Regional Manager

1 month ago


Exton, United States Citadel Full time
Function

The Regional Manager provides leadership for driving business results and ensures that a positive banking experience is delivered to all customers who use his/her assigned markets. The Regional Manager will develop growth strategies for their assigned markets and be accountable to develop and manage a high performance sales team to meet Citadel's strategic goals. In this role, the Regional Manager is responsible to provide leadership for developing, implementing and maintaining efficient, compliant, customer-centric branch operations in support of the overall retail business plan and strategic vision of the organization.
Results will be gauged on three core competencies: business results, strategic impact and staff development. The Regional Manager will be responsible for up to eight retail markets and a minimum of 45 employees. The Regional Manager is responsible for growing their divisional book of business according to the strategic plan which includes total balances up to $2 billion and households of up to 40,000. The Regional Manager will be expected to cultivate relationships with customers and other community influencers that drive market growth.

Duties and Responsibilities
  • Provides strategic direction and leadership toward the achievement of the organization's pledge, annual goals and objectives.
  • Acts as primary coach and advisor for the Market Managers in their division. Ensures they are effective at market development, people management and operational excellence.
  • Accountable for divisional sales production, service-level standards, and accuracy to ensure a positive banking experience.
  • Participates in the establishment of retail business goals along with the development and implementation of programs.
  • Reviews and evaluates performance to sales plans and business objectives to make changes and take required action to drive results.
  • Actively participates in leadership meetings and management committees as a key member of the retail leadership team.
  • Collaborate with various business units across the organization to seek solutions, improve efficiencies and drive organizational growth. This includes new branch launches and or retrofits.
  • Serves as a retail expert on projects to accomplish organizational objectives in alignment with the strategic plan.
  • Review market analysis based on demographic, competitive and internal information to make recommendations on current and new markets.
  • Responsible for the efficient management of office resources including the submission of annual budget proposals.
  • Advocate for each retail branch to ensure that high standards are being met with regards to the physical environment. This includes landscaping, maintenance, furniture, cleaning, etc.
  • Prepare staff for internal and third-party audits in accordance with Citadel's policies and procedures. Execute any appropriate follow up efforts.
  • Ensures that all retail staff meets the highest standards of safety, compliance, and internal security.
  • Responsible to participate in all personnel actions regarding assigned employees. Including hiring, supervision of training, performance evaluations, appropriate disciplinary actions, including termination of staff within his/her division.
  • Represent and promote Citadel through involvement in professional associations, non-profit boards, community organizations, local business groups, and philanthropic functions.
  • Represent the Citadel Brand.
Qualifications and Education Requirements

Work Experience
  • 10+ years of management-level experience in an FI or other industry. Proven history of growing business in designated market area. Knowledge of financial industry, and financial products and services.
  • Proficient in the use of Microsoft Office Products.
  • Proven history of exceeding business results. Strong analytical and problem solving skills. Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders.
  • Strong interpersonal, communication, facilitation and presentation skills. Ability to work independently and with minimal supervision. Demonstrated ability to work in a team setting. Must be able to apply innovative and effective management techniques to maximize employee performance. Thorough understanding of corporate and industry practices, processes, standards etc. And their impact on project activities is vital. Superior communication and interpersonal (tact, diplomacy, influence etc.).
Education
  • Four year degree with a major in business administration, or relevant education, or professional experience
  • Master's degree preferred

Performance Measurements

Performance is based on the Citadel corporate scorecard as well as departmental and individual goals.

Work Environment

The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit, stand, talk and/or hear for extended periods. The employee will regularly use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to walk, stoop, kneel, crouch, or bend. The employee will be regularly required to walk and move fluidly within a Retail Office or Corporate Office environment. The employee must occasionally lift up to 20 pounds. The position requires close visual acuity. Community events can occur in a variety of locations including indoors, outside, or at local employers who partner with Citadel. There is frequent local travel to Citadel and community sites.

EEO Statement

Citadel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, other protected status, such as race, religion, color, national origin, sex, age. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
  • Regional Manager

    2 weeks ago


    Exton, United States Citadel Full time

    Function The Regional Manager provides leadership for driving business results and ensures that a positive banking experience is delivered to all customers who use his/her assigned markets.The Regional Manager will develop growth strategies for their assigned markets and be accountable to develop and manage a high performance sales team to meet Citadel's...


  • Exton, United States US Med-Equip Full time

    Regional Operations ManagerUS Med-Equip Pennsylvania, United States (Hybrid)Join our life-saving mission! Become part of our fast-growing healthcare company as a Regional Operations Manager. Our Regional Operations Managers oversee the operations of branches in a USME region and the management of its dedicated employees equipping hospitals with medical...


  • Exton, United States West Pharmaceutical Services Full time

    Job Summary : The MRO Category Manager will collaborate with a cross functional group of stakeholders to develop category strategies, analyze spend data to identify opportunities, and lead the team through strategy formulation and execution. This leader will work with manufacturing and functional leaders and the site sourcing team to drive category...


  • Exton, Pennsylvania, United States SERVPRO of Central Delaware County Full time

    About the Role:SERVPRO of Central Delaware County seeks a skilled Business Development Manager to drive our marketing campaigns, oversee the client database, and maintain an active presence at local and regional associations and trade show events.Key Responsibilities:Develop and execute a comprehensive business development plan to meet and/or exceed planned...

