Tech Army, LLC | Help Desk Analyst
3 weeks ago
Job Details:
Position: Help Desk Analyst
Location: Philadelphia, PA 19122 (Onsite)
Duration: 12+ Months Contract
Job Type- Onsite
Interview- Onsite
Minimum skills and experience:
• Minimum 2 years of experience working in single point of contact help desk.
• Experience using GroupLink’s Everything Helpdesk application.
• Strong customer service skills; telephone etiquette.
• Good team-oriented interpersonal skill.
• Good organizational skills.
• Good analytical and problem-solving skills.
• Good oral and written communications skills (technical and non-technical).
• Strong understanding of the ACD system and trouble ticket process.
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Tech Army, LLC | Help Desk Analyst
3 weeks ago
philadelphia, United States Tech Army, LLC Full timeJob Details:Position: Help Desk AnalystLocation: Philadelphia, PA 19122 (Onsite)Duration: 12+ Months ContractJob Type- OnsiteInterview- Onsite Minimum skills and experience:• Minimum 2 years of experience working in single point of contact help desk.• Experience using GroupLink’s Everything Helpdesk application.• Strong customer service skills;...
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Help Desk Analyst
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Philadelphia, United States Tech Army, LLC Full timeJob Details:Position: Help Desk AnalystLocation: Philadelphia, PA 19122 (Onsite)Duration: 12+ Months ContractJob Type- OnsiteInterview- Onsite Minimum skills and experience:• Minimum 2 years of experience working in single point of contact help desk.• Experience using GroupLink’s Everything Helpdesk application.• Strong customer service skills;...
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