Lead Teller

2 weeks ago

Houston, United States Western Union Full time

Lead Teller - Bilingual English/Spanish - Houston, TX


Are you passionate about customer service? Do you like helping others move money globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as a Lead Teller



Western Union powers your pursuit.


As a Front Line Associate (FLA), you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays.



Role Responsibilities



  • Provide training/guidance for all Tellers and Senior Tellers.
  • Review cash deposits and process cash transfers.
  • Reconcile store‘s daily money transfer activity and cash position.
  • Schedule hours for all store associates.
  • Develop Marketing Plans for location.
  • Primary hours will be afternoon to evening hours including weekends with additional coverage including holidays and overnight hours.

Role Requirements



  • 5-10 years of Teller experience.
  • Experience with customer service and money handling.
  • Fluency in English and Spanish is required.
  • Microsoft Office Skills/Computer Skills.
  • Experience working within compliance standards, following standard operating procedures.
  • Experience working in a client facing position providing excellent customer service support.
  • Ability to open and close store locations and provide leadership oversite to other Tellers.

We make financial services accessible to humans everywhere. Join us for what‘s next. Western Union is positioned to become the world‘s most accessible financial services company -transforming lives and communities. We‘re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.



Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You‘ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you‘re ready to help drive the future of financial services, it‘s time for Western Union. Learn more about our purpose and people at .



Salary The hourly rate is $23.50 per hour.



Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.



Location (in-person): Bellaire: 5716 H Bellaire Blv, Houston, TX


Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.


Western Union has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the office full-time.



Schedule


Our Houston, TX location has standard operation hours Sunday - Saturday, 9:00 AM - 8:00 PM CT. The Teller will work 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.



We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.



#LI-GV1





Estimated Job Posting End Date:


11-04-2024


This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.



  • Lead Teller

    2 weeks ago

    Houston, Texas, United States Western Union Full time

    Lead Teller Job DescriptionJob Summary: We are seeking a highly skilled and experienced Lead Teller to join our team at Western Union. As a Lead Teller, you will be responsible for providing exceptional customer service, managing cash deposits, and processing cash transfers.Key Responsibilities:Provide training and guidance to Tellers and Senior...

  • Lead Teller

    2 weeks ago

    Houston, Texas, United States Western Union Full time

    Western Union is seeking a highly skilled and bilingual Lead Teller to join our team in Houston, TX.As a Lead Teller, you will be responsible for providing exceptional customer service, training and guiding Tellers and Senior Tellers, and ensuring the smooth operation of our store.Key Responsibilities:Provide training and guidance to Tellers and Senior...

  • Teller Lead

    2 weeks ago

    Houston, Texas, United States SPACE CITY CREDIT UNION Full time

    Job SummaryThe Lead Teller serves as the primary point of contact for members, providing exceptional service and support in all transactions. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide Above and Beyond customer service to credit union...

  • Lead Teller – Bilingual English/Spanish

    2 weeks ago

    Houston, United States Western Union Full time

    Lead Teller – Bilingual English/Spanish - Houston, TX Are you passionate about customer service? Do you like helping others move money globally? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Western Union as a Lead Teller! Western Union...

  • Lead Teller

    1 week ago

    Houston, Texas, United States Western Union Full time

    Customer Service Lead - Fluent in English and SpanishAre you passionate about delivering exceptional customer experiences? Do you have a knack for leading and guiding others? Western Union is seeking a Customer Service Lead to join our team in Houston, TX.Key Responsibilities:Provide training and guidance to Tellers and Senior TellersReview cash deposits and...

  • Teller Supervisor

    4 days ago

    Houston, Texas, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a skilled Teller Supervisor to join our team. As a Teller Supervisor, you will be responsible for coaching and mentoring tellers to deliver exceptional customer service and improve customer financial well-being.Key ResponsibilitiesCoach and mentor tellers to improve customer service skills and increase...

  • Lead Teller

    2 weeks ago

    Houston, United States Western Union Full time

    Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.Lead Teller - Bilingual English/Spanish - Houston, TXAre you passionate about customer service? Do you like helping others move money globally? Are you interested in joining a globally diverse organization where our unique contributions are...

  • Teller Supervisor

    2 weeks ago

    Houston, Texas, United States Space City Credit Union Full time

    Job SummaryThe Lead Teller is the primary point of contact for members, providing exceptional service and support in a fast-paced environment. This role requires strong communication skills, attention to detail, and the ability to multitask.Key ResponsibilitiesProvide Above and Beyond customer service to credit union members, ensuring a positive experience...