  • Managing Consultant

    3 months ago


    exton, United States Trinity Consultants Full time

    Managing Environmental ConsultantOverviewTrinity Consultants, a market leader in environmental consulting, seeks a savvy and technically strong environmental professional to join Trinity’s growing team of consultants in Philadelphia, Pennsylvania. This role will provide leadership in the areas of technical knowledge, client service, business development,...

  • Managing Consultant

    2 months ago


    exton, United States Trinity Consultants Full time

    Managing Environmental ConsultantOverviewTrinity Consultants, a market leader in environmental consulting, seeks a savvy and technically strong environmental professional to join Trinity’s growing team of consultants in Philadelphia, Pennsylvania. This role will provide leadership in the areas of technical knowledge, client service, business development,...

  • Managing Consultant

    6 months ago


    Exton, United States Trinity Consultants Full time

    Managing Environmental ConsultantOverviewTrinity Consultants, a market leader in environmental consulting, seeks a savvy and technically strong environmental professional to join Trinity’s growing team of consultants in Philadelphia, Pennsylvania. This role will provide leadership in the areas of technical knowledge, client service, business development,...


  • Exton, Pennsylvania, United States MVP Recovery Full time

    About MVP RecoveryMVP Recovery is a leading provider of substance abuse treatment programs in the region. We are committed to delivering a comprehensive and patient-centered approach to recovery.As a dynamic and supportive organization, we strive to create a positive working environment that fosters teamwork and collaboration among our staff members.

  • Payroll Manager

    4 weeks ago


    exton, United States United Safety & Survivability Corporation Full time

    United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property. As the global leader in our industry, we push boundaries by utilizing innovation to highly engineer and produce the next generation of safety and survivability...


  • Exton, United States SERVPRO of Central Delaware County Full time

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development SERVPRO of Central Delaware County is hiring a Business Development Manager! Benefits SERVPRO of Central Delaware County offers: Competitive compensation Superior benefits Career...

  • Payroll Manager

    1 month ago


    Exton, United States United Safety and Survivability Corporation Full time

    United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property. As the global leader in our industry, we push boundaries by utilizing innovation to highly engineer and produce the next generation of safety and survivability...

  • Payroll Manager

    1 month ago


    Exton, United States United Safety & Survivability Corporation Full time

    United Safety and Survivability Corporation is committed to delivering the most innovative and reliable safety and survivability solutions our customers can trust to protect life and property. As the global leader in our industry, we push boundaries by utilizing innovation to highly engineer and produce the next generation of safety and survivability...


  • Exton, United States Residence Inn Exton Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...


  • Exton, Pennsylvania, United States NETZSCH United States Full time

    Company OverviewNETZSCH Premier Technologies is a leading manufacturer of milling, mixing, dispersing, and classifying equipment in the North American market. As a subsidiary of the globally operated group of NETZSCH companies, we have an extensive list of machines and various processing solutions.We are renowned as the longest standing provider of...


  • Exton, Pennsylvania, United States ANSYS Full time

    Senior Account Manager - Business Growth ExpertThe Senior Account Manager - Business Growth Expert will be responsible for driving business growth and increasing revenue within assigned accounts. This involves adapting ANSYS engineering simulation products and solutions into customers' engineering environments and product development processes. The...


  • Exton, Pennsylvania, United States West Pharmaceutical Services Full time

    Job DescriptionWe are seeking a highly skilled Technical Site Support Specialist to join our team at West Pharmaceutical Services. This is a unique opportunity to work in a dynamic office environment, collaborating with international teams and leveraging cutting-edge technology to drive the success of our organization.About the RoleThe successful candidate...


  • Exton, United States Pure Water Technology Of Central PA Full time

    Job DescriptionJob DescriptionLocation                                                                       TypeMontgomery/Philadelphia                                        Full-TimeReports to: Exton Office Are you considering a career in sales or want to maximize your sales potential?  We are...

  • Buyer

    4 weeks ago


    Exton, United States The Fountain Group Full time

    Pay: $35-40/hrTitle: Procurement Marketing BuyerDuration: 4 months initiallyLocation: Hybrid in Exton, PA - onsite 3 days a weekDescription:The Buyer is responsible for the drafting and execution of the contract process within predefined thresholds and is expected to work effectively in general procurement aspects.The Buyer must understand the general...


  • Exton, United States West Pharmaceutical Services Full time

    Sr Technical Site Support Requisition ID: 66607 Date: Nov 16, 2024 Location: Exton, Pennsylvania, US Department: Digtl & Transfrmtion Description: This is a 100% onsite role in Exton, PA. Candidates applying must be within a 50 mile radius to the job location. Who We Are: At West, we’re a dedicated team that is connected by a purpose to improve...


  • Exton, United States ProSource Inc Full time

    Audio Video Consultants Inc. is looking for a service and install technician who can rapidly and effectively develop and troubleshoot residential automation systems, communicate well, work in a team environment, and enjoys dynamic work environments. This exciting opportunity is based in Chester County, PA for one of the top A/V companies in the region. We...