Service Manager wanted at Tracy CDJR

9 hours ago

Tracy, United States Tracy Volkswagen Full time

Our loyal customer base has driven our business’s success and we’re seeking the top talent to grow with us

We are seeking an experienced Service Manager to join our team. If you have previous experience and are interested in leading a growing department, apply below

Job Title: Service Manager
 

Summary

Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Ensures that the daily inventory of technicians’ time is consistently sold to service customers.

BENEFITS:

  • Paid training and development
  • Medical, Vision and Dental Benefits
  • 401(k) with company match
  • Paid Holidays
  • Employee appreciation lunches
  • Employee bonus for referrals
  • Employee discounts
  • Free College Courses for Employees and their immediate Family.
  • Excellent culture
  • Room for growth

Essential Duties

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, counsels and monitors the performance of all service department staff.
  • Prepares and administers an annual operating budget for the service department.
  • Maintains reporting systems required by general management and the factory.
  • Attends managers meetings.
  • Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
  • Strives for harmony and teamwork within the department and with all other departments.
  • Develops and implements a marketing plan which promotes new and repeat business.
  • Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
  • Understands and ensures compliance with manufacturer warranty and policy procedures.
  • Accounts for all documents; ensures that none are missing and all are processed correctly.
  • Holds weekly department meetings.
  • Directs and schedules the activities of all department employees.
  • Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
  • Monitors technicians' daily productivity reports and corresponding payroll records.
  • Monitors and follows up on parts orders with the parts manager to ensure availability.
  • Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Informs repair technicians of time allowances on each repair order.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Keeping abreast of new equipment and tools available and recommends purchases.
  • Ensures that the work areas and customer waiting area are kept clean.
  • Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Serves as liaison with factory representatives.
  • Ensures the proper care, storage and inventory of special tools.
  • Ensures that customers' service files are up-to-date and readily available for reference.
  • Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
  • Prepares pricing guides and maintenance menus for frequent labor operations.
  • Handles customer complaints immediately and according to dealership's guidelines.
  • Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
  • Maintains safe work environment.
  • Maintains a professional appearance.
  • Other tasks as assigned.
     

REQUIREMENTS:

  • Technical automotive knowledge
  • Previous Service Manager experience is a huge plus
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience preferred
  • Willing to submit to a background check prior to employment

  • Sales Manager for Tracy Volkswagen

    54 minutes ago

    Tracy, California, United States Tracy Volkswagen Full time

    Job Title: Sales Manager for Tracy VolkswagenWe are seeking an experienced Sales Manager to join our team at Tracy Volkswagen. As a Sales Manager, you will be responsible for leading our sales team to achieve sales targets and providing exceptional customer service.Responsibilities:Lead and manage a team of sales professionals to achieve sales targets and...

  • Service Advisor at Tracy Volkswagen

    2 months ago

    Tracy, United States Tracy Volkswagen Full time

    Tracy Volkwagen is looking for dynamic, energetic, career-oriented professionals who are masters of customer service excellence and love working with people in a fast-paced and challenging environment.We are offering an opportunity for a rewarding career! Our experienced Advisors are earning over $100K per year!!.We offer:Highly competitive...

  • Lot Porter Wanted

    2 days ago

    Tracy, California, United States Tracy Volkswagen Full time

    Tracy Volkswagen Job OpportunityWe are seeking a highly motivated and energetic individual to join our team as a Lot Porter at Tracy Volkswagen. As a valued member of our team, you will play a crucial role in ensuring the smooth operation of our service lot.Responsibilities:Drive vehicles to and from service areas and the lot as needed.Service vehicles with...

  • Automotive Accounts Payable/Receivable Clerk Wanted

    2 weeks ago

    Tracy, California, United States Tracy Volkswagen Full time

    {"title": "Accounts Payable/Receivable Clerk", "content": "Join Our Team at Tracy VolkswagenWe are seeking a highly skilled and organized Accounts Payable/Receivable Clerk to join our team at Tracy Volkswagen. As a family-owned and operated local automotive dealership group, we pride ourselves on providing exceptional customer service and a positive work...

  • Traveling Registered Nurse

    3 weeks ago

    Tracy, California, United States Sutter Tracy Community Hospital Full time

    Job DetailsSutter Tracy Community Hospital is seeking a skilled Traveling Registered Nurse to join our team. As a Travel Nurse, you will have the opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care and collaborating with our experienced healthcare professionals.ResponsibilitiesProvide direct patient care to...

  • Substitute Food Service Worker Position at Tracy Unified School District

    2 weeks ago

    Tracy, California, United States Tracy Unified School District Full time

    Job SummaryWe are seeking a qualified Substitute Food Service Worker to join our team at Tracy Unified School District. As a Substitute Food Service Worker, you will be responsible for providing food service support to our students and staff.Key ResponsibilitiesPrepare and serve meals to students and staffEnsure a clean and safe food service...

