Technical Support Representative
1 month ago
Job Description :
Serves as the customer service liaison between Safe Step associates, external sales representatives, and external construction installers and the IT department for purposes of prompt incident resolution.
Must haves:
1-3 years in a technical support center/customer facing
1-3 years Microsoft support/Windows Office 365
Responsibilities:
The IT Support Technician is expected to provide technical support for any issue reported within Corporate standards.
Assist with iPad management via JAMF (Apple device management platform-can be trained) and iPad issue resolution.
Support asset management activities, to include laptop setups, laptop lease end returns management, printer setup and configuration, and assist with equipment orders.
Provide on-site support to Safe Step associates and for meeting room conferencing equipment.
Develop a solid understanding of the relationship between hardware, software and business systems processes.
Perform duties as requested by management.
Heavily utilize training, documentation/knowledge, and peers to develop Troubleshooting and Research skills.
Consistently document and troubleshoot any reported issue.
Develop and maintain strong relationships within the IT department.
Develop and maintain understanding of Corporate and IT policies and procedures.
Develop good verbal and written communication skills.
Develop “creative thinking” in troubleshooting techniques.
Develop solid customer service and follow-up skills.
Comply with defined ITIL processes.
-
Technical Support Representative
4 weeks ago
nashville, United States HireTalent - Diversity Staffing & Recruiting Firm Full timeJob Description :Serves as the customer service liaison between Safe Step associates, external sales representatives, and external construction installers and the IT department for purposes of prompt incident resolution.Must haves:1-3 years in a technical support center/customer facing1-3 years Microsoft support/Windows Office 365Responsibilities:The IT...
-
Technical Support Representative
1 month ago
Nashville, United States HireTalent - Diversity Staffing & Recruiting Firm Full timeJob Description :Serves as the customer service liaison between Safe Step associates, external sales representatives, and external construction installers and the IT department for purposes of prompt incident resolution.Must haves:1-3 years in a technical support center/customer facing1-3 years Microsoft support/Windows Office 365Responsibilities:The IT...
-
Technical Support Representative
2 weeks ago
Nashville, TN, United States HireTalent - Diversity Staffing & Recruiting Firm Full timeJob Description :Serves as the customer service liaison between Safe Step associates, external sales representatives, and external construction installers and the IT department for purposes of prompt incident resolution.Must haves:1-3 years in a technical support center/customer facing1-3 years Microsoft support/Windows Office 365Responsibilities:The IT...
-
Technical Field Representative
2 weeks ago
Nashville, United States Nippon Paint Automotive Americas, Inc. Full timeNippon Paint Automotive Americas Inc. (NPAA) offers employees a generous earned bonus structure including monthly hourly attendance bonuses, merit increases and a annual bonus incentive plan. Employees receive 11 paid holidays per year, earn paid time off, can enroll in comprehensive health and welfare plans and a 401K plan with an exceptional company match....
-
Technical Field Representative
2 weeks ago
Nashville, United States Nippon Paint Automotive Americas, Inc. Full timeNippon Paint Automotive Americas Inc. (NPAA) offers employees a generous earned bonus structure including monthly hourly attendance bonuses, merit increases and a annual bonus incentive plan. Employees receive 11 paid holidays per year, earn paid time off, can enroll in comprehensive health and welfare plans and a 401K plan with an exceptional company match....
-
Technical Representative
4 weeks ago
Nashville, Tennessee, United States CentiMark Full timeCentriMark Corporation, a leading commercial/industrial roofing company, seeks an entry-level Technical Representative to support sales teams in our Nashville office.We offer on-the-job training, competitive benefits, and opportunities for growth. Successful candidates will demonstrate initiative, a strong work ethic, and attention to detail.Key...
-
Technical Service Representative
4 weeks ago
Nashville, Tennessee, United States Sparrow Company Full timeJob OverviewSparrow Company is seeking a skilled Technical Service Representative to support our sales team and provide technical expertise to customers. The ideal candidate will have a strong background in the concrete, masonry, or cement industries and excellent communication skills.Key Responsibilities:Assist sales personnel in enhancing the customer...
-
IT Support Representative
2 weeks ago
nashville, United States HireTalent - Diversity Staffing & Recruiting Firm Full timeJob Description:Title: IT Support RepresentativeLocation: Nashville, TN, 37214Duration: 6+ Months ContractHybrid - 3 days in office and 2 days at home per week, unless specific activities require otherwise, 9 am to 5pmSummary:Serves as the customer service liaison between Safe Step associates, external sales representatives, and external construction...