  • Senior Client Service Associate Lead

    3 weeks ago

    Houston, Texas, United States BankTalent HQ Full time

    Job Title: Senior Client Service Associate LeadWe are seeking a highly skilled and experienced Senior Client Service Associate Lead to join our team at BankTalent HQ. As a key member of our banking center, you will be responsible for providing exceptional customer service to our clients and customers.Key Responsibilities:Assist in mentoring and coaching...

  • Senior Client Service Associate

    2 months ago

    Houston, United States BankTalent HQ Full time

    At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who...

  • Senior Client Service Associate

    3 months ago

    Houston, United States BankTalent HQ Full time

    At Amegy Bank, people and culture are at the heart of everything we do. Everyone counts isn't just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who...

  • Senior Client Service Associate Lead

    4 weeks ago

    Houston, Texas, United States BankTalent HQ Full time

    Job Title: Senior Client Service AssociateAt BankTalent HQ, we're committed to creating a diverse and inclusive team that delivers exceptional customer service to our clients and customers. We're seeking a Senior Client Service Associate to join our team at our Holcombe-Greenbriar banking center in Houston, TX.Key Responsibilities:Mentor and coach Client...

  • Banking Operations Supervisor

    4 days ago

    Houston, Texas, United States PNC Full time

    Job SummaryWe are seeking a highly skilled Banking Operations Supervisor to join our team at PNC. As a key member of our Retail Branch organization, you will play a critical role in coaching and mentoring Tellers to deliver exceptional customer service and drive business growth.Key ResponsibilitiesCoach and mentor Tellers to improve customer service skills...

  • Client Services Representative

    4 days ago

    Houston, Texas, United States Texas First Bank . Insurance Full time

    Job SummaryThe Client Services Professional will be responsible for providing exceptional customer service and assisting clients at the teller line and new accounts desk. This role requires a strong understanding of banking products and services, as well as excellent communication and interpersonal skills.Responsibilities and DutiesAssist clients with...

  • Relationship Specialist

    1 month ago

    Houston, Texas, United States SmartFinancial , Inc. Full time

    Job Title: PT-30 Relationship SpecialistJob Summary:The PT-30 Relationship Specialist is a part-time, onsite position responsible for building relationships with current and potential membership. This role involves meeting immediate needs, consulting on future needs, and recommending credit union products and services to meet those needs.Key...

  • Customer Service Representative

    4 days ago

    Houston, Texas, United States PNC Full time

    Job SummaryPNC is seeking a highly skilled and customer-focused individual to join our Retail Branch organization as a Teller and Customer Experience Specialist. In this role, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, and educate customers on new technology and banking products.Key...

  • Bilingual Banking Center Manager

    2 weeks ago

    Houston, Texas, United States Prosperity Bank Full time

    Job Title: Bilingual Banking Center ManagerProsperity Bank is seeking a highly skilled and experienced Bilingual Banking Center Manager to lead our banking center team. As a key member of our team, you will be responsible for directing and administering the operational efforts of the banking center, ensuring that established policies and procedures are...

  • Window Teller

    2 months ago

    Houston, United States Openwork Full time $15

    Customer Service - Cashier at Harris County Tax OfficeAre you passionate about serving your community and looking for a rewarding role? The Harris County Tax Office is seeking motivated and detail-oriented individuals to join their team as Customer Service Cashiers. This is an exciting opportunity to work with a well-established organization committed to...

  • Branch Operations Manager

    2 weeks ago

    Houston, Texas, United States Greater Texas Credit Union Full time

    {"title": "Branch Operations Supervisor", "description": "Job SummaryWe are seeking a highly skilled Branch Operations Supervisor to join our team at Greater Texas Credit Union. As a key member of our branch operations team, you will be responsible for directing all aspects of day-to-day branch operations, including leadership over the Branch Associate and...

  • Branch Supervisor

    2 months ago

    Houston, Texas, United States Aggieland Credit Union Full time

    Job DescriptionAggieland Credit Union is seeking a highly skilled Branch Operations Supervisor to join our team.We are a 70-year-old organization dedicated to building long-term relationships with our members and the community. We value individuals who are passionate about helping others and creating meaningful connections.As a Branch Operations Supervisor,...