Quality Assurance Technician
1 week ago
POSITION SUMMARY
The Quality Technician is responsible for inspecting and evaluating products or services to ensure they meet defined quality standards and specifications. They play a key role in maintaining and improving overall product or service quality and ensuring compliance with relevant regulations.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
RESPONSIBILITIES
- Conduct visual inspections and measurements on products or components to ensure they meet specified quality standards.
- Enter data on quality records according to established procedures.
- Report findings in real-time to the Production process and ensure appropriate actions are taken to resolve the quality issue.
- Participate in root causes analysis of quality issues and collaborate with relevant teams to address and implement corrective actions to prevent recurrence.
- Provide training to production and other relevant personnel on quality standards, inspection methods, and best practices.
- Participate in continuous improvement initiatives to enhance overall product or service quality and efficiency.
- Create Work Instructions according to Quality Management System Procedures.
- Other duties and responsibilities that may be added or assigned by management.
COMPETENCIES
Education: High School Diploma or GED required.
Experience: 2+ years’ experience in a production or manufacturing environment.
Skills:
- Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Excellent organizational, problem-solving, and communication skills
- Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources. Excels at time management and is organized and detail-oriented.
- Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Works well in a fast-paced workplace; is good at prioritizing and multi-tasking.
- Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Computer Skills: Proficient in MS Office Suite
Certificates & Licenses: N/A
Other Requirements: Bilingual – English & Spanish
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