Customer Relations Associate
2 weeks ago
Salary/Pay Rate/Compensation: Competitive salary based on experience.
Why you should apply to be a Customer Relations Associate:
• Competitive salary and benefits package.
• Opportunity to work with a leading medical device company.
• Collaborative and supportive work environment.
• Chance to make a difference by providing superior customer satisfaction.
What’s a typical day as a Customer Relations Associate? You’ll be:
• Providing support for set-up and changes to accounts in the customer master database.
• Processing implant cards, including preparation, scanning, and maintenance.
• Administering weekly reports for unbilled data and collecting purchase orders from customers.
• Maintaining customer contacts through SFDC.
• Assisting the sales, customer service, and regional teams as necessary.
• Establishing a thorough understanding of the products and effectively communicating information.
• Utilizing excellent customer service skills to assist customers and internal sales representatives.
• Supporting all business aspects in accordance with industry standards and requirements.
This job might be an outstanding fit if you:
• Have a high school diploma, (with some college preferred.)
• Are proficient with Microsoft Office Suite (Word, Excel, Outlook).
• Demonstrate excellent organizational skills and the ability to handle multiple tasks.
• Have strong communication skills, both verbal and written.
• Are detail-oriented and dependable with consistent attendance.
• Have a minimum of 2 years of customer service experience.
• Have experience working with data within database environments.
• Have experience working in a regulated industry, such as medical device or healthcare (strongly preferred).
What happens next: Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Relations Associate today
#GRACE
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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