Account Manager
2 weeks ago
Gannett Co., Inc. (NYSE: GCI) is a diversified media company with expansive reach at the national and local level dedicated to empowering and enriching communities. We seek to inspire, inform, and connect audiences as a scalable, growth focused media and digital marketing solutions company. We endeavor to deliver essential content, marketing solutions, and experiences for curated audiences, advertisers, consumers, and stakeholders by leveraging our diverse teams and suite of products to enrich the local communities and businesses we serve. Our current portfolio of trusted media brands includes the USA TODAY NETWORK, comprised of the national publication, USA TODAY, and local media organizations in the United States, and Newsquest, a wholly-owned subsidiary operating in the United Kingdom. Our digital marketing solutions brand, LocaliQ, uses innovation and software to enable small and medium-sized businesses to grow, and USA TODAY NETWORK Ventures, our events division, creates impactful consumer engagements, promotions, and races. Gannett open roles are featured on various external job boards. When applying to a position at Gannett, you should be completing an application on Gannett Careers via Dayforce. Job postings directing you to complete an application on other external sites may not be valid. To connect with us, visit www.gannett.com
The LOCALiQ Digital Marketing team is looking for an Account Manager to play a key role in our sales Organization. This position is remote (no office) but you must live in the NE Region of the U.S. due to the clients supported.
The Account Manager will work exclusively with a top performing sales consultant to help grow and retain their clients. They also communicate directly with current clients regarding their advertising campaigns, renewal, performance, metrics and several additional facets of our emerging technology on a regular basis.
Job Skills & Responsibilities:
- Ensure effective client interaction and communication within our existing client base to enhance retention rates.
- Building rapport and strong relationships with existing client base to increase retention.
- Media expert on all digital solution products & their functionalities.
- Ability to explain complex technical concepts to potential and current clients.
- Solve technical issues; interface with multiple support organizations within LocaliQ.
- Manage advertising campaign order entry efficiently.
- Help manage all necessary paperwork and assist clients through the on-boarding, including, collecting and processing client payments through the advertising platform.
- Monitor the performance of all advertising campaigns and report findings to the salesperson and other campaign managers on a regular basis.
- Managing advertising renewals and assisting in running renewal meetings
- Support salesperson in updating Salesforce.com and Monday.com with all prospect and client information.
- Support salesperson with meeting preparation, proposal creation, contract distribution, and gathering marketing materials as needed.
- Perform general administrative duties as required.
- 3+ years working experience in a marketing, sales (inside or outside) or customer service role
- Experience in the clinical trials/patient recruitment industry or healthcare sector is a plus.
- Solid 1-5 years of experience working in Digital Advertising
- Proficient use of Microsoft Office applications including Microsoft Word, Excel and PowerPoint
- Intellectually curious in the online, digital, and interactive marketing world
- Familiarity with CRM tools, such as Salesforce.com, SAP, Monday.com or other database systems
- Facebook advertising experience is a plus.
- English is Preferred
- Unparalleled digital and marketing training for continuous learning
- Intensive 2-3 week onboarding for new hires
- Outstanding Benefit options including: Comprehensive Health, Dental, Vision, HSA, FSA, Life Insurance, Pet Insurance, 401K and more.
- Generous MTO Time off package including Company Paid Holidays
- Energized and passionate team with a fun and flexible workplace
#LI-remote
Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee's race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant's disability or religion, to complete this employment application and/or any other process in connection with an individuals' application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.'s Recruitment Department at Recruit@gannett.com.
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