-
IT Support Representative
4 weeks ago
nashville, United States HireTalent - Diversity Staffing & Recruiting Firm Full timeJob Description:Title: IT Support RepresentativeLocation: Nashville, TN, 37214Duration: 6+ Months ContractHybrid - 3 days in office and 2 days at home per week, unless specific activities require otherwise, 9 am to 5pmSummary:Serves as the customer service liaison between Safe Step associates, external sales representatives, and external construction...
-
Technical Support Specialist
3 weeks ago
Nashville, Tennessee, United States HireTalent - Diversity Staffing & Recruiting Firm Full timeJob Summary:Serves as the primary point of contact between Safe Step associates, external sales representatives, and external construction installers and the IT department for prompt incident resolution.Key Responsibilities:Provide technical support for any issue reported within Corporate standards.Assist with iPad management via JAMF and resolve...
-
IT Support Representative
1 month ago
Nashville, United States HireTalent - Diversity Staffing & Recruiting Firm Full timeJob Description:Title: IT Support RepresentativeLocation: Nashville, TN, 37214Duration: 6+ Months ContractHybrid - 3 days in office and 2 days at home per week, unless specific activities require otherwise, 9 am to 5pmSummary:Serves as the customer service liaison between Safe Step associates, external sales representatives, and external construction...
-
Technical Support Specialist
4 weeks ago
Nashville, Tennessee, United States TEKsystems Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at TEKsystems. The ideal candidate will have a strong background in troubleshooting and resolving technical issues with hardware and software systems.Key Responsibilities:Diagnose and resolve technical issues with hardware or software systemsConsult with users to understand...
-
Technical Support Specialist
3 weeks ago
Nashville, Tennessee, United States Motorola Solutions Full time**Job Summary**Motorola Solutions is seeking a skilled Technical Support Specialist to join our PremierOne Support team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via phone and email, as well as responding to tickets through a web portal.**Key Responsibilities**Supports and configures the...
-
Technical Support Engineer
2 weeks ago
Nashville, United States i3 Verticals Full timeJOB TITLE: Technical Support Engineer DEPARTMENT: Technical Support REPORTS TO: Technical Support Manager JOB LOCATION: Remote (U. S. Based) SUMMARY OF POSITION: The Technical Support Engineer is a dynamic and energetic individual that plays an important role by being the first point of contact for issues reported by our customers on our software...
-
Technical Support Specialist
4 weeks ago
Nashville, Tennessee, United States Main Street Health Full timeJob SummaryThe Help Desk Technician role at Main Street Health is a critical position that requires a strong technical background and excellent communication skills. As a Help Desk Technician, you will be responsible for providing technical support to on-site and remote team members, troubleshooting and resolving IT issues, and maintaining inventory of...
-
Technical Support Specialist
4 weeks ago
Nashville, Tennessee, United States Insight Global Full timeService Desk TechnicianWe are seeking a highly skilled Service Desk Technician to join our team at Insight Global. As a Service Desk Technician, you will be responsible for providing technical support to our clients in the greater Nashville, TN area. Your primary focus will be on supporting POS hardware and software for Genesco Retail Stores in Canada.Key...
-
Technical Support Specialist
3 weeks ago
Nashville, Tennessee, United States StaffSource Full timeJob SummaryThe Technical Support Specialist will act as a tier-3 resource for escalated service issues, responsible for monitoring and managing automated alerting systems. This role emphasizes prioritizing client-facing issues while balancing proactive tasks such as monitoring and alert response to improve overall service quality.Key ResponsibilitiesReceive...
-
Technical Support Associate
4 weeks ago
Nashville, Tennessee, United States Pyramid Consulting, Inc Full timeJob Title: Technical Customer Support Associate AnalystJob Summary: We are seeking a talented Technical Customer Support Associate Analyst to join our team at Pyramid Consulting, Inc. This is a 12+ months contract opportunity with long-term potential and is located in Nashville, TN.Key Responsibilities:Technical Assistance & Innovation: Provide basic...
-
Technical Support Specialist
4 weeks ago
Nashville, Tennessee, United States Apex Systems Full timeApex Systems is seeking a skilled Desktop Support Technician to join their team. As a Desktop Support Technician, you will be responsible for providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring that all equipment is properly set up and configured.Key Responsibilities:Arrive onsite at appointed time and...
-
Technical Support Specialist
3 weeks ago
Nashville, Tennessee, United States Concept Technology Inc. Full timeWe are a dynamic team of IT professionals at Concept Technology Inc. looking for a skilled Technical Support Specialist to join our ranks.As a key member of our team, you will provide top-notch technical support and equipment installations for our clients, ensuring seamless service delivery.Key responsibilities include:Providing remote and onsite technical...