, selection, and order...
-
Customer Service Rep
3 months ago
Kenosha, United States Snap-on Full timeOverview: CUSTOMER SERVICE REP BILINGUAL FRENCH-CANADIAN LOCATION: KENOSHA, WI Monday thru Friday, in office. Start and End hours can range between 7am 7pm. Note: Training approx. 8am-4:30pm-we can be flexible. Customer service representatives interface directly with customers, assisting them with product information, selection, and order processing. This...
-
Patient Service Rep
4 weeks ago
Kenosha, United States Advocate Aurora Health Full timeMajor Responsibilities:Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage Patient, Internal, Service, Intern, Healthcare, Business Services, Information, Insurance
-
Patient Service Representative
4 days ago
Kenosha, Wisconsin, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our medical office.Key ResponsibilitiesProvide exceptional customer service to patients and visitors, responding to...
-
Patient Svc Rep I Med Ctr
6 days ago
Kenosha, United States Advocate Aurora Health Full timeManages front desk responsibilities, including greet, check-in, register walk-in patients, answer phones, collect patient responsibility and schedule follow-up patient appointments during the visit closure process. Reviews and/or obtains demographic Patient, Healthcare
-
Overnight Call Taker
2 weeks ago
Kenosha, United States Superior Ambulance Full timeOverview Superior Air-Ground Ambulance Service of Wisconsin, Inc. is the largest independent, locally owned and operated Emergency Medical Service provider in Northern Illinois and Northwest Indiana. We provide wheelchair transportation, Basic Life Support, Advanced Life Support, and Critical Care Ground Transportation; as well as Critical Care Rotary Air...
-
Daytime Call Taker
2 weeks ago
Kenosha, United States Superior Ambulance Full timeOverview Superior Air-Ground Ambulance Service of Wisconsin, Inc. is the largest independent, locally owned and operated Emergency Medical Service provider in Northern Illinois and Northwest Indiana. We provide wheelchair transportation, Basic Life Support, Advanced Life Support, and Critical Care Ground Transportation; as well as Critical Care Rotary Air...
-
Customer Service Representative
2 weeks ago
Kenosha, United States Amtraco Llc Full timeAMTRACO is a global holding company headquartered in Franksville, WI, that manages the shared services of HR, IT, and Finance for its operating units. The four distinct operating units owned by AMTRACO are: EPSI – a distribution company servicing the surface finishing industry with presence in all major global markets. STM – a manufacturer of pressure...
-
Part-time Patient Service Representative
7 days ago
Kenosha, Wisconsin, United States Balance Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Part-time Patient Service Representative to join our team at Balance Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Greeting and Checking In...
-
Customer Service Representative
3 months ago
Kenosha, United States Amtraco Full timeJob DescriptionJob DescriptionAMTRACO is a global holding company headquartered in Franksville, WI, that manages the shared services of HR, IT, and Finance for its operating units. The four distinct operating units owned by AMTRACO are:EPSI – a distribution company servicing the surface finishing industry with presence in all major global markets.STM – a...
-
Part-time Patient Service Representative
4 months ago
Kenosha, United States Balance Health Full timeJob DescriptionJob DescriptionDescription:For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by...
-
Part-time Patient Service Representative
4 weeks ago
Kenosha, United States Balance Health Full timeJob Type Part-time Description For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the...
-
Part-time Patient Service Representative
2 weeks ago
Kenosha, United States Balance Health Full timeJob Type Part-time Description For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the...
-
Part-time Patient Service Representative
4 weeks ago
Kenosha, United States Balance Health Full timeJob Type Part-timeDescriptionFor over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most...
-
Kenosha, Wisconsin, United States Advocate Aurora Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative I to join our team at the Medical Center. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesManage front desk responsibilities, including greeting...
-
Customer Service Representative
3 weeks ago
Kenosha, United States Ariens Full timeJOB REQUIREMENTS: At AriensCo, we build more than exceptional products - we create opportunities that impact careers. Our culture values innovative thinking, hard work and determination. We interact in teams, collaborate together and make decisions quickly. We see growth potential in every team member, and are committed to supporting our employees with...