Patient Services Manager
7 months ago
Patient Services Manager, Hospital Food Service
Bench Position
Salary 63,000.00
Patient Services Manager
Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create an environment that is effective and productive, and that takes pride in delivering quality service every time.
Responsibilities
- Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
- Lead and manage team member recruiting, training, development
- Perform daily inspections and assessments and coach and counsel team members
- Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs
- Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment
- Take action and provide excellent customer service to correct any issues that occur
- Implement, manage, and maintain the patient ambassador program for high-quality service
- Collaborate with department, facility, and company leadership to achieve goals
Skills
- Interpersonal Skills: Ability to interact with individuals of all backgrounds
- Communication: Effective written, spoken, and non-verbal communication
- Customer Service: Service-oriented mentality with a focus on exceeding expectations
- Professionalism: Maintain a positive and professional demeanor
- Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
- Team Player: Willingness to provide support where needed to achieve outcomes
- Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
- Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
- Experience managing a team and in customer service
- Computer experience with word processing, spreadsheets, and various software
- Must be willing to relocate for promotion opportunities
Not Required but a Big Plus
- Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian preferred
What We Offer
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee assistance program (EAP)
- Employee resource groups (ERGs)
- Career development and ongoing training
Important to Know
- Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
- Veterans and candidates with military experience are encouraged to apply.
- HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
App-CNS
-
Patient Services Manager
5 months ago
Madison, United States HHS Culinary and Nutrition Solutions, LLC Full timePatient Services Manager, Hospital Food Service Bench Position Salary 63,000.00 Patient Services Manager Be an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create an environment that is effective and productive, and that...
-
Patient Services Manager
7 months ago
Madison, United States HHS Culinary and Nutrition Solutions, LLC Full timePatient Services Manager, Hospital Food Service Bench Position Salary 63,000.00Patient Services ManagerBe an integral part of the healing process by ensuring food quality, service, safety, and sanitation are provided for all patients. Lead a goal-oriented patient ambassador team to create an environment that is effective and productive, and that takes pride...
-
Patient Service Representative
5 days ago
Madison, Wisconsin, United States Aspen Dental Full timeJob Title: Patient Experience CoordinatorWe are seeking a highly skilled and compassionate Patient Experience Coordinator to join our team at Aspen Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient service and creating lasting impressions that build trust and loyalty with patients.About the Role:You...
-
Patient Service Coordinator
19 hours ago
Madison, Wisconsin, United States First Choice Dental Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at First Choice Dental. This role is responsible for providing exceptional patient service, ensuring seamless communication between patients and clinical staff, and maintaining accurate records.Responsibilities:Patient Check-In: Greet patients...
-
Senior Residential Services Manager
4 weeks ago
Madison, Wisconsin, United States PorchLight Services Full timeAbout the JobPorchLight Services is seeking a highly skilled Senior Residential Services Manager to lead our residential services team.Job Summary:The Senior Residential Services Manager is responsible for overseeing the daily operations of our residential services, including managing staff, developing and implementing individualized service plans, and...
-
Service Delivery Manager
4 days ago
Madison, Alabama, United States Best Care Home Services Full timeJob OverviewWe are seeking a highly skilled Service Delivery Manager to join our team at Best Care Home Services. This is a fantastic opportunity for an experienced dispatcher to utilize their skills in scheduling, route optimization, and field service coordination.Key ResponsibilitiesScheduling and Dispatching: Efficiently schedule and dispatch...
-
Patient Care Manager
6 months ago
Madison, United States Heartland of Perrysburg Full timeOur Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for...
-
Valet Service Operations Manager
4 weeks ago
Madison, Wisconsin, United States Parking Management Services Full timeUnlock Your Leadership Potential as a Valet Guest Service ManagerWe are seeking an exceptional leader to oversee the day-to-day operations of our valet service, ensuring seamless delivery of exceptional guest experiences.About the Role:Lead and motivate a team of valets to provide outstanding customer serviceOversee daily operations, maintaining high...
