Current jobs related to Customer Service Manager - Jamestown - Wegmans Food Markets

  • Customer Service Representative

    1 month ago

    Jamestown, United States AGCOUNTRY FARM CREDIT SERVICE OF FARGO Full time

    We are seeking a full-time Customer Service Representative to join our Jamestown, ND office. In this role, you will be working with lenders to identify customer needs and work through the loan process. Developing and maintaining strong customer relationships is key in this role. You will also assist business services staff through efficient administrative...

  • Customer Service Representative

    1 month ago

    Jamestown, United States Furnitureland South Full time

    Job purposeThe Account Manager must be a highly motivated individual possessing excellent communication skills, with the ability to maintain customer satisfaction by communicating with our customers, finding a means for resolving any outstanding service issues and following up to ensure satisfactory resolution. He/she must be an initiator with a dedication...

  • Customer Service Representative

    1 week ago

    Jamestown, United States Furnitureland South Full time

    Job purposeThe Account Manager must be a highly motivated individual possessing excellent communication skills, with the ability to maintain customer satisfaction by communicating with our customers, finding a means for resolving any outstanding service issues and following up to ensure satisfactory resolution. He/she must be an initiator with a dedication...

  • Customer Service Representative

    1 month ago

    Jamestown, United States Furnitureland South Full time

    Job purpose The Account Manager must be a highly motivated individual possessing excellent communication skills, with the ability to maintain customer satisfaction by communicating with our customers, finding a means for resolving any outstanding service issues and following up to ensure satisfactory resolution. He/she must be an initiator with a dedication...

  • Customer Service Representative

    3 weeks ago

    Jamestown, United States Furnitureland South Full time

    Job purpose The Account Manager must be a highly motivated individual possessing excellent communication skills, with the ability to maintain customer satisfaction by communicating with our customers, finding a means for resolving any outstanding service issues and following up to ensure satisfactory resolution. He/she must be an initiator with a dedication...

  • Customer Service Advisor

    1 month ago

    Jamestown, United States Ed Shults Ford Full time

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Customer Service/Sales

    4 weeks ago

    Jamestown, United States The Home Depot Full time

    Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet,...

  • Customer Service Representative

    3 months ago

    Jamestown, United States Farm Credit Full time

    AddThis Sharing Buttons Customer Service Representative FULL_TIME Organization 58401 US Location City Jamestown Posted Date February 24, 2022 Closing Date March 15, 2022 **MAJOR RESPONSIBILITIES** * Provide efficient, accurate, and timely credit delivery and service. Process loan applications and renewals, issue receipts and disbursements, maintain...

  • Customer Service Representative

    2 months ago

    Jamestown, United States Dacotah Banks Full time

    ** Customer Service Representative** **Job Category****:** Employee **Requisition Number****:** CUSTO002066 Showing 1 location **Job Details** **Description** **Job Summary** Under the support of the Market Retail Leader, you will serve as an advisor with a holistic understanding of the mission of Dacotah Bank. You will help achieve the goals of Dacotah Bank...

  • Customer Service Associate

    3 days ago

    Jamestown, Rhode Island, United States cumberlandfarmsinc Full time

    Position Overview:As a vital member of our retail team, the Customer Service Associate is essential in ensuring a positive shopping experience for our patrons. If you are enthusiastic, sociable, and enjoy collaborating with others, this role is an excellent fit for you. Responsibilities include assisting the Store Manager with daily operations to maintain...

  • Customer Service Operations Leader

    1 week ago

    Jamestown, North Carolina, United States Furnitureland South Full time

    Key ResponsibilitiesAddress escalated concerns stemming from customer dissatisfaction, delays in response from the original Account Manager, or other related issues.Manage reassigned accounts as necessary to guarantee effective resolutions and maintain customer satisfaction.Support the onboarding and ongoing training of new staff within the department and...

  • Customer Service Advisor

    2 months ago

    Jamestown, United States DCR Systems, LLC Full time

    Job DescriptionJob DescriptionJob descriptionOverview:The Accident Repair Center is a dealer-based collision center located in Jamestown, NY. We are growing and looking to hire an Office Administrator to join our team. We are OE Certified in a number of manufacturers to provide our customers a 100% safe and factory certified repair due to our employees...

  • Customer Service and Sales Assistant

    14 hours ago

    Jamestown, Virginia, United States MWS Enterprises, Inc. Full time

    Job Summary:MWS Enterprises, Inc. is seeking a highly skilled and experienced Food Service Assistant Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our food service department.Key Responsibilities:Assist in the management of food service operations, including...

  • Customer Service Representative

    3 months ago

    Jamestown, United States Otter Tail Full time

    We have an opening for a Customer Service Representative at our Customer Service Center in Jamestown, ND. As a company, we continue to be innovative as we modernize our energy grid, enhance customers' experiences, and work toward a cleaner energy fut Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Service

  • Customer Service Representative

    24 hours ago

    Jamestown, United States Otter Tail Power Full time

    We have an opening for a Customer Service Representative at our Customer Service Center in Jamestown, ND As a company, we continue to be innovative as we modernize our energy grid, enhance customers’ experiences, and work toward a cleaner energy future. This position requires good organizational, excellent written and verbal communication, and customer...

  • Customer Service Manager

    2 months ago

    Jamestown, United States Dakota Andrews - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceOpportunity for advancementPaid time offROLE DESCRIPTION:As a Customer Service Manager - State Farm Agent Team Member with Dakota Andrews - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention...

  • Customer Service Cashier

    4 days ago

    Jamestown, Virginia, United States Runnings Full time

    Position Overview:The Cashier plays a vital role in delivering exceptional service to customers as they visit the retail establishment. The primary duty of the Cashier is to ensure a positive shopping experience through outstanding customer interactions. Availability during evenings and weekends is necessary.Compensation:Hourly Wage: $15.00 - $17.00 (Based...

  • Environmental Services Technician

    3 days ago

    Jamestown, North Dakota, United States Service Master clean Full time

    Facilities Maintenance and Sanitation SpecialistThis position is responsible for maintaining a clean and healthy environment for our customers' buildings and grounds, ensuring a high level of service quality and customer satisfaction.Key Responsibilities:Perform all cleaning duties for facilities, including but not limited to:Cleaning and sanitizing...

  • SCHOOLS - Food Service Worker

    2 weeks ago

    Jamestown, United States Personal Touch Food Service Full time

    Job DescriptionJob DescriptionDescription:Position Highlights: Service, prep, grill, deli, dishesLocation Name: JCCRate of Pay: $16.00Hours of Work / Schedule: Monday- Thursday 4p-7p, possible Friday day hoursPart Time Status:Food Service WorkerCompany Overview:Personal Touch Food Service, Inc. provides high-quality food services in a supportive and...

  • SCHOOLS - Food Service Worker

    1 month ago

    Jamestown, United States Personal Touch Food Service Full time

    Job DescriptionJob DescriptionDescription:Position Highlights:Location Name: Southwestern ElementaryRate of Pay: $16.00 / HourHours of Work / Schedule: Monday - Friday Multiple Positions Available 8:30am - 1:45pmPart Time or Full Time Status: Part TimeFood Service WorkerCompany Overview:Personal Touch Food Service, Inc. provides high-quality food services in...

Customer Service Manager

1 month ago

Jamestown, United States Wegmans Food Markets Full time
Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12am
Age Requirement: Must be 18 years or older
Location: Jamestown, NY
Address: 945 Fairmount Ave. WE
Pay: $21 - $22.50 / hour
Job Posting: 07/27/2024
Job Posting End: 07/31/2024
Job ID:R0217884

We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you

What will I do?

  • Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
  • Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
  • Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
  • Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
  • Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
  • Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture

Required Qualifications

  • 1 or more years of work experience, preferably in customer service, or a college degree
  • Computer skills
  • Proven ability to multi-task and handle interruptions in a fast-paced environment

Preferred Qualifications

  • Experience leading a team
  • Ability to quickly learn and adapt to new situations and subject matters

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working Sundays or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with both a profit-sharing and 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness
  7. Exclusive discounts on electronics, entertainment, gym memberships, travel and more
  8. And more

***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.