Call Center Representative

2 weeks ago


Warrendale, United States Verizon Full time

Cellular Sales is Growing Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality Compensation The highest in the wireless industry



  • Warrendale, United States CareerBuilder Full time

    Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity...


  • Warrendale, United States Dal-Tile Full time

    Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary Objective To ensure effective and...


  • Warrendale, United States Dal-Tile Full time

    Dal-Tile is currently seeking an exceptional **Customer Service Representative** to join our TEAM! As the **Customer Service Representative,** we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. **Primary Objective** To ensure effective...


  • Warrendale, United States Mohawk Industries Inc Full time

    Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary Objective To ensure effective and...


  • Warrendale, United States Daltile Full time

    Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. Primary ObjectiveTo ensure effective and...


  • Warrendale, Pennsylvania, United States Armstrong Group Full time

    Are you looking to make a difference in a rapidly expanding sector? The rising need for smart home security has created an exciting opportunity at Guardian for a Customer Support Representative like you. We offer cutting-edge technology, round-the-clock professional monitoring, and peace of mind to countless customers. Our solutions are installed by skilled...


  • Warrendale, United States ASK Consulting Full time $19

    Job DescriptionJob Description"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job title: Eligibility RepresentativeLocation: Warrendale, PA - 15086 (remote)Duration: 5 months (possible extension)Pay rate: $19.00 per hourJob Description:Regular...


  • Warrendale, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Eligibility Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Warrendale, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-37870Pay Range: $19.50/hour. Employee benefits include, but are not limited to, health insurance...


  • Warrendale, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Eligibility Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Warrendale, PA (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-37870Pay Range: $19.50/hour. Employee benefits include, but are not limited to, health insurance...


  • Warrendale, Pennsylvania, United States Armstrong Group Full time

    About the Role:We are seeking a highly skilled and customer-focused Residential Customer Care Representative to join our team at the Armstrong Group. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring the satisfaction of our national customer base.Key Responsibilities:Provide...


  • Warrendale, United States Pyramid Consulting Full time

    Immediate need for a talented Eligibility Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in Warrendale, PA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-35887 Pay Range: $19.50/hour. Employee benefits include, but are not limited to, health insurance...


  • Warrendale, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Eligibility Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in Warrendale, PA (Remote). Please review the job description below and contact me ASAP if you are interested.Job ID:24-35887Pay Range: $19.50/hour. Employee benefits include, but are not limited to, health insurance...


  • Warrendale, United States Randstad Full time

    Randstad, in partnership with one of the fastest growing companies with an office in Warrendale, is actively seeking a Eligibillty Representatives to join their team! Randstad is known for our desire and ability to match people with companies and positions that will develop their potential. Our relationship with our client is no exception. Self-starters are...


  • Warrendale, United States Careerbuilder-US Full time

    Job Title: Eligibility Representative Job Location: Warrendale, PA within a 50-mile radius. They must be able to come onsite if there are any issues with equipment, internet issues. (Remote but candidates must be local) Job Duration: 6 months+ contract with possibility of extension. Might get converted full-time. Shift Time: Training Schedule...


  • Warrendale, United States Penn Foster Inc Full time

    CUSTOMER SERVICE REPRESENTATIVE We need a Customer Service Representative who can use your customer service and technical background to take great care of our existing customers, help us build relationships with new customers, and help our NEFF team continue to grow. In return for providing our customers with the highest possible level of service, you will...


  • Warrendale, United States Pyramid Consulting Full time

    Immediate need for a talented Eligibility Representative. This is a 06+ Months Contract opportunity with long-term potential and is located in Warrendale, PA (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:24-35887 Pay Range: $19.50/hour. Employee benefits include, but are not limited to, health insurance...


  • Warrendale, United States Pella Windows and Doors by Gunton Corporation Full time

    Job DescriptionJob DescriptionAre you a driven, independent, self-starter who constantly strives to be number one and has a proven track record of developing new and nurturing lasting business relationships?Pella Windows and Doors by Gunton Corporation, an innovative, dynamic, growing company is looking for a Business Development Sales Representative to...


  • Warrendale, United States BCforward Full time

    BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the...


  • Warrendale, United States Magnit Full time

    Title: Eligibility Representative Location: Warrendale, PA - REMOTE Duration: 05+ Months Contract role Pay Rate: $15.00 - $20.00 P/Hour on W2 Job description: Summary: This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. Role: Eligibility Representative Remote - 33726891 ...


  • Warrendale, United States Magnit Full time

    Title: Eligibility RepresentativeLocation: Warrendale, PA - REMOTEDuration: 05+ Months Contract rolePay Rate: $15.00 - $20.00 P/Hour on W2Job description: Summary:This is a temporary contract opportunity with The Cigna Group through Magnit, an enterprise third-party vendor for contingent work. Role: Eligibility RepresentativeRemote - 33726891Skills &...