-
Patient Service Representative or Sales Associate
5 months ago
Madison, United States Joints In Motion Medical Llc Full timeAre you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...
-
Nurse Practitioner
3 weeks ago
Madison, New Jersey, United States Drift Services Full timeJob SummaryWe are seeking a skilled Registered Nurse (RN) to join our team at Drift Services. This is an exciting opportunity for a dedicated healthcare professional to provide high-quality patient care and make a meaningful difference in the lives of our patients.As a Registered Nurse with Drift Services, you will be responsible for delivering direct care...
-
Patient Access Service Coordinator
4 weeks ago
Madison, Wisconsin, United States Optum Full timeCompensation:This role offers a competitive salary of $43,000 - $50,000 per year, depending on experience and qualifications. In addition to a base salary, external applicants are eligible for a sign-on bonus of up to $2,000.About the Role:As a Patient Access Representative with Optum in partnership with Allina Health, you will play a critical role in...
-
Healthcare Professional
19 hours ago
Madison, New Jersey, United States Drift Services Full timeOverviewAt Drift Services, we are committed to delivering exceptional patient care. Our team of dedicated healthcare professionals is responsible for providing high-quality services to patients in need.
-
Patient Service and Experience Coordinator
4 weeks ago
Madison, Ohio, United States Cleveland Clinic Full timeJob Summary: Cleveland Clinic is seeking a Patient Service and Experience Coordinator to provide exceptional customer service to patients and their families. This role is responsible for investigating and resolving patient issues, creating a welcoming environment, and ensuring stellar patient experiences.Key Responsibilities: • Provide a proactive and...
-
Nursing Professional
3 weeks ago
Madison, Wisconsin, United States Greene Point Health & Rehab Full timeWe are seeking a skilled Nursing Professional - Patient Care Manager to join our team at Greene Point Health & Rehab.About UsAt Greene Point Health & Rehab, we pride ourselves on providing top-notch care and services to our patients. Our state-of-the-art facilities and experienced staff ensure that our patients receive the best possible treatment.Job...
-
Program Manager
4 weeks ago
Madison, Wisconsin, United States Professional Services Group Full timeCompany OverviewProfessional Services Group is a community-based social services organization dedicated to helping families achieve their greatest potential.Job SummaryThe Children's Long-Term Support (CLTS) Waiver Program provides access and funding for supportive services to youth and their families with physical, developmental, or mental health...
-
Patient Care Manager RN- Home Health
2 weeks ago
Madison, United States Huntsville Hospital HomeCare - Madison Full timeWe are hiring a Patient Care Manager with Home Health experience. At Huntsville Hospital HomeCare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can...
-
Patient Care Manager RN- Home Health
3 months ago
Madison, United States LHC Group Full timeJob DescriptionWe are hiring a Patient Care Manager with Home Health experience.At Huntsville Hospital HomeCare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people....
-
Patient Service Representative
4 weeks ago
Madison, Maine, United States Northern Light Health Full timeJob OverviewWe are seeking a skilled Patient Service Representative to join our team at Northern Light Inland Hospital. This role is an excellent opportunity for individuals who thrive in fast-paced environments and are passionate about delivering exceptional patient care.About the RoleThe successful candidate will serve as the first point of contact for...
-
Customer Service Rep- Patient Liability
3 weeks ago
Madison, United States HH Health System Full timeTo promote positive and favorable relationships with our patients, families, guarantors and providers through the prompt, accurate, courteous resolution of customer service requests via phone contact. Minimum Knowledge, Skills and Experience required Customer Service, Liability, Patient, Service, Hospital, Retail, Healthcare, Program
-
Respiratory Care Specialist
6 days ago
Madison, Wisconsin, United States SSM Health Full timeJob Title: Respiratory Care Specialist - Patient ServicesWe are seeking a skilled Respiratory Care Specialist to join our team at SSM Health. As a key member of our patient services team, you will play a critical role in delivering high-quality care to patients with respiratory conditions.About the Job:This is a full-time position working 40 hours per week...