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Customer Service Liaison

2 months ago

Grand Prairie, Texas, United States LKQ Full time
Job Overview

At LKQ, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

Responsibilities

* Provide timely and effective communication with customers via phone, email, and other channels
* Respond to customer inquiries and resolve issues in a professional and courteous manner
* Collaborate with distribution centers to ensure accurate documentation and information
* Utilize knowledge of eBay and e-commerce sites to provide informed support
* Maintain accurate records and data entry
* Generate sales from online leads
* Perform other duties as assigned

Requirements

* High School graduate required
* Excellent written and verbal communication skills
* Ability to work well with others and provide exceptional customer service
* Proficiency in Microsoft Office software
* Ability to work in a fast-paced environment with frequent interruptions

Working Conditions

* This position requires sitting, standing, bending, and lifting
* Must be physically able to lift boxes weighing approximately 30 lbs

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.