  • Automotive Service Technician

    3 hours ago

    Tracy, California, United States Tracy Volkswagen Full time

    Job Opportunity at Tracy VolkswagenWe are seeking a skilled Automotive Service Technician to join our team at Tracy Volkswagen. As a key member of our service department, you will play a critical role in delivering exceptional customer experiences and ensuring the highest quality of workmanship.Key Responsibilities:Perform routine maintenance and repairs on...

  • Automotive Dealership Accounts Payable/Receivable Clerk Wanted

    4 months ago

    Tracy, United States Tracy Volkswagen Full time

    Tracy Volkswagen is a family-owned and operated local automotive dealership group proudly serving Madera and surrounding counties.We are looking for an individual with a minimum of 2 years of experience in Accounts Payable and Accounts Receivable/Accounting.It is vital that applicants have the ability to establish and maintain a working relationship with our...

  • Customer Service Consultant at

    4 weeks ago

    Tracy, California, United States Tracy Volkswagen Full time

    Join the Team at Tracy Volkswagen!Tracy Volkswagen is in search of enthusiastic, motivated, and career-driven individuals who excel in customer service and thrive in a dynamic and fast-paced setting.We provide a pathway to a fulfilling career, with our seasoned Advisors earning upwards of $100K annually.What We Offer:Competitive salary structureComprehensive...

  • Front Desk Associate

    4 weeks ago

    Tracy, California, United States Brookdale Tracy Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Brookdale Tracy. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and visitors.Key ResponsibilitiesGreets and Assists Visitors: Greet all visitors entering the community,...

  • Front Desk Associate

    4 weeks ago

    Tracy, California, United States Brookdale Tracy Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Brookdale Tracy. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and visitors.Key ResponsibilitiesGreets and Assists Visitors: Greet all visitors entering the community,...

  • Front Desk Associate

    4 weeks ago

    Tracy, California, United States Brookdale Tracy Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Receptionist at Brookdale Tracy. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and visitors.Key ResponsibilitiesGreets and Assists Visitors: Greet all visitors entering the community,...

  • Food Service Associate

    4 weeks ago

    Tracy, California, United States Tracy Unified School District Full time

    Essential Qualifications:Completed application form.Successful completion of the District's Food Service Worker examination. If selected, candidates will be contacted to arrange a time for the examination. Applicants may enhance their qualifications by submitting additional documents such as a cover letter, resume, academic transcripts, or certifications;...

  • Customer Service Representative

    4 weeks ago

    Tracy, California, United States Tracy Toyota Full time

    Position Overview: The Cashier at Tracy Toyota plays a crucial role in managing financial transactions and ensuring customer satisfaction. Reporting Structure: This position reports directly to the Service Manager or Controller. Role Responsibilities:Process payments from customers through cash, checks, and credit cards, ensuring accurate recording of all...

  • Food Service Associate

    4 weeks ago

    Tracy, California, United States Tracy Unified School District Full time

    Essential Qualifications:Completed application form.Successful completion of the Food Service Worker examination as mandated by the District. If selected, candidates will be contacted to arrange a time for the examination. Applicants may enhance their application by including a cover letter, resume, academic transcripts, certifications, etc.; however, these...

  • Service Advisor

    2 hours ago

    Tracy, California, United States Tracy Toyota Full time

    Job Title: Service AdvisorAt Tracy Toyota, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide accurate and timely estimates for repairs and maintenanceCommunicate effectively...

  • Service Advisor

    4 weeks ago

    Tracy, California, United States Tracy Volkswagen Full time

    We are seeking a highly skilled and customer-focused Service Advisor to join our team at Tracy Volkswagen. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key Responsibilities:Greet customers promptly and provide a...

  • Lot Attendant/Porter

    3 weeks ago

    Tracy, California, United States Tracy Toyota Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Lot Attendant/Porter to join our Service Department team at Tracy Toyota. As a key member of our team, you will be responsible for maintaining a clean and well-organized Service Department and Customer drive-through area.Key ResponsibilitiesMoving cars as directed by management and in...

  • Food Service Staff Member

    4 weeks ago

    Tracy, California, United States Tracy Unified School District Full time

    Essential Qualifications:Completed application form.Successful completion of the Food Service Worker examination as mandated by the District. If selected, candidates will be contacted to arrange a time for the examination. Applicants are encouraged to enhance their application by providing additional documents such as a cover letter, resume, academic...

  • Lodging Services Cleaner

    4 weeks ago

    Tracy, California, United States Fairfield Inn Tracy Full time

    Compensation Type: Hourly Company Overview: Fairfield Inn Tracy is part of a renowned hospitality management group recognized for its commitment to exceptional service and guest satisfaction. Our properties are strategically located in key areas, providing a welcoming atmosphere for travelers.Position Overview: The Room Attendant plays a crucial role in...