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Sun Prairie, United States Cardinal Heating & Air Conditioning Inc Full timeJob DescriptionJob DescriptionBENEFITSMedical Insurance:Health: 50% of the premium is covered by CardinalDental: 50% of the premium is covered by CardinalLife insurance: $50,000 is covered by Cardinal401K with a 4% Company MatchUniform allowancePaid Continuing EducationPaid Holidays and PTOPhone reimbursement OR company-provided phonePlus more!OUR CORE...
Customer Liaison
4 months ago
BENEFITS
- Medical Insurance:
- Health: 50% of the premium is covered by Cardinal
- Dental: 50% of the premium is covered by Cardinal
- Life insurance: $10,000 is covered by Cardinal
- 401K with a 4% Company Match
- Uniform allowance
- Paid Continuing Education
- Paid Holidays and PTO
- Plus more
OUR CORE VALUES
- Teamwork: Support the growth & development of team members to achieve personal & professional success
- Forward Thinking: Continuously educating ourselves to exceed the industry standard
- Customer First: Going the extra mile to exceed expectations
- Do What's Right: Uphold the highest standards of honesty & integrity
- Committed to Excellence: Focused on results & value high performance
RESPONSIBILITIES
- Manage the Duct/Dryer vent cleaning technicians
- Updating customers at specific times throughout the day with services. This includes rescheduling appointments, accommodating customer needs
- Prioritizing calls, debriefing with technicians, ensuring all calls are completed, dispatching after-hour calls, and handling digital leads
- Backup to CSR's, Dispatchers, Digital Lead Specialist, and the Install Coordinator when needed
- Communicate clearly with team members and stay updated on training and educational opportunities to perform these duties efficiently
Cardinal Heating & Air Conditioning is looking for YOU Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at www.cardinalservice.com
Cardinal is an equal-opportunity employer.