Current jobs related to Member Relations Manager - Eagan - Scientific Societies

  • Member Relations Manager

    2 weeks ago

    Eagan, Minnesota, United States AACC International Full time

    Member Relations ManagerAt AACC International, we are seeking a highly skilled and experienced Member Relations Manager to join our team. This is a unique opportunity to work with a dynamic organization that is dedicated to advancing the science and practice of food and agriculture.Key Responsibilities:Manage membership operations and programming initiatives...

  • Member Relations Manager

    4 weeks ago

    Eagan, Minnesota, United States AACC International Full time

    Member Relations ManagerAt AACC International, we are seeking a highly skilled Member Relations Manager to join our team. This role is responsible for executing membership operations and programming initiatives for assigned societies to build a high level of member value.Key Responsibilities:Membership Operations: Serve as a database expert, maintaining a...

  • Employee Relations Specialist

    4 weeks ago

    Eagan, Minnesota, United States The Judge Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Employee Relations Partner to join our team at The Judge Group. As a key member of our HR team, you will be responsible for upholding our organizational values and fostering a positive work environment.Key ResponsibilitiesExecute the employee relations (ER) strategy and manage complex ER...

  • Employee Relations Partner

    3 months ago

    Eagan, United States The Judge Group Full time

    As a Senior Employee Relations Partner, you will leverage your expertise in HR, employment law, and business acumen to uphold our organizational values and foster a positive work environment. Your primary responsibilities include executing the employee relations (ER) strategy, managing complex ER issues, and proactively preventing potential disputes. You...

  • Member Service Representative

    1 month ago

    Eagan, Minnesota, United States Affinity Plus Full time

    {"Position Overview": "As a Member Advisor at Affinity Plus, you will interact with our members through various channels, including the lobby, drive-thru, phone, and remote services. Your primary responsibility will be to assist members with everyday transactions, such as deposits, cashing checks, transfers, and more. You will also provide education on...

  • Member Service Representative

    3 weeks ago

    Eagan, Minnesota, United States Affinity Plus Full time

    {"Position Overview": "As a Member Advisor at Affinity Plus, you will interact with our members through various channels, including the lobby, drive-thru, phone, and remote services. Your primary responsibility will be to assist members with everyday transactions, such as deposits, cashing checks, transfers, and more. You will also provide card support and...

  • Investment Manager

    3 hours ago

    Eagan, United States Blue Cross Blue Shield of Minnesota Full time

    About Blue Cross Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us. How Is This Role Important to Our Work? The Investment Manager will support...

  • Principal Sourcing and Vendor Manager

    2 weeks ago

    Eagan, Minnesota, United States Blue Cross Blue Shield of Minnesota Full time

    About Blue Cross Blue Shield of MinnesotaWe are a leading health care brand with 2.5 million members, committed to reinventing health care to improve health for our members and the community. Our team is dedicated to delivering exceptional service and driving business results.Job SummaryWe are seeking a highly skilled and experienced Sourcing and Vendor...

  • Project Manager

    2 weeks ago

    Eagan, Minnesota, United States Clean Harbors Full time

    Project Services Business Development ManagerClean Harbors is seeking a highly skilled Project Services Business Development Manager to join our team. In this role, you will be responsible for driving growth, expansion, and maintenance of a specific line of business. As the primary point of contact for customers interested in contracting specific services,...

  • Sourcing and Vendor Management Professional

    2 weeks ago

    Eagan, Minnesota, United States Blue Cross Blue Shield of Minnesota Full time

    About Blue Cross Blue Shield of MinnesotaWe are a leading health care provider with 2.5 million members, committed to reinventing health care to improve health for our members and the community.This role is part of our Business Partnerships and Negotiations department, responsible for vendor management, contracting, sourcing, negotiations, and fostering...

  • Team Member

    3 weeks ago

    Eagan, United States My Burger Full time

    **About My Burger**We are a family-owned burger joint based out of Minneapolis, with 9 locations and a food truck. We are committed to serving high-quality burgers and providing exceptional customer service.**Job Responsibilities:****Back of House (BOH) Positions:**Grill, Shakes/Malt preparation, Fryers, and Toppings.Must be willing to do dishes as we are a...

  • Regional Operations Manager

    4 weeks ago

    Eagan, Minnesota, United States Northwest Respiratory Services Full time

    Regional Operations ManagerNorthwest Respiratory Services is seeking a highly skilled Regional Operations Manager to oversee our branch operations in the Midwest and Northern Rockies. As a key member of our team, you will be responsible for providing direct support to our VP of Operations and ensuring the efficient operation of our branches.Key...

  • Director of Utilization Management

    2 weeks ago

    Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time

    About Blue Cross and Blue Shield of MinnesotaBlue Cross and Blue Shield of Minnesota is a leading health care provider with 2.5 million members. Our mission is to reinvent health care to improve health for our members and the community.Job SummaryThe Director of Utilization Management leads and directs the utilization review team, ensuring policies and...

  • Strategic Solutions Manager

    7 days ago

    Eagan, Minnesota, United States Thomson Reuters Full time

    About the RoleThe Strategic Solutions Manager is responsible for leading the development and implementation of strategic solutions for tax and accounting clients. This role requires strong leadership and communication skills, as well as a thorough understanding of the tax and accounting industry.Key ResponsibilitiesDevelop and implement strategic solutions...

  • Senior Project Manager

    2 weeks ago

    Eagan, Minnesota, United States C4 Technical Services Full time

    Project Manager Role SummaryThe Project Manager is responsible for managing multiple projects, working closely with the business, technology, and other stakeholders to meet overall goals in terms of scope, quality, budget, issue/risk management, and schedule. This role integrates plans, delivers business outcomes, advocates the project management discipline,...

  • Investment Accounting Manager

    10 hours ago

    Eagan, United States Blue Cross Blue Shield of Minnesota Full time

    About Blue Cross Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us. How Is This Role Important to Our Work? The Investment Accounting Manager is...

  • Team Member

    7 days ago

    Eagan, Minnesota, United States Circle K Stores, Inc. Full time

    Job DescriptionAt Circle K Stores, Inc., we are seeking a highly motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe store environment.Key Responsibilities:Provide prompt and courteous customer serviceRing...

  • Director of Utilization Management

    2 weeks ago

    Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time

    About Blue Cross and Blue Shield of MinnesotaBlue Cross and Blue Shield of Minnesota is a leading health care provider with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. Our team is dedicated to delivering high-quality care and services.Key ResponsibilitiesLead and direct the utilization...

  • Director Utilization Management

    2 months ago

    Eagan, United States Blue Cross and Blue Shield of Minnesota Full time

    About Blue Cross Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us. How Is This Role Important to Our Work? The Director of Utilization...

  • Director of Utilization Management

    2 months ago

    Eagan, Minnesota, United States Blue Cross and Blue Shield of Minnesota Full time

    About Blue Cross and Blue Shield of MinnesotaWe are a leading health care brand with 2.5 million members, committed to reinventing health care to improve health for our members and the community.Job SummaryThe Director of Utilization Management leads and directs the utilization review team, ensuring policies and procedures incorporate best practices and...

Member Relations Manager

2 months ago

Eagan, United States Scientific Societies Full time

PRIMARY OBJECTIVE OF THE POSITION:

The Member Relations Manager executes membership operations and programming initiatives for assigned societies to build a high level of member value. Efforts will align with organizational strategy and address the needs of the membership.

MAJOR AREAS OF RESPONSIBILITY:

MEMBERSHIP OPERATIONS

  • Serve as a database expert by maintaining a high level of expertise with database and associated programs; provide training and testing of upgrades as needed.
  • Query the database and prepare member data reports for demographic trends and historical comparisons, as well as accounting reports (fiscal year membership/subscriptions, etc.) for operational requirements.
  • Coordinate member pricing for assigned societies, track yearly updates and distribute to all required staff; evaluate member database and member materials for pricing accuracy and consistency.
  • Interface with IS department on new transactional online tools (application/renewal), ensure the user experience is as intended.
  • Manage membership application and renewal processes for assigned societies, seeking improvements through improved technology as feasible.
  • Perform necessary month end procedures related to membership processing.
  • Monitor general email boxes as assigned and facilitate timely and accurate responses.
  • Monitor assigned Public Shared Folders multiple times daily.
  • Provide first-rate administrative support to assigned societies, in conjunction with Membership Experience Managers and other staff. Enhance support and service by responding to customer needs in a timely and efficient manner.

WEBINARS & PODCASTS

  • Manage assigned aspects of the webinar programs and podcasts for assigned societies including facilitating the identification, selection, and scheduling of topics and speakers.
  • Compile and maintain data on all past webinars and podcasts including registration numbers and satisfaction ratings. Provide reports as needed.
  • Compile and maintain a list of topic suggestions from member, meeting, and webinar surveys and share with the Content Strategist, Education and other relevant staff.
  • Develop an efficient process for members/committees to submit webinar requests. Communicate the process regularly to members and staff to ensure year-round awareness. Ensure the process includes appropriate deadlines that provide adequate time for a webinar/podcast to be created and promoted adequately.
  • Provide orientation to moderators and presenters as needed.
  • Provide video editing as needed.
  • Identify possible sponsorship opportunities and communicate these ideas to sales team.

LABORATORY PROFICIENCY PROGRAMS

  • Manage subscription and renewal processes for the CGA Laboratory Proficiency programs, including communication with Finance and AOCS regarding quotations, new subscribers, payments and changed contacts
  • Coordinate the procurement and shipping of samples through external vendors and in-house staff
  • Manage communication with subscribers and prospects and about changes in the program
  • Provide customer support to subscribers as needed.
  • Communicate with sample suppliers to ensure adequate inventory.
  • Participate in developing marketing plans and review materials for accuracy.

GENERAL ADMINISTRATIONGen

  • Manage other projects as assigned.
  • Act as liaison for assigned committees, providing support to execute committee charges including notifying volunteers of deadlines, collecting reports, coordinating conference calls, and ensuring actions are implemented.
  • Provide first-rate administrative support to assigned societies, in conjunction with Membership Experience Managers and Membership Specialists. Enhance support and service by responding to customer needs in a timely and efficient manner.
  • Perform a wide range of administrative and office support activities to facilitate the efficient operation of the organizations’ activities.
  • Create and update websites as needed for any assigned projects.
  • Coordinate all assigned committees with assigned staff, ensuring accurate recording of position terms and rosters in iMIS, perform quality checks as needed to dynamic listings on websites.
  • Provide support for Officer elections as needed.

QUALIFICATION REQUIREMENTS:

  • BS/BA degree. Minimum of 5-7 years related experience (association and/or iMIS database experience preferred, but not required).
  • Ability to work in the Eagan, Minnesota-based office at least one day per week is preferred; fully remote is possible for the right candidate.
  • Excellent written/verbal communication skills, strong attention to detail/editing skills, excellent project management techniques, marketing savvy, and advanced computer skills.
  • Ability to coordinate and administer multi-faceted programs and projects; multi-task and work independently and efficiently under deadline; maintain quality focus, work effectively with and gain input from various audiences.
  • Strong interpersonal and collaboration skills.
  • Ability to operate in a fast-paced environment.
  • Self-starter who is motivated for results.
  • Positive customer service attitude a must.

PandoLogic. Category:Customer Service, Keywords:Membership Manager, Location:Saint Paul, MN